Business Details
About
Hotel
Best friendly service in Niles, MI
Welcome to Hampton Inn Niles, Michigan, just north of South Bend, Indiana, located near the intersection of US-12 & M-51. We’re 8 miles from the University of Notre Dame, and 15 minutes from the best fine dining, shopping & entertainment in the South Bend/Mishawaka. Check out the Studebaker Museum, Four Winds Casino, or catch a South Bend Cubs game.
Go visit Southwest Michigan where you can enjoy wineries, breweries, Lake Michigan beaches and dunes.
Get a great night’s sleep on the clean and fresh Hampton bed®. Each guest room includes HDTV, coffeemaker, free Wi-Fi, a work desk and ergonomic chair so you can relax or be productive. Our 24-hour fitness center has all the latest equipment and our heated indoor pool provides year-round fun and exercise
Catch up on your favorite shows or stream your own on a large HDTV. All rooms include microwave and mini fridge which provide the comforts of home. Find a snack, travel essentials, or indulge on late-night snack from our 24-Hour Treats Shop® located in our lobby.
Start each day at our Niles hotel with free hot breakfast, including Belgian waffles, oatmeal, fresh fruit and more. Fresh, hot coffee and tea are available 24/7 in our lobby.
Location
Hours
Reviews
4.3
415 reviews
5 stars
264
4 stars
79
3 stars
24
2 stars
18
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their helpfulness during check-in and throughout the stay.
Cleanliness Issues
Several reviews noted cleanliness problems, including dirty rooms, unemptied trash, and issues with bathroom hygiene.
Breakfast Quality
The complimentary breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or inconsistent.
Room Comfort
Guests had varied experiences with room comfort, with some finding beds too firm and others noting issues with noise from creaky floors.
Reservation Problems
Multiple customers reported issues with reservations, including receiving the wrong room type and miscommunication regarding charges.
- NGNick Grenke4 days ago1.0The manager was extremely rude and unprofessional.
- WAWilliam AtwoodNov 10, 20251.0Barry incompetent staff don't depend on them to get anything done right for you if it's important
- TEThe Denise ExperienceNov 9, 20251.0The room was spacious, however, there was a flying bug in our room. We tried to capture it without success. The sheets on one bed was dirty. I called down to the front desk to advise of both. The overnight guy bought up new sheets. Said they didn't have another room for us to change rooms. In the morning I called down to the front desk. I was advised that the housekeeper will "capture" the bug. We asked for a cleaning of our room. Well, we arrived later that night and the room was never touched. Again, I called the front desk and all the overnight guy did was apologize. The next morning we checked out. I went to the front desk and told the two ladies about our horrible stay in a dirty room. They said, how can we make it right? I said, comp one of our nights or send points to my husband's Hilton account. One of the front desk ladies asked me to email the pictures I took of the dirty sheets and she would send it to the manager. I did as she requested. We have yet to hear from Amy Reilly, the general manager, nor did we receive a comp night or the points. We will not stay here again. We didn't even eat their breakfast because we didn't think the environment would be clean.
- APAshley PruznakOct 28, 20255.0There one night or a wedding but great hotel. Staff were awesome. Breakfast was the best hotel breakfast we have had. Cute town too.
- JRJ. R.Sep 29, 20255.0Great staff and service, very well kept facilities, complimentary breakfast is always the cherry on top. A++
Frequently Asked Questions About Hampton Inn Niles
What are the check-in and check-out times at Hampton Inn Niles?
Check-in time is 3:00 PM, and check-out time is 11:00 AM at Hampton Inn Niles.
Is breakfast included with a stay at Hampton Inn Niles?
Yes, a free hot buffet breakfast is available daily, including options like Belgian waffles, oatmeal, and fresh fruit.
Are pets allowed at Hampton Inn Niles?
Yes, both cats and dogs are welcome at the hotel, as pets are allowed.
Does Hampton Inn Niles offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas, and there is also a public internet terminal.
What accessibility features does Hampton Inn Niles provide?
The hotel offers accessible parking, an accessible elevator, and mobility accessible facilities to accommodate guests' needs.
Can guests use fitness and swimming facilities at Hampton Inn Niles?
Yes, there is a free 24-hour fitness center with elliptical machines and treadmills, and a heated indoor pool for year-round use.
What parking options are available at Hampton Inn Niles?
Free self-parking is available for guests at the hotel.
Are there any nearby real estate services around Hampton Inn Niles?
Yes, several real estate agencies like Integrity Real Estate Professionals, Kate Campbell REALTOR, and Memmory Myers SW Michigan Realtor are nearby, which can be helpful for guests interested in property in the area.
What dining options are available near Hampton Inn Niles?
Nearby eateries include Culver's and Wendy's, popular fast food and burger restaurants, great for a quick meal before or after your stay.
Are there shopping and entertainment venues near Hampton Inn Niles?
Yes, guests can explore Yoho's Treasure Market and Good Times Antiques & More for shopping, and GMP MUSIC for music events and productions nearby.