Business Details
About
Hotel
Nestled off I-75 in a quiet location, we’re minutes from numerous restaurants and shopping districts. Buffalo Wild Wings Arena, Detroit Zoo, Comerica Park, Little Caesar’s Arena, and Ford Field are all nearby. Our indoor heated saltwater pool, fitness center, and communal lobby make it easy to relax and recharge during your stay.
Location
Hours
Reviews
3.9
490 reviews
5 stars
269
4 stars
86
3 stars
40
2 stars
30
1 star
65
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests praised the cleanliness of the hotel and rooms, although some reported issues with dirty rooms and inadequate housekeeping.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported unprofessional behavior and poor customer service.
Breakfast Quality
The complimentary breakfast was generally appreciated, but several guests found it lacking in variety and quality.
Room Comfort
Guests enjoyed the modern design and comfort of the rooms, but some mentioned issues with thin blankets and noise from adjacent rooms.
Check-in Experience
Several reviews noted problems with the check-in process, including overbooking and delays in room availability.
- KVKevin VelicaruNov 14, 20255.0Amazing service and great rooms as well as a perfect pool! Tiesha was an amazing help!
- SVSteven VelicaruNov 14, 20255.0Amazing service, top notch. Tiesha was extremely helpful!
- SLSerena LockwoodNov 4, 20255.0Erin and Jaz super friendly at checkout! Staff very friendly clean hotel. Great price for the stay!
- JCJessica CumminsOct 30, 20255.0Awesome hotel for business travelers. Very spacious fitness center with variety of machines and free weights + kettlebells etc. Water bottle filling stations. Good free breakfast. Rooms have comfortable dedicated workstation.
- MWMary-Lynn WilsonOct 25, 20254.0I love the lobby, I thought it looked so cute. I like how modern the rooms looked but the blanket seemed a little thinner and smaller than other hotels we have stayed at. We stayed in a room on the first floor which was close to the mechanical room and we heard the furnace turn on and off almost all night. The TV had access to Netflix which was cool. We thought the complimentary breakfast was really nice. We loved the pancake maker and that breakfast was available from 6AM-10 AM. Coffee was also available in the lobby 24/7. The floors were sticky but I am not sure if they didn’t mop or if it was just because they were hard wood. We didn’t swim in the pool or use the fitness center. Our only request is that we get a thicker and bigger blanket. We would come back! It is a quiet and nice place to relax and get away for the weekend.
Frequently Asked Questions About Tru by Hilton Troy Detroit
What are the check-in and check-out times at Tru by Hilton Troy Detroit?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Tru by Hilton Troy Detroit offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Troy Detroit?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel, and is it free?
Yes, self-parking is available for free at Tru by Hilton Troy Detroit.
What amenities does Tru by Hilton Troy Detroit offer for relaxation and fitness?
The hotel features an indoor heated saltwater pool, a fitness center available for free, and a game room for guests.
Is Tru by Hilton Troy Detroit accessible for guests with mobility impairments?
Yes, the hotel offers accessible parking, an accessible elevator, and an accessible pool for guests with mobility needs.
Does the hotel provide breakfast, and is it complimentary?
Yes, free breakfast is available for all guests.
What nearby attractions can guests visit around Tru by Hilton Troy Detroit?
Guests can visit Buffalo Wild Wings Arena, Detroit Zoo, Comerica Park, Little Caesar’s Arena, and Ford Field, all located just minutes from the hotel.
Are there any nearby hotels near Tru by Hilton Troy Detroit for additional accommodation options?
Yes, Courtyard by Marriott Detroit Troy is a nearby hotel and event space located close to Tru by Hilton Troy Detroit.
How can guests access professional and medical services near Tru by Hilton Troy Detroit?
Nearby, guests can find several medical professionals including Kresge Eye Institute Troy, Detroit Orthopaedic Institute, and various orthopedists and surgeons. There are also business and engineering service offices like Dayco Products and Edag Inc.