Business Details
About
HotelExtended Stay HotelHome2 Suites
Daily Mandatory Charge includes: 2% Tourism fee. Located off Interstate 75, our hotel is surrounded by dozens of restaurants and just 30 minutes from downtown Detroit. Were 15 minutes from the Detroit Zoo, 20 minutes from the Greektown Casino, and 40 minutes from Greenfield Village and The Henry Ford Museum of American Innovation. Take a dip in our heated indoor pool.
Location
Hours
Reviews
4.0
243 reviews
5 stars
133
4 stars
50
3 stars
20
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests appreciated the cleanliness of the rooms, several reviews highlighted issues such as dirty bathrooms, unclean dishes, and even bed bugs.
Customer Service
Customer service experiences varied widely; some guests praised staff members for their friendliness and helpfulness, while others reported rude behavior and poor handling of complaints.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking and reported items running out.
Room Comfort
Guests generally found the rooms spacious and comfortable, but there were complaints about noise levels, uncomfortable mattresses, and issues with room maintenance.
Location
The hotel is well-located near shopping and dining options, which many guests appreciated.
- MAMehran Ahmadi6 days ago3.0This place is very expensive for the value it offers. I stayed here with my family for one night. The breakfast was not fresh. All of the bathroom shampoo and body wash bottles were empty. The coffee downstairs was always cold. My pillow had a brown stain on it.
- ZSZainab SyedJan 2, 20265.0It was a big spacious room with 2 queen bed n 1 sofa bed there was a curtain which divides the room that’s a cool feature with kids . Only bad thing is they don’t hv safe box in rooms .
- DNDeutscher NussknackerNov 26, 20253.0It is a Medium class hotel, the Roms are clean. The aircondition as well as the heating are very loud.
- PMPedro MNov 19, 20254.0Big and confortable rooms. Not noisy. The staff is kind and polite. The breakfast is a weak point, even more at weekends(plastic and plastic) You have to update the adress at google maps, if you search the name of hotel you arrive to another building.
- JJjenny100juNov 16, 20251.0Terrible!!! We stayed for just one night, and both of my sons were bitten by bed bugs. Since there was no larger room available, we had no choice but to stay in a small room. I’m very disappointed with Home2. I also doubt whether they actually change the bed sheets and blankets every day.
Frequently Asked Questions About Home2 Suites by Hilton Troy
What are the check-in and check-out times at Home2 Suites by Hilton Troy?
Check-in is from 3 PM, and check-out is until 11 AM.
Does Home2 Suites by Hilton Troy offer free breakfast?
Yes, free breakfast is available for guests.
Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Home2 Suites by Hilton Troy?
Yes, both dogs and cats are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, elevators, a pool, and is mobility accessible for guests with disabilities.
Is parking available at the hotel and is there a fee?
Yes, self-parking is available and free of charge.
Does Home2 Suites by Hilton Troy have an indoor swimming pool?
Yes, the hotel features a heated indoor pool.
What nearby attractions can guests visit around Home2 Suites by Hilton Troy?
Guests can visit the Detroit Zoo (15 minutes away), Greektown Casino (20 minutes away), and Greenfield Village and The Henry Ford Museum of American Innovation (40 minutes away).
Are there restaurants near Home2 Suites by Hilton Troy where guests can dine?
Yes, the hotel is surrounded by dozens of restaurants, including The Great Greek Mediterranean Grill and Catering, Pokeworks, Kura Revolving Sushi Bar, City Barbeque, and The Hudson Cafe.
Can guests use nearby transit or get help with local services around the hotel?
While the hotel does not offer airport or local shuttles, nearby places include employment agencies like Trion Staffing Solutions and financial services such as Charter Wealth Strategies and Farmers Insurance, which can assist guests during their stay.