Business Details
About
Hotel
This Ann Arbor hotel is only 2 miles south of the University of Michigan and its “Big House” football stadium and adjacent to the Briarwood Mall. Located off Interstate 94 at the State Street exit, our new hotel features the areas’ finest in service and accommodations, providing complimentary WiFi in your room, public spaces and meeting rooms.
The Hilton Garden Inn Ann Arbor hotel is conveniently located near research parks, and the University of Michigan’s campus, hospitals and medical centers.
As a guest of this University of Michigan hotel, you may choose from 130 guests rooms each designed to exceed the needs of today’s business and leisure travelers. Watch your favorite program on a 42-inch LCD TV while enjoying microwavable popcorn prepared in your room. Be productive from the spacious work area, sitting in an ergonomic chair by Herman Miller.
Admire the transitional design, exposed stone and warm and inviting color scheme of our lobby. Work out in our indoor swimming pool or fitness center. Savor a meal at the Great American Grill® and sip a cocktail in the Pavilion Lounge. Our Ann Arbor, Michigan hotel also provides evening room service, a patio with a fire pit and complimentary overnight parking.
Let us assist you with your meeting needs. Make a presentation to 14 colleagues using the 52-inch flat-screen TV in our boardroom. Host a reception for up to 200 guests in the Great Lakes Ballroom. Our professional and passionate catering and event staff will assist to the last detail.
Location
Hours
Reviews
4.4
1,055 reviews
5 stars
680
4 stars
237
3 stars
68
2 stars
26
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported inconsistent service.
Cleanliness
Overall, guests found the hotel clean, but there were several complaints about specific cleanliness issues in rooms and the pool area.
Amenities
The hotel offers a variety of amenities, but there were complaints about the pool being closed or unclean, and the lack of a hot tub.
Breakfast Issues
Guests expressed dissatisfaction with the breakfast options, citing high prices and misleading information about complimentary offerings.
Room Quality
While many found the rooms comfortable and well-maintained, there were reports of maintenance issues and uncomfortable beds.
- NFNate FunnellNov 2, 20255.0Great staff nice rooms. Bar is great, breakfast is good for $23.
- ALAmber LeeOct 25, 20255.0Outstanding Service and Exemplary Hilton Standards From the moment I arrived, I was impressed by the professionalism and genuine hospitality displayed by every member of the team. After spending four days at this property, I can confidently say that this Hilton Garden Inn exemplifies the values, service, and brand standards that Hilton is known for worldwide. Every department—from the front desk and housekeeping to the culinary and bar staff—consistently demonstrated warmth, efficiency, and attention to detail. A special acknowledgment goes to Stephen, who went above and beyond on my final evening by preparing and personally delivering a cup of Sleepytime tea as I relaxed by the fire. His thoughtfulness was a perfect reflection of the team’s dedication to guest comfort. As a former Front Desk Manager with nearly three decades in hospitality, I recognize exceptional service when I see it. This property represents the Hilton mission with excellence and pride. Bravo to the entire team. Amber Lee
- JMJacqueline MayfieldOct 15, 20255.0Good value for excellent accommodations and location. The staff and service were 5 ⭐
- TOTim OdomOct 7, 20254.0Clean room. The hotel seems to be well maintained. The hot breakfast price was a little steep. And no bacon!! It earns a 4.5 but Google won't allow that.
- DDDesirea Showers (Desi)Sep 30, 20255.0My husband and I are continuing my bday staycation. This is our second stay at the Garden Inn. It is located across from the Briarwood Mall and not far away from nice attractions like The Oasis (our favorite relaxation destination). This hotel features a pool, fitness center, business center, restaurant and a bar for nightcaps. There are other amenities that you can check out on their website. The beds are a little too firm for my liking but not super uncomfortable 🙂. Check it out, we plan on coming back soon 👍🏽!
Frequently Asked Questions About Hilton Garden Inn Ann Arbor
What are the check-in and check-out times at Hilton Garden Inn Ann Arbor?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is parking available at Hilton Garden Inn Ann Arbor and does it cost extra?
Yes, free self-parking is available for guests.
Are pets allowed at Hilton Garden Inn Ann Arbor?
Yes, both cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Ann Arbor offer free WiFi?
Yes, complimentary WiFi is available in guest rooms, public spaces, and meeting rooms.
What dining options are available at Hilton Garden Inn Ann Arbor?
The hotel has one restaurant called Great American Grill® and a Pavilion Lounge with a bar. Room service is also available in the evenings.
Is the Hilton Garden Inn Ann Arbor accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators, and is mobility accessible.
What fitness facilities does Hilton Garden Inn Ann Arbor provide?
The hotel features a free fitness center and an indoor swimming pool for guests to use.
Are there any eco-friendly practices or certifications at Hilton Garden Inn Ann Arbor?
Yes, the hotel participates in energy conservation programs and has ISO 14001, ISO 50001, and HILTON_LIGHTSTAY eco certifications.
What nearby shopping options are available around Hilton Garden Inn Ann Arbor?
Guests can conveniently visit Briarwood Mall adjacent to the hotel, as well as nearby stores like Best Buy Mobile, Torrid, Justice, and Dry Goods USA for clothing and electronics.
How can guests access University of Michigan from Hilton Garden Inn Ann Arbor?
The hotel is located only 2 miles south of the University of Michigan campus, making it easy for guests to visit the university and the “Big House” football stadium by car or local transportation.