Business Details
About
Hotel
The Hilton Garden Inn Waldorf hotel is the ideal location to experience all that Washington, DC and suburban Maryland has to offer. The hotel is conveniently located near a shopping mall and restaurants. The Hilton Garden Inn Waldorf hotel in Maryland is pleased to offer:
• 130 spacious and functional guest rooms
• 2 whirl pool rooms
• The Garden Sleep System® Bed - Lets you create a customized sleep experience
• 37" flat panel high definition televisions
• Hospitality center in each room with microwave, refrigerator and coffee maker
• Easy access to the restaurants’ and shopping mall.
• Complimentary wired and wireless High Speed Internet Access
• Complimentary 24 hour business center
• Complimentary fitness center featuring Fitness by Precor® and Stay Fit Kits®
• Indoor heated pool and whirlpool
• Great American Grill restaurant
• Pavilion Lounge
• 24 hour Pavilion Pantry convenience mart
• Evening Room Service
• USA Today® delivered each weekday morning
Hilton Garden Inn Hotel - Waldorf Meeting & Event Services
For corporate executives or social event planners, our location has the perfect space for your gathering. Whether you're planning a southern wedding, Bar Mitzvah, family reunion or company business meeting, we'll take the stress out of your event with:
• 3 meeting rooms totaling 2,865 square feet of flexible meeting and pre-function space for groups up to 125
• State-of-the-art technology
• On site catering that meets a variety of budgets - breakfast, lunch and dinner menus as well afternoon snacks and beverages
• In room "working" meal options available with a food and beverage service area in each room
• Dedicated Sales Team waiting to assist you
• e-Events - Online booking for groups of less than 25 guestrooms or for booking any of our function rooms
*****Everything. Right where you need it. ®*****
Location
Hours
Reviews
3.9
1,030 reviews
5 stars
505
4 stars
229
3 stars
119
2 stars
78
1 star
99
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms are outdated, with issues such as old furniture, peeling paint, and cleanliness problems including mold and dirt.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were described as rude or dismissive, particularly at the front desk.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness concerns, including dirty carpets, bathrooms with mold, and unclean common areas.
Parking Fees
Guests expressed frustration over unexpected parking fees, which were not clearly communicated during booking.
Amenities Availability
The hotel was criticized for the lack of amenities such as a functioning pool and complimentary breakfast, which many expected based on typical Hilton standards.
- JRJoey RiveraNov 15, 20255.0Perfecto
- PGPhilip GainousNov 8, 20253.0For a name like Hilton you would think super clean and rich looking especially for the money that you pay. NOT impressed
- KOKevin OrieNov 2, 20255.0Service with a smile!
- RHRuslan HernandezOct 18, 20252.0I travel for work all the time and I stayed in Hilton all the time I actually have honors with them. The problem with this hotel is the furniture inside the rooms. They are getting very old and definitely Hilton can do a lot better than this. I normally don’t write a review, but this day I had to the bathrooms are getting really old as well so definitely this hotel needs lots of refurbishing.
- MMMarcus MeierOct 7, 20252.0Catching up on my reviews for this travel season now that it has come to an end. Was in town back in April to kick off my travel season for Honda Day down at the International Raceway. Appearance from the outside was great, looked modernized, had plenty of parking to accommodate my truck and trailer, only problem outside was there was a huge area of shattered glass in a big section of the parking lot that was there the entire time me and my group were there (nearly a week - Wednesday through Tuesday). Inside is a totally different story. If I am ever going to spend $3200 on three (3) rooms for six (6) nights for eight (8) people there again, there needs to be some major updating as well as cleaning throughout the building. Walls seemed paper thin, so when there was a couple rooms between one of our three rooms and some noisy neighbors were in them a couple of the nights we heard everything and didn't sleep too well those nights. Seams in the wallpaper were very noticeable and flapping in places even. Black mold in two of our bathrooms, one way worse than the other (that bathroom did not get used at all). The ceiling in one of the rooms must have had a leaky pipe fixture or something in it, as the cauliflower ceiling exploded in one corner of the room from the time we checked in to the time we checked out (and was reported to the front desk as well). Various fixtures throughout each room cracked, scratched, broken, or missing - two shower towel hangers falling out the walls while there - one of them one of us just gently hung up a towel to prepare to shower and everything fell down as soon as they turned around for a brief minute. One room door you practically had to slam shut to get it to latch properly. Location was okay, but the outdated and moldy rooms need dealt with, and I also wonder if and when all the glass shards in the parking lot got cleaned up and how many flat tires were caused from it as well.
Frequently Asked Questions About Hilton Garden Inn Waldorf
What types of rooms are available at Hilton Garden Inn Waldorf?
The hotel offers 130 spacious and functional guest rooms, including 2 whirlpool rooms with the Garden Sleep System® Bed for a customized sleep experience.
Is Hilton Garden Inn Waldorf accessible for guests with mobility challenges?
Yes, the hotel features accessible parking, accessible elevator, and is mobility accessible to accommodate guests with mobility challenges.
What dining options are available at the hotel?
Hilton Garden Inn Waldorf has one restaurant, the Great American Grill, a Pavilion Lounge, and a 24-hour Pavilion Pantry convenience mart. Room service and evening room service are also available.
Does Hilton Garden Inn Waldorf offer parking facilities?
Yes, the hotel offers free self-parking and accessible parking for guests.
Are pets allowed at the hotel?
Yes, Hilton Garden Inn Waldorf welcomes both dogs and cats as pets.
What amenities are available for fitness and recreation?
The hotel features a free fitness center with Fitness by Precor® equipment, an indoor heated pool, whirlpool, and kid-friendly activities.
Is Wi-Fi available at the hotel?
Yes, complimentary high-speed wired and wireless internet access is available in guest rooms and public areas, including a public internet terminal.
What are the check-in and check-out times at Hilton Garden Inn Waldorf?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Can you tell me about nearby points of interest around Hilton Garden Inn Waldorf?
Nearby places include Charles County Library - Waldorf West Branch and Charles County Public Library, great for visitors interested in local resources. The hotel is also near The Wharf at O'Donnel Lake, a scenic lake area ideal for relaxation.
How can I get real estate services near Hilton Garden Inn Waldorf?
Several local real estate agents are nearby, including The Wilburn Team, Temeka's Dream Homes powered by Samson Properties, and Denise Shearin, which can assist visitors interested in property in the Waldorf area.
If I want to shop or get quick items during my stay, does the hotel support that?
Yes, the hotel features a 24-hour Pavilion Pantry convenience mart and a gift shop on premises for your shopping needs.