Troy Inn & Suites

4.3
1681 reviews
Entrance

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Welcome to our Troy hotel, a retreat in the heart of Troy, Michigan, just minutes from top shopping, dining, and entertainment in Metro Detroit. Our newly renovated property provides a modern experience with easy access to Somerset Collection, Detroit Zoo, and Downtown Birmingham, reflecting Troy’s vibrant energy and creative spirit. Every guestroom and public space blends comfort with Midwest charm, featuring plush bedding, spa-inspired bathrooms, and locally inspired design touches that celebrate Troy’s history and culture. Step into Griffin, our lobby-level restaurant, for an eclectic mix of Greek and American fare in a bright, inviting space with a full bar and cozy fireplace, perfect for gathering or unwinding after a day of exploring. At our hotel, locally inspired design and warm hospitality ensure a stay that is refreshing, memorable, and distinctly Troy.

Location

Troy Inn & Suites
575 W Big Beaver Rd, Troy, MI
48084, United States

Hours

Reviews

4.3
1,681 reviews
5 stars
1,031
4 stars
399
3 stars
119
2 stars
39
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Nicole, Maher, and Kaylyn for their exceptional service.

Renovations

Numerous reviews highlighted ongoing renovations, with mixed feelings; some appreciated the updates while others were frustrated by noise and lack of amenities.

Cleanliness Issues

Several guests reported cleanliness problems, including dirty rooms and common areas, which detracted from their overall experience.

Amenities Discrepancy

Guests expressed disappointment over the lack of advertised amenities such as breakfast, pool, and hot tub, which were unavailable during their stay.

Booking Problems

Multiple reviews noted issues with reservations, including overcharging and miscommunication regarding room availability.
  • MH
    Mushfiq Hasan
    1 day ago
    4.0
    I had a stay for four nights recently. The hotel seems newly renovated therefore, the room was in good condition. Breakfast was included but very average. one things they must improve: range of the Wi-Fi is poor in some rooms. Morover, the hotel is not Troy inn anymore the new name is Indigo. Therefore, do not get confused when you drop off. The reception staffs were very friendly and supportive, specially Maria. Overall, I would recommend the place and would love to stay in my future trip in Troy.
  • JG
    Jaymee Gaterman
    Nov 13, 2025
    5.0
    I imagine it’s frustrating to experience renovation noise during your stay, but I have to say, this newly renovated hotel is AWESOME! I travel frequently for work and this was one of the nicest hotel experiences I have had in a long time. Aside from providing free breakfast (which other reviewers note), virtually every other amenity is on point. The fitness area is amazing, the pool area was spotless, and all room details are on point. The bathrooms even have bidets, products are super nice, lighting is great, comfortable bed and pillows… I could go on and on. 5 star customer service as well. I will go out of my way to stay here again when in the greater Detroit area!
  • BK
    Britt G K
    Nov 10, 2025
    1.0
    Booked a room for my daughter's 10th birthday at this location specifically because it had a pool, hot tub and close to home. Paid over $120 for the night. (BREAKFAST NOT INCLUDED AT THE PRICE WE PAID) 😡 Even called the day I booked to make sure the pool and jacuzzi were working. The day we arrived to check-in front desk informs us that they ripped out the hot tub. On top of that they were doing construction on one side of the pool. Despite our disappointments we continued and went to went to our room then to the pool. While we were trying to swim loud power tools were being used and the pool was cold not heated like they claimed.. Also the appliances and items in the rooms are really nice, better quality however the windows were old and leaking. Condensating on the heating panel. As soon as the heat turns off you can feel the cold air coming from the windows. This hotel is off the freeway too so you can hear the noise from your room. Not worth paying for what we didn't get. Disappointed doesn't even come close. Wouldn't come here again *still doing construction*
  • CF
    Christine Funke
    Nov 4, 2025
    5.0
    After a long day of traveling I wasnt looking forward to the lengthy check in process but when I arrived Nicole made everything simple and Easy and I was in my room in no time. Definitely will return mainly for the superb customer service
  • JC
    Jana Calhoun
    Oct 25, 2025
    1.0
    Wifi didn't work. TV didn't work. The place was filthy, being remodeled, hich I wasn't told about before I arrived. No listed amenities were available. I left my jacket there. Their representative, Chris, said that he would send it to me to make up for the unsatisfactory experience. I have not received my jacket. Sad place.

Frequently Asked Questions About Troy Inn & Suites

What are the check-in and check-out times at Troy Inn & Suites?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is Troy Inn & Suites a pet-friendly hotel?

Dogs are allowed at the hotel, but cats and other pets are not permitted.