Business Details
About
Hotel
We’re located in Northville, 15 minutes from downtown Ann Arbor and the Suburban Collection Showcase convention center and 12 Oaks Mall. Downtown Detroit is 30 minutes away. Our all-suite hotel has an indoor pool, fitness center, and meeting space for up to 60 people. Breakfast and WiFi are on us.
Location
Home2 Suites by Hilton Northville Detroit
47450 W Five Mile Rd, Northville, MI
48168, United States
Hours
Reviews
4.0
238 reviews
5 stars
140
4 stars
31
3 stars
22
2 stars
11
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for being friendly and helpful, while others faced criticism for rudeness and unprofessionalism.
Cleanliness
Overall, guests noted that the hotel is clean and well-maintained, though some reported issues with room cleanliness and maintenance.
Management Issues
The general manager received significant criticism for poor customer service and lack of responsiveness to guest concerns.
Breakfast Quality
Breakfast options were generally appreciated, but some guests found them lacking in variety and quality.
Room Comfort
Rooms were described as spacious and comfortable, but some guests reported issues with noise and maintenance.
- DDDouglasNov 9, 20255.0Our stay was good
- ESElizabeth SpringsteenNov 6, 20255.0A very big thank you to Julia, the front desk person!!! Julia goes above and beyond to make their guests happy. I stayed here before and I will stay here again!!
- EKEK KimOct 29, 20255.0위치가 좀 아쉽지만 호텔이 조식이 무료이고 깨끗하고 옷걸이도 있고 간이 키친도 있어서 좋았어요. 무엇보다 직원분들 모두 너무 친절하셔서 다음에 또 다시 방문하려고 합니다. The location is a bit inconvenient, but the hotel offers free breakfast, is very clean, has hangers, and even a small kitchenette, which was great. Most of all, the staff were so kind and friendly that I’d love to stay here again next time.
- SBSandra BrooksOct 11, 20255.0Brandon is the manager and he is incredibly interested in customer service. There was a wedding with noisy guests and he worked to make things right. His buffet staff kept things clean and fully stocked and we very courteous. We definitely will continue to stay here in the future.
- BCbeth chesserOct 8, 20255.0We prefer Hilton properties because you expect them to be a quality experience. This property didn't disappoint. It was perfect for a quick trip to the area and they allow our well-behaved dog to travel with us too. The morning breakfast was nice and the breakfast attendant was friendly and engaging. The location is newer and tidy. We would recommend this hotel to anyone in the area.
Frequently Asked Questions About Home2 Suites by Hilton Northville Detroit
What accessibility features are available at Home2 Suites by Hilton Northville Detroit?
The hotel offers accessible parking, accessible elevators, and an accessible pool for guests with mobility needs.
Is breakfast included with my stay at Home2 Suites by Hilton Northville Detroit?
Yes, free breakfast is available for all guests staying at the hotel.
Does Home2 Suites by Hilton Northville Detroit have a fitness center?
Yes, the hotel has a fitness center available to guests free of charge.
Are pets allowed at Home2 Suites by Hilton Northville Detroit?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is there free WiFi available at Home2 Suites by Hilton Northville Detroit?
Yes, free WiFi is available in public areas, and there is a public internet terminal on-site.
Does the hotel offer housekeeping services?
Yes, daily housekeeping is available to all guests.
What nearby restaurants can guests visit around Home2 Suites by Hilton Northville Detroit?
Guests can enjoy various nearby dining options including Qdoba for Mexican cuisine, First Watch for American breakfast and brunch, Tropical Smoothie Cafe, Five Guys burgers, Taco Bell, Panera Bread, and Krispy Krunchy Chicken.
Are there any nearby medical or therapy services near the hotel?
Yes, Ivy Rehab Physical Therapy and Prompt Urgent Care are located nearby for guests needing health and medical services.
What nearby shopping and service locations are close to Home2 Suites by Hilton Northville Detroit?
Nearby shopping and service locations include The Home Depot, Sherwin-Williams hardware stores, The UPS Store, Verizon mobile phone stores, Bank of America Financial Center, and Locksmith Plymouth MI.