Business Details
About
Hotel
Located in Clinton Township, we are just off M-59. Our hotel is within two miles of Lakeside Mall, The Mall at Partridge Creek, and University Center. We are 10 minutes from Michigan Lottery Amphitheatre at Freedom Hill, and 40 minutes from downtown Detroit. We have over 1,300 sq. ft. of event space, plus an on-site restaurant, free WiFi, and fitness center.
Location
Hilton Garden Inn Detroit Utica
44700 Hayes Road, Clinton Township, MI
48038, United States
Hours
Reviews
4.1
209 reviews
5 stars
129
4 stars
32
3 stars
13
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful or disinterested in resolving issues.
Cleanliness
While some guests praised the cleanliness of the hotel, others reported dirty rooms and bathrooms upon check-in.
Management Issues
Several reviews highlighted negative experiences with management, including unprofessional behavior and lack of responsiveness to complaints.
Room Quality
Guests had mixed experiences regarding room quality, with some enjoying spacious and comfortable accommodations, while others faced issues like noise and maintenance problems.
Breakfast Experience
The breakfast offerings received criticism for being overpriced and lacking variety, with some guests unaware of additional charges.
- KVKatie VanderWalJan 4, 20265.0We had a great experience with this location when we stayed for a wedding. The room was clean, quiet, and comfortable. The breakfast buffet was great, too! I wish it was complimentary, but we also got a great rate for the room, so that’s more of a suggestion, not a complaint! The only downfall was that the business center computer was down (we needed to use it), but that’s not a dealbreaker. Great staff, great location, awesome service! We would stay again for sure!
- MCMauro CastilloDec 9, 20251.0I had my laptop and watch stolen out of my room. Front desk was no help. I was promised a call from the manager Anthony A. and was never given any sort of apology or call. The door is faulty and I have a video of it being faulty.
- KWKay WilliamsNov 23, 20254.0Great location near restaurants and shopping. Rooms are spacious and clean.
- MJMike JusticeNov 19, 20251.0By far the worst customer service and cleanliness of any Hilton property I’ve stayed at. The staff could care less about problems. They are just collecting a paycheck and will do 0 to help when there is a problem. Had stuff missing from our room and the on site manager could care less. Told us it wasn’t his problem that it was a housekeeping problem. Aren’t you the manager and suppose to handle these things? There are so many better hotels in this area so don’t stay at this one.
- RBRita BNov 16, 20253.0Rooms were fine, service was not good. Everytime went to lobby over two days for assistance no one at desk to help. When could find staff they seemed disinterested in helping. No fresh coffee anytime of day. Lobby area not kept up, seating area with stained seats. Stayed here a few years ago with much better service and surroundings.
Frequently Asked Questions About Hilton Garden Inn Detroit Utica
What are the check-in and check-out times at Hilton Garden Inn Detroit Utica?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available at Hilton Garden Inn Detroit Utica, and is there a fee?
Yes, free self-parking is available at the hotel.
Does Hilton Garden Inn Detroit Utica allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Are there dining options available on-site at the Hilton Garden Inn Detroit Utica?
Yes, there is an on-site restaurant and bar with table service available.
Does the hotel provide free WiFi to guests?
Yes, free WiFi is available throughout public areas and guest rooms.
What fitness facilities are available at Hilton Garden Inn Detroit Utica?
The hotel offers a fitness center with equipment such as elliptical machines, free weights, and treadmills, available for free to guests.
Is Hilton Garden Inn Detroit Utica accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and is mobility accessible throughout.
Are there any nearby shopping centers close to Hilton Garden Inn Detroit Utica?
Yes, the hotel is within two miles of Lakeside Mall, The Mall at Partridge Creek, and University Center, making it convenient for guests to enjoy shopping.
What nearby entertainment venues can guests visit around Hilton Garden Inn Detroit Utica?
Guests can visit the Michigan Lottery Amphitheatre at Freedom Hill located about 10 minutes from the hotel for live entertainment.
Are there nearby dining options around Hilton Garden Inn Detroit Utica besides the hotel restaurant?
Yes, nearby you will find diverse options like Golden Corral Buffet & Grill, Thai Chef, LongHorn Steakhouse, Rita's Italian Ice and Frozen Custard, and Wellington Pub among others.