Business Details
About
Hotel
Welcome to DoubleTree by Hilton St. Paul East, conveniently located off I-94 and 5 minutes from the heart of Downtown St Paul. The hotel is situated 0.1 mile from the 3M Campus and Global Headquarters. Other major companies such as Travelers Insurance, Ecolab, Comcast, and Securian Financial Group are just 5 miles from hotel. Explore the capital city with its nightlife, restaurants, shopping and local attractions. Getting there is easy with our complimentary shuttle service to destinations within 10 miles of the hotel.
Grab a warm DoubleTree chocolate chip cookie at check-in and settle into a freshly renovated guest room with complimentary WiFi, a 50-inch TV, mini-fridge, microwave, coffeemaker and large desk. Need extra space? Suites are great for families, offering a separate living area, sofa bed, extra seating and more storage space.
Enjoy tasty meals without even leaving our St. Paul hotel. McKnight's Kitchen & Tap serves American favorites all day – with the option to have it delivered to your room – and our lobby convenience shop is open 24 hours for snacks, drinks and travel items. Kick back after a long day in our heated indoor pool, whirlpool and fitness center.
Along with a 24-hour business center, our DoubleTree St. Paul East hotel offers the perfect event space for meetings and celebrations of up to 500 guests. Plan work functions and wedding receptions in our newly refurbished conference center with the assistance of our expert hotel event planners.
Where the little things mean everything.
Location
Hours
Reviews
4.0
1,082 reviews
5 stars
546
4 stars
263
3 stars
115
2 stars
65
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff friendliness varied; some guests reported excellent service while others experienced dismissive or rude interactions.
Cleanliness Issues
Multiple reviews highlighted poor housekeeping, including dirty rooms, mold in bathrooms, and unclean common areas.
Parking Fees
Guests expressed frustration over mandatory parking fees, which were not disclosed during booking.
Room Quality
Rooms were described as comfortable but dated, with issues like broken amenities and cleanliness concerns.
Food and Dining
Dining experiences were mixed; some enjoyed the food while others found it overpriced and lacking in quality.
- AJAlex JulichNov 10, 20252.0Separate parking fees, separate breakfast, shower head and water pressure quality, loose plug in would not hold charger. Cleanliness was on point, staff overall nice.
- SASara AnnNov 10, 20251.0Check in was slow. Elevator started jerking and making loud noises and got stuck at between 3-4 floor. We got trapped in between floors and when we called front desk lady said maintenance was on the way and hung up in my face. After about 15 minutes we decided to try to pry the door open because no one was coming. We managed to climb out between the floors after my husband hurt his hand pushing the floor down so we could get out. He is going to go to the doctor today because he is injured. The maintenance man showed up and said that they came out earlier to look at elevator and it shouldn’t have been in use. It was terrifying and we were never offered a single thing. We had to walk down 4 flights of stairs with our luggage & was given a downgraded room on the first floor but still had to pay for the 2 bd room suite on the 8th floor. It was a horrible experience and changed our entire trip. I understand it was no one’s fault but Hilton could have gave us that room for free since we had to downgrade or walk up n down 8 flights of stairs all weekend. We barely got a sorry and front desk was rude and almost mad at us for being traumatized. I stay in Hiltons all over and this was by far the worst hotel experience I have ever had. Imagine starting your vacation with 30 minutes trapped in an elevator, hot, not knowing if anyone was coming or who. It was jerking and making noises. After my husband sees the doctor today and gets a hand cray we will probably contact a lawyer.
- BWBrandi WNov 8, 20254.0Just left a 18 year old bday party that was here the lobby n party room it is being held in was nice and spacious staff seemed friendly available parking and in a remote location alot of things are near here if u need to stop at a store or to grab a bite!
- NBNancy BinghamOct 30, 20253.0The room was nice except on the second night they did a very poor job of cleaning the room. The sheets were not changed and we didn't get clean glasses or a new liner for the ice bucket. We tried to use room service but the only printed menus were in the elevators. So you had to ride up and down the elevator to read the menu. I expect more from a Hilton company.
- MBM BOct 30, 20252.0The photos are the shower I arrived to. I didn’t shower that night and asked someone to clean it while I was gone (9-5). I returned and you’ll see no difference. I got switched, and it seems like there’s no hairs, but all their showers look like this? I’d recommend changing cleaning products and investing in a solid deep clean, definitely not returning. Front desk agents are very sweet though and responsive.
Frequently Asked Questions About DoubleTree by Hilton St. Paul East
What are the check-in and check-out times at DoubleTree by Hilton St. Paul East?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is Wi-Fi available at the hotel?
Yes, complimentary Wi-Fi is available in public areas and there is a public internet terminal.
Does the hotel offer accessible parking and elevators?
Yes, the hotel provides accessible parking and has elevators available for guests.
Are pets allowed at DoubleTree by Hilton St. Paul East?
No, pets including cats and dogs are not allowed at the hotel.
Is there a restaurant and bar on-site?
Yes, McKnight's Kitchen & Tap is the on-site restaurant and bar serving American favorites throughout the day, with room service available.
What recreational facilities does the hotel offer?
The hotel features two heated indoor pools, a whirlpool, and a free fitness center available to guests.
Does the hotel provide shuttle service?
Yes, a local shuttle service is available for destinations within 10 miles of the hotel.
What nearby hotels are close to DoubleTree by Hilton St. Paul East?
Nearby hotels include Hotel Metro St. Paul 3M Area and Holiday Inn St. Paul-I-94-East (3M Area), both within easy reach for travelers needing alternate accommodations.
What nearby dining options can guests explore around the hotel?
Guests can visit nearby dining spots such as McKnight's Kitchen & Tap for American meals, Leeann Chin for Chinese cuisine, Domino's Pizza for pizza, and The Dinner Detective for a dinner theater experience.
Are there shopping centers or stores near the hotel for guests to visit?
Yes, guests can shop at the Sun Ray Shopping Center, Cub Foods supermarket, Dollar Tree, Ross Dress for Less, and Five Below among other retail stores nearby.