Hampton Inn & Suites Ann Arbor West

4.2
684 reviews

About

Hotel
Stay close to downtown Ann Arbor and the University of Michigan at our Hampton Inn & Suites Ann Arbor West hotel. You’ll feel a warm welcome from the minute you walk into our brightly lit, brick exterior property. Close to all the attractions and with plenty of amenities, this hotel makes travel fun and effortless. Explore the University of Michigan, Ann Arbor Hands on Museum, Matthaei Botanical Gardens & Nichols Arboretum and more, just minutes from our hotel. Our Michigan hotel offers standard rooms and suites or upgrade to the king whirlpool studio suite. Make yourself at home in your room with a microwave, mini-refrigerator, large work station and 32-inch HDTV. Unwind on the clean and fresh Hampton bed®. Get in a quick workout in the extra-large fitness center and refuel with our free hot breakfast. Relax at the heated indoor pool. Plan your Ann Arbor adventures with free WiFi in your room and throughout the hotel. Ask our friendly team for dining, shopping and attractions advice. Host your next event in our unique space for close to 100 people. Change the layout to suit a smaller group for a party, training or corporate meeting.

Location

Hampton Inn & Suites Ann Arbor West
2910 Jackson Avenue, Ann Arbor, MI
48103, United States

Hours

Reviews

4.2
684 reviews
5 stars
385
4 stars
170
3 stars
59
2 stars
29
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold in bathrooms, and unkempt common areas.

Staff Attitude

Feedback indicated a mix of experiences with staff, with some guests reporting friendly service while others encountered rude or unhelpful staff.

Room Quality

Guests noted that while some rooms were spacious and comfortable, many reported issues such as outdated decor, broken amenities, and cleanliness concerns.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking in variety and quality.

Maintenance Problems

Several reviews mentioned maintenance issues, including malfunctioning shower heads, broken locks, and inadequate hot water.
  • PP
    pats pats
    4 days ago
    5.0
    i booked a room for myn grandma jazmin at front desk was very helpful she got us a room on a ground floor thank you Jaz
  • HS
    H. Stigler
    Nov 9, 2025
    5.0
    Great staff. Good location in Ann Arbor. Would stay there again.
  • CL
    C L
    Nov 8, 2025
    4.0
    Room was spotless, relatively quiet and nicely decorated. Breakfast was so so, otherwise I’d have given it 5 stars. The only caveat is I wish they had shower soap in the same format as the shampoo attached to wall. Had to use the piddly soap for hands. Otherwise a good stay for the money.
  • BB
    Bryan B.
    Nov 8, 2025
    4.0
    If road noise keeps you up, get a room in the front. The worst shower head/water pressure. Don't wash your hair, you will never get the soap rinsed out. Breakfast was just ok...had better at lesser hotels. Clean hotel.
  • WK
    W Ke
    Oct 17, 2025
    4.0
    Nice experience on our one-night stay. Could there be improvements in the facility? Absolutely. Most significant area needing attention is landscaping and its upkeep. Foundation plants are dwarfed by out-of control weeds. "Islands" to break up parking lot are needy for attention. Staffing? Check-in attendant, a younger woman, was less than personable. At check-out this morning, Friday about 10am, no one could be found at desk. Yes, I expect better.

Frequently Asked Questions About Hampton Inn & Suites Ann Arbor West

What are the check-in and check-out times at Hampton Inn & Suites Ann Arbor West?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included at Hampton Inn & Suites Ann Arbor West?

Yes, a free hot breakfast buffet is available for guests.