Hilton Garden Inn Waldorf

3.9
1037 reviews

About

HotelHilton
The Hilton Garden Inn Waldorf hotel is the ideal location to experience all that Washington, DC and suburban Maryland has to offer. The hotel is conveniently located near a shopping mall and restaurants. The Hilton Garden Inn Waldorf hotel in Maryland is pleased to offer: • 130 spacious and functional guest rooms • 2 whirl pool rooms • The Garden Sleep System® Bed - Lets you create a customized sleep experience • 37" flat panel high definition televisions • Hospitality center in each room with microwave, refrigerator and coffee maker • Easy access to the restaurants’ and shopping mall. • Complimentary wired and wireless High Speed Internet Access • Complimentary 24 hour business center • Complimentary fitness center featuring Fitness by Precor® and Stay Fit Kits® • Indoor heated pool and whirlpool • Great American Grill restaurant • Pavilion Lounge • 24 hour Pavilion Pantry convenience mart • Evening Room Service • USA Today® delivered each weekday morning Hilton Garden Inn Hotel - Waldorf Meeting & Event Services For corporate executives or social event planners, our location has the perfect space for your gathering. Whether you're planning a southern wedding, Bar Mitzvah, family reunion or company business meeting, we'll take the stress out of your event with: • 3 meeting rooms totaling 2,865 square feet of flexible meeting and pre-function space for groups up to 125 • State-of-the-art technology • On site catering that meets a variety of budgets - breakfast, lunch and dinner menus as well afternoon snacks and beverages • In room "working" meal options available with a food and beverage service area in each room • Dedicated Sales Team waiting to assist you • e-Events - Online booking for groups of less than 25 guestrooms or for booking any of our function rooms *****Everything. Right where you need it. ®*****

Location

Hilton Garden Inn Waldorf
10385 O'Donnell Place, Waldorf, MD
20603, United States

Hours

Reviews

3.9
1,037 reviews
5 stars
507
4 stars
230
3 stars
119
2 stars
77
1 star
104

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted unsanitary conditions in rooms and common areas, including dirty carpets, mold, and unclean bathrooms.

Outdated Facilities

Guests frequently mentioned that the hotel and its furnishings are old and in need of refurbishment, with many rooms described as dingy and poorly maintained.

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were criticized for being dismissive or unprofessional.

Additional Fees

Many customers expressed frustration over unexpected charges, such as parking fees and high breakfast costs, which contributed to a feeling of being misled.

Noise and Comfort

Several guests reported issues with noise from neighboring rooms and hallways, impacting their overall comfort during their stay.
  • KL
    Keisha Lewis
    1 day ago
    1.0
    Pool dosent work and breakfast unavailable
  • JR
    Jody Raper
    3 days ago
    1.0
    Online photos and descriptions mention a pool and hot tub, but they do not have either. Just click bait to get you to book for a feature that they do not offer.
  • JJ
    Joey
    6 days ago
    1.0
    Pay for parking?! In wide open lots, filled with empty spaces. What are they thinking, that the dilapidated mall and horrible movie theater are going to fill every parking spot - and the overflow is going to fill up their parking areas? They’ll say “Oh we will take care of it, use this code”. We shouldn’t have to go through extra steps to discount something that shouldn’t even be charged for in the first place at this location. Do yourself a favor and stay somewhere else if you’re thinking of staying here. Maybe they should worry about the horrible weed smell instead of worrying about damn parking
  • PD
    Pasang Dolma
    Dec 30, 2025
    5.0
    i have stayed at Hilton Garden Inn and Hampton Inn many times, as I travel to Maryland every two months and often stay here. Tomikia is always incredibly helpful, kind, genuine, and very patient. Many of the younger staff are polite, but they don’t always enjoy answering a lot of questions. Tomikia is different—she always takes the time to explain everything clearly and in detail whenever we ask. very professional! I truly appreciate her excellent service and positive attitude. I love her so much, and I will definitely be back.
  • TG
    Tamara Griffin
    Dec 2, 2025
    4.0
    The breakfast concept has changed from last year and I rate it "TRASH" it's not real food. I expect better from the Hilton bran.

Frequently Asked Questions About Hilton Garden Inn Waldorf

What types of rooms are available at Hilton Garden Inn Waldorf?

The hotel offers 130 spacious and functional guest rooms, including 2 whirlpool rooms with the Garden Sleep System® Bed for a customized sleep experience.

Is Hilton Garden Inn Waldorf accessible for guests with mobility challenges?

Yes, the hotel features accessible parking, accessible elevator, and is mobility accessible to accommodate guests with mobility challenges.