Business Details
About
Hotel
Daily Mandatory Charge includes: Destination Marketing Fee
Location
Tru by Hilton Comstock Park Grand Rapids
340 Dodge Rd NE, Comstock Park, MI
49321, United States
Hours
Reviews
4.4
580 reviews
5 stars
394
4 stars
98
3 stars
42
2 stars
21
1 star
25
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Guests consistently praised the hotel for its cleanliness, noting that both rooms and common areas were well-maintained.
Staff Service
The staff received high marks for being friendly, accommodating, and professional, with several guests highlighting individual employees for exceptional service.
Breakfast Quality
Many reviews mentioned the breakfast as a highlight, with a good variety of options and quality food, although some guests noted it could run out quickly.
Noise Issues
Several customers reported noise disturbances from neighboring rooms and outside traffic, impacting their overall comfort during the stay.
Room Size and Amenities
While many appreciated the modern decor and amenities, some guests found the rooms to be small and lacking certain features like microwaves.
- CGCharles Graves4 days ago5.0Rated as a 2 star hotel, but this place is on par with any 3, and most 4 star hotels that I stay at.
- JSJack SchneiderJan 1, 20265.0Great coffee and friendly staff. Fun time playing foosball and using the pool. Wanted to use the gym, just didn’t have time.
- DPDefault System ProfileDec 28, 20251.0Do not book this hotel. They ship you to a call center make you wait in hold for 15 min to tell you the system won't be taking your call. Just don't use this place go some place else
- TMTyler MitchellDec 14, 20255.0Took my wife overnight to this nice hotel in town for her birthday just to get away from our busy life and we were very surprised by the nice, clean hotel that you could literally smell the cleanliness inside without it looking like a doctor's office! The design is too tier here for a hotel, foozeball tables and shows on TV for kids and us grown kids, workout center, and a very nice heated pool.
- PSPatty SchaffnerDec 5, 20255.0Very modern decor, and very clean. We booked through Priceline, so we were put in a handicap accommodating room. Very spacious, bathroom is large and easily maneuverable for wheelchairs. Had to amend to add some tips. Make sure the hand held shower wand is facing the wall before you turn on water. Had a small flood as the water sprayed out into the bathroom over the curtain. Also, you will want to point main showerhead off towards the wall a little and contort yourself. The lip between the shower and main bathroom is only a suggestion, and doesn't contain very well otherwise. The walls between rooms aren't soundproof as I woke to loud, raucous laughter from my neighbors at...2:35 in the morning. They sounded inebriated, so I kept opinions to myself. Beds are comfortable. Nice place not far off U.S. 131 and real close to where the Whitecaps play
Frequently Asked Questions About Tru by Hilton Comstock Park Grand Rapids
What are the check-in and check-out times at Tru by Hilton Comstock Park Grand Rapids?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Wi-Fi available at Tru by Hilton Comstock Park Grand Rapids?
Yes, complimentary Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at the Tru by Hilton Comstock Park Grand Rapids?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide accessible facilities for guests with disabilities?
Yes, the hotel features accessible parking, an accessible elevator, and an accessible pool, ensuring mobility accessibility.
Is breakfast included with a stay at the hotel?
Yes, free breakfast is available to guests during their stay.
What amenities related to fitness and recreation does the hotel offer?
The hotel offers a free fitness center, an indoor pool, and a game room for guest recreation.
Is housekeeping service available at Tru by Hilton Comstock Park Grand Rapids?
Yes, housekeeping services are available during your stay.
Does Tru by Hilton Comstock Park Grand Rapids offer contactless check-in or check-out?
Yes, the hotel provides contactless check-in and check-out options for guest convenience.
What are some nearby attractions or services that guests can visit around Tru by Hilton Comstock Park Grand Rapids?
Guests can visit Golf 616 for golf activities, Battlegr Tactical Games for laser tag entertainment, and nearby dining options like Biggby Coffee and Jet's Pizza for a meal or coffee.
Are there convenient services nearby for guests needing banking or moving assistance?
Yes, Community West Credit Union is nearby for banking needs, and Two Men and a Truck offers packing and moving services.