Business Details
About
HotelHilton
The Hilton Rochester Mayo Clinic Area is located in downtown Rochester two blocks from Mayo Clinic and one block from the Mayo Civic Center. Rochester International Airport is 8 miles away with flights to Chicago and Minneapolis. Minneapolis St. Paul International Airport is 80 miles away with frequent shuttle service. Interstate 90 is also 8 miles from downtown providing access from Madison, Chicago, and points east.
The hotel offers spacious guest rooms and suites with Hilton bedding, work areas, seating, and free high speed internet. WiFi is available throughout and a Tech Lounge is located in the lobby.
The fifth floor holds an indoor infinity pool, steam room, sauna, and outdoor rooftop terrace.
Hilton Honors Gold members receive complimentary breakfast in the lounge and upgrades based on availability. Hilton Honors Diamond members receive complimentary lounge access and upgrades based on availability.
Seven luxury suites are located on the top floor offering expansive accommodations with enhanced amenities. Guests in these suites have access to a dedicated concierge team providing personalized assistance with dining, transportation, and local arrangements for an elevated stay experience. The event center provides 24,000 sq. ft. of meeting and banquet space including two ballrooms with 19-foot ceilings, breakout rooms, and pre-function areas. Facilities feature modern audiovisual equipment and catering services for conferences, seminars, weddings, and receptions, with panoramic city views.
The hotel connects to the city skyway system offering climate-controlled access to Mayo Clinic, Galleria at University Square mall, restaurants, the University of Minnesota Rochester campus, the Courthouse, and other downtown locations.
Hilton Rochester Mayo Clinic Area combines a central location with contemporary design and personalized service for medical, business, and leisure travelers.
Location
Hilton Rochester Mayo Clinic Area
10 East Center Street, Rochester, MN
55904, United States
Hours
Reviews
4.7
666 reviews
5 stars
545
4 stars
77
3 stars
13
2 stars8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Service
The staff is frequently praised for being friendly, helpful, and accommodating, especially in assisting guests with medical needs.
Cleanliness
Most guests report that the hotel is clean and well-maintained, although there are some complaints about specific cleanliness issues in rooms.
Location
The hotel's proximity to the Mayo Clinic and the convenience of transportation options are highlighted as major benefits.
Amenities
Guests appreciate the amenities such as the pool, sauna, and executive lounge, though there are mixed reviews about the food quality and access to the lounge.
Customer Service Issues
Some guests experienced poor customer service, particularly at the front desk, and reported issues with room assignments and billing.
- JMJodi MelamedDec 31, 20251.0PLEASE BE AWARE: I CONTRACTED HOT TUB FOLLICULITIS AT HILTON HOTEL / ROCHESTER MAYO THIS DECEMBER. Approximately 60 postules broke out all over my torso after using the hot tub for several hours during my three day stay. This condition was diagnosed by a doctor at an urgent care facility (I was too concerned to wait to see my primary care doctor) and includes bad malaise and a headache. My husband had eye pain also related to the bacteria in the hot tub. Hot tub folliculitis is caused by poor hot tub maintenance, including bad PH levels, inadequate chlorine and heat. I notified manager Bruno Pereira about this, and I've contacted the Olmsted County Department of Health. Manager Pereira was dismissive of my concerns. ***Medically vulnerable patients should be wary of staying at this hotel.****
- ESEmma SwensonDec 30, 20255.0Extremely convenient for appointments at Mayo. It's nice for the wintertime as the hotel is connected to Mayo via a skywalk, so you don't have to go outside. They're extremely accommodating and understanding with appointments - allowing for a later checkout, holding of luggage, etc. Pay for valet parking - it's worth it!
- SBShivani BhatiaDec 19, 20255.0My son had a major operation at Mayo this week. This hotel is a gem. I am going to tell you why. 1. The staff - so kind, helpful and understanding. Many guests are here for medical reasons. The staff goes above and beyond to help guests. They are friendly, kind and so accommodating. There are wheelchairs available should you need one. 2. The rooms are kept meticulously clean. The cleaning staff is also very helpful. I needed some extra wash cloths- no problem. They made sure we had fresh waters in the room at all times. The hotel is relatively new, and they take good care of it, so I felt like everything was clean and aesthetically pleasing. 3. The hotel has Escalades and S Class vehicles at the ready to transport guests between the various Mayo sites. This service is complimentary. Yes, I said complimentary. This has been immensely helpful for us. Parking can be tricky at Mayo, so not having to deal with it has been great. I had a rental car, but ended up leaving it in the hotel parking garage. It was amazing to have this option. It was one less stressor, during an already stressful time. They drove us back and forth to the hospital and offered to take us to appointments. Amazing. 4. I know hotel food isn’t anything to write home about, but the food here has been quite good. Fresh fruit at every breakfast. Coffee was great. I had access to the Executive Lounge- if this is something you can pay for, I would encourage you to do so. They prepared dinner for guests nightly from 5:40-7:30 pm. It made it easy for me to grab a quick dinner and some water, while still being available to care for my son. There were veg and nonveg options. Food was fresh and good. 5. The Hilton is connected to Mayo via the pedestrian sky bridge and subway system. If you wish, it’s quite easy to enter this system from the second floor of the hotel. We utilized it to go to appointments at Mayo this week. 6. You can login to Netflix / Apple on your room TV. If you have a loved one who is resting, this is so lovely. I will always be grateful to this Hilton for their help during our visit to Mayo. Thank you Hilton Rochester.
- LGLeann GagnonDec 11, 20255.0I always stay here for my Mayo check ups. The valet service and rides to and from your appointments are convenient and the guys are fabulous! I'd say everyone is great... the front desk people are not the best though. Rooms are also great.
- DSDavid SwansonDec 10, 20255.0This is the best place to stay when visiting the Mayo Clinic. The staff is fantastic. The hotel is connected to the clinic by skyways & subways (10 - 15 minute walk) making it bearable to be there in winter plus they offer free rides to the clinic. The hotel is dog friendly too.
Frequently Asked Questions About Hilton Rochester Mayo Clinic Area
What are the check-in and check-out times at Hilton Rochester Mayo Clinic Area?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Hilton Rochester Mayo Clinic Area offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and elevators and is mobility accessible.
Are pets allowed at Hilton Rochester Mayo Clinic Area?
Yes, both cats and dogs are welcome at the hotel.
What types of dining options are available at the hotel?
The hotel has three restaurants, a bar, and offers breakfast and room service.
Does the hotel provide fitness and recreational facilities?
Yes, guests can enjoy a free fitness center, an indoor pool, rooftop terrace, and kid-friendly activities.
Is parking available at Hilton Rochester Mayo Clinic Area?
Yes, parking is available including valet parking services.
Where is Hilton Rochester Mayo Clinic Area located in relation to Mayo Clinic and the airport?
The hotel is located in downtown Rochester, just two blocks from Mayo Clinic and approximately 8 miles from Rochester International Airport.
Can guests access nearby restaurants or shopping areas around the hotel?
Yes, nearby dining includes Benedict's, Pittsburgh Blue Steakhouse, and Chester's Kitchen and Bar. Shopping opportunities include University Of Minnesota Book Store and Counterpoint Home.
Is there convenient transportation available from the hotel to nearby points of interest?
Yes, the hotel offers a local shuttle service to help guests access nearby places such as Broadway Plaza, Rochester International Airport, and Healing Touch Spa Downtown.