Spark by Hilton Stevensville

Reviews

• KH

  Katie H

  Oct 20, 2025
  5.0
  This was a random stop along our journey and I would absolutely stay here again. It was a whole vibe and overall was really clean!
• LR

  Lindsay Regelli

  Oct 13, 2025
  5.0
  We loved this hotel. I called ahead of time and was told the deposit was $50 and the man at the check in said it was $100 but he honored the $50 I was told. That helped a lot! So thankful for him for doing that. The rooms were so nice! Nicer than we expected. The tv said “welcome Lindsay” which I thought was so cute lol and they have 2 wireless chargers for your phones. The table pulls out to get bigger if your family needs to eat at. The beds were comfy!!! I slept better here then the couple places I stayed the past few days with our family. Good location and nice staff. They have breakfast too.
• JH

  john Hatfield

  Oct 7, 2025
  2.0
  Updating my review: I responded to the response on here by calling the number and evie answered. I asked to speak to a hotel manager who she transferred me to. I told him i wasn’t really sure why i was calling, but sparks response on Google told me to and i didn’t know if they’d like further details. He told me it’s an automatic response and they don’t need details. I told him that was disappointing that it’s automatic because it feels really impersonal. He gaslit me the entire phone call and didn’t see the problem with his employee making us uncomfortable. He said he would pass the info along to the GM and i said i would like a call back. He told me not to expect one. Apparently all of the staff here lacks customer service skills. Super disappointed in this interaction and will tell everyone i know not to stay here. My family stays in Stevensville quite often. We usually stay at the holiday inn express next door, but decided to switch it up and checkout Spark this time. Room was small but clean. No issues there. We aren’t fancy people and don’t need much when it comes to a room. Just a safe and quiet place to stay. That being said, it was not quiet at all. Doors were being slammed late at night and early in the morning and the room above us had someone dragging furniture throughout the night. No clue what could have been going on up there. Thankfully it didn’t wake our kids but me and my husband barely slept due to it. I noticed other reviews stating there was no bathroom fan, but our room did have one. Customer service was terrible. We arrived to no one at the desk so we rang the bell. An employee showed up a few moments later with a long face and bad attitude. I was told her name is Evie. She had a nose piercing and gold framed eclectic eyeglasses. She was not friendly at all towards us and made both me and my husband feel uncomfortable. We both work in hospitality and understand people have bad days/sometimes the vibes are off and people need some grace — but this was beyond that. She barely spoke to us, was rude when she did and just stared at all with a long face. Very strange. Like others said, location is by the hwy. We don’t mind that at all though and we’re fine with it before booking. It didn’t present any issues and we actually thought it was convenient. Ultimately, we will probably never stay here again based off of the customer service aspect. Employees are the face of the company and we were not impressed and honestly left pretty disappointed. If we didn’t have young kids we would have just headed home for the night instead of staying.
• CB

  Chris Brinkman

  Sep 26, 2025
  1.0
  Barking dog in wee hours of the morning. Tile in bathroom loose. Reported to management and didn’t get a response.
• U7

  uc6rldpysp6r 7prte6rler6d

  Sep 20, 2025
  4.0
  Clean, beautifully decorated & comfortable bed. Staff wasn't really friendly or informative. No bar of soap in room. No cups/glasses in room. No microwave in room. No coffee maker in room. Staff didn't inform of anything except room number. No hot food for breakfast: just cereal, muffins, bagels, hard boiled eggs, juices, yogurt, mandarin oranges and apples. Coffee was in lobby, full of coffee grounds.

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