Hampton Inn Eden Prairie Minneapolis

Reviews

• AC

  Antonio Cesar

  Nov 14, 2025
  5.0
  Nice staff. Clean facilities. Convenient location for us.
• BB

  Beamo

  Nov 9, 2025
  5.0
  Had a great experience during my trip and wanted to call out the hospitality. Mary went out of her way to ensure I had a great stay. Lately I’ve been leaning towards Hampton properties while traveling due to experiences like this.
• DH

  Daniel Henderson

  Oct 29, 2025
  5.0
  I have been diamond status with Hilton for well over a decade and stayed at a variety of Hilton properties. Honestly, this is one of my favorites. Hampton Inns are pretty basic. Some have been pretty bad -- but the Eden Prairie Hampton is absolutely one of my favorites. It is conveniently located to a lot of restaurants and shopping. The facility is clean, well-maintained, and quiet. The rooms (and beds) are comfortable. The lobby and eating area are very functional. The staff has always been helpful. The price is very fair. Highly recommended.
• MS

  Ms Sujala

  Oct 23, 2025
  4.0
  The room is clean and great amenities. But they require some serious cleaning in the window areas.
• DD

  dbonk831

  Oct 13, 2025
  1.0
  As a woman you may not feel safe here. I had a terrible experience at this hotel, an issue that even Hilton Corporate Guest Assistance ignored after I called to file a complaint following check-in. I had booked the Hampton Inn in Eden Prairie, Minnesota, for a corporate event with my clients over the weekend, resulting in a total of 28 reserved nights. Because it was my event, I had no option to stay elsewhere. That morning, I experienced a traumatic emergency and arrived at the hotel earlier than planned. At the front desk, I was met by a woman named Mary, whose response was shockingly rude and lacking in empathy. She completely stripped me of my dignity as I stood there sobbing. I explained that I had clients in the hotel at that moment and begged her to help me so they wouldn’t see me in that state. Eventually, I was able to reach someone I knew and stay in their room for a few hours until my own room became available. I filed a complaint with Hilton Corporate, and they assured me that someone would look into the situation and follow up. That never happened. While the weekend staff were kind and professional, my experience upon checkout was appalling. The manager, Scott, was dismissive, condescending, and even laughed at the situation at times, blaming and shaming me instead of showing compassion. Thankfully, I had begun recording, so I have everything on video. I am deeply disgusted by the behavior of these two staff members at the Hampton Inn Eden Prairie and extremely disappointed that Hilton Corporate has ignored my complaint and failed to address it during my stay. I would not, under any circumstances, recommend this hotel to anyone, especially women. Based on my experience, I do not believe it is a safe or supportive environment.

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