Business Details
About
HotelExtended Stay Hotel
Daily Mandatory Charge includes: 2% Tourism fee. Located off Interstate 75, our hotel is surrounded by dozens of restaurants and just 30 minutes from downtown Detroit. Were 15 minutes from the Detroit Zoo, 20 minutes from the Greektown Casino, and 40 minutes from Greenfield Village and The Henry Ford Museum of American Innovation. Take a dip in our heated indoor pool.
Location
Hours
Reviews
4.0
240 reviews
5 stars
132
4 stars
50
3 stars
18
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and lack of responsiveness to guest needs.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking variety and quality, while others enjoyed it.
Room Comfort
While some guests appreciated the spacious and comfortable rooms, others complained about issues like uncomfortable mattresses and unpleasant odors.
Staff Recognition
A few staff members, particularly Eric and Tiffany, received positive mentions for their helpfulness and friendliness.
- PMPedro M4 days ago4.0Big and confortable rooms. Not noisy. The staff is kind and polite. The breakfast is a weak point, even more at weekends(plastic and plastic) You have to update the adress at google maps, if you search the name of hotel you arrive to another building.
- JJjenny100juNov 16, 20251.0Terrible!!! We stayed for just one night, and both of my sons were bitten by bed bugs. Since there was no larger room available, we had no choice but to stay in a small room. I’m very disappointed with Home2. I also doubt whether they actually change the bed sheets and blankets every day.
- JHJon HarrisonOct 25, 20254.0Don't try to use Google maps to find this hotel as it will take you to the wrong place.
- GEGerman EcharryOct 7, 20252.0Have to give the one star on service because how is a Hilton hotel going to have mold in the breakfast bread. That tells you all you need to know
- TST SizSep 28, 20253.0Room was clean amd well maintained. Location was great for the area. They give you a limited amount of pillows. I asked the front desk for additional pillows and they told us that we would have to wait until the next day for housekeeping. Are they locked away in a vault? I had a miserable sleep because of the pillow situation. Next time I will bring my own. I would stay here again.
Frequently Asked Questions About Home2 Suites by Hilton Troy
What are the check-in and check-out times at Home2 Suites by Hilton Troy?
Check-in is from 3 PM, and check-out is until 11 AM.
Does Home2 Suites by Hilton Troy offer free breakfast?
Yes, free breakfast is available for guests.
Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Home2 Suites by Hilton Troy?
Yes, both dogs and cats are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, elevators, a pool, and is mobility accessible for guests with disabilities.
Is parking available at the hotel and is there a fee?
Yes, self-parking is available and free of charge.
Does Home2 Suites by Hilton Troy have an indoor swimming pool?
Yes, the hotel features a heated indoor pool.
What nearby attractions can guests visit around Home2 Suites by Hilton Troy?
Guests can visit the Detroit Zoo (15 minutes away), Greektown Casino (20 minutes away), and Greenfield Village and The Henry Ford Museum of American Innovation (40 minutes away).
Are there restaurants near Home2 Suites by Hilton Troy where guests can dine?
Yes, the hotel is surrounded by dozens of restaurants, including The Great Greek Mediterranean Grill and Catering, Pokeworks, Kura Revolving Sushi Bar, City Barbeque, and The Hudson Cafe.
Can guests use nearby transit or get help with local services around the hotel?
While the hotel does not offer airport or local shuttles, nearby places include employment agencies like Trion Staffing Solutions and financial services such as Charter Wealth Strategies and Farmers Insurance, which can assist guests during their stay.