Business Details
About
Extended Stay Hotel
Your Home Away from Home in St. Louis.
Stay at the Homewood Suites by Hilton St. Louis Westport hotel, just 10 minutes from Lambert-St. Louis International Airport (STL). Take advantage of our convenient location off of I-270 at the Dorsett exit near Westport Plaza. You’ll be near Historic St. Charles, the Verizon Wireless Amphitheatre and Hollywood Casino. Our friendly team and thoughtful amenities will make you feel right at home. Wake up to free hot full breakfast served daily as well as an evening social served Wednesday evenings. Each of our spacious suites provides a full kitchen, complete with a microwave, full-sized refrigerator, two-burner cooktop and dishwasher.
After a busy day, relax in the separate sitting area and enjoy your favorite shows on the 42-inch HDTV. With complimentary WiFi, you'll be able to stay up-to-date on business at the work desk. Settle in each night and enjoy a peaceful night's rest on our clean, comfortable beds. Our outdoor patio features barbeque grills and a putting green. Keep up your exercise routine at our indoor pool or fitness center. Guests receive complimentary access to our business center with computers, faxing, photocopying and printing capabilities. Never fret if you've forgotten an item at home: visit our 24-hour Suite Shop to stock up on snacks and travel essentials. Plan a successful St. Louis event in our 625 sq. ft. meeting room.
Location
Homewood Suites by Hilton St. Louis Westport
2434 Old Dorsett Road, Maryland Heights, MO
63043, United States
Hours
Reviews
4.2
653 reviews
5 stars
396
4 stars
130
3 stars
46
2 stars
27
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Barbara and Deja for exceptional service.
Cleanliness Issues
Numerous reviews pointed out cleanliness problems, including dirty rooms, unclean common areas, and inadequate housekeeping.
Room Quality
While some guests appreciated the spaciousness of the rooms, others reported issues with outdated furnishings, maintenance problems, and cleanliness.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Customer Service
Several guests reported poor customer service experiences, particularly at the front desk, with instances of rudeness and unhelpfulness.
- JGJacob GeeNov 16, 20255.0I was here for a month and a half for work. Im telling you what....the service was amazing and the staff were super friendly. Every interaction I had with the staff they went above and beyond. I would definitely recommend staying here.
- AGAnna GuthrieNov 7, 20251.0Stayed in room 216. The room smelled like sewage coming from the garbage disposal (even though we never used the garbage disposal and tried to dump soap down it to help the smell). It was sort of manageable for the first couple days but it got much, much worse the last 2 days. My husband and I woke up with headaches each day. When we asked to move, the lady at the front desk said there were no other rooms available, though we later learned there had been. Finally, on the last night, we were able to move to a different room and received points to help offset the experience. Randy at the front desk was very kind and understanding, but I would definitely not recommend that anyone stay in room 216 until they’ve fixed the problem.
- RWRaed WehbeOct 22, 20255.0We had such a wonderful experience at the Homewood Suites by Hilton in St. Louis Westport. From check-in to checkout, everything was smooth, comfortable, and welcoming. The rooms were spotless, spacious, and felt like home, exactly what we needed during our stay. A special shoutout to Dakota and Barbara for going above and beyond to make our visit so enjoyable! Dakota was incredibly helpful and friendly, always checking in to make sure we had everything we needed. Barbara’s kindness and professionalism truly stood out. She made every interaction feel personal and genuine. Thanks to the entire team for making our stay such a positive experience. We’ll definitely be staying here again the next time we’re in town!
- HKHolly KragtOct 20, 20255.0Barbra the Managers deserves an award. I won't go into the million things that she was AMAZING at helping with but without her I would have been sleeping in my car with my family or in her lobby. Traveled 7 hours and was ready to cry when my pre-paid room was overbooked. Not her fault and she still went above and beyond for me and my family. Love you Barbra keep sharing your kindness it is appreciated ❤️
- CKCorey KragtOct 20, 20255.0Barbara, the front desk manager, is absolutely amazing! We arrived on a Saturday to a fully booked hotel with no reservation because our third party agency completely failed in their responsibilities. Barbara, through no fault of her own, took full ownership of the situation making phone calls and advocating for us. Ultimately she found us a room and saved us a ton of stress and inconvenience. Thank you Barbera for your work and your willingness to take care of a stranger.
Frequently Asked Questions About Homewood Suites by Hilton St. Louis Westport
What types of rooms does Homewood Suites by Hilton St. Louis Westport offer?
The hotel offers spacious suites each equipped with a full kitchen, including a microwave, full-sized refrigerator, two-burner cooktop, and dishwasher.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included during my stay?
Yes, a full hot breakfast buffet is available for free every day.
Does the hotel offer free Wi-Fi?
Yes, complimentary Wi-Fi is available throughout the public areas and guest rooms.
Are pets allowed at Homewood Suites by Hilton St. Louis Westport?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at the hotel?
The hotel provides accessible parking and an accessible elevator to ensure convenience for guests with mobility needs.
Are there fitness and recreational facilities at the hotel?
Yes, the hotel has a free fitness center with equipment including elliptical machines, free weights, treadmills, and a weight machine, as well as an indoor pool.
What nearby dining options are available for hotel guests?
Guests can enjoy several nearby restaurants such as Syberg's Dorsett (American cuisine), Waffle House (breakfast and brunch), Penn Station East Coast Subs (sandwich shop), Soulard Gyro (Greek diner), Wok Express (Chinese restaurant), and Papa John's Pizza.
Are there other hotels near Homewood Suites by Hilton St. Louis Westport?
Yes, nearby hotels include Quality Inn Westport, Hampton by Hilton, and Hampton Inn St. Louis/Westport, providing additional accommodation options in the area.
What nearby amenities can guests access for convenience and services?
Guests can access convenience stores, a Bitcoin ATM at LibertyX, and Shea's Nail Bar nearby for beauty services, making it easy to get essentials or relax locally.