DoubleTree by Hilton Hotel Baltimore - BWI Airport

3.9
2309 reviews

About

Hotel
DoubleTree by Hilton Baltimore - BWI Airport is located just 2 miles from BWI airport and Baltimore. Take the complimentary shuttle to and from the airport. The hotel is also located near several corporations and government agencies including Lockheed Martin and NSA, local attractions, and minutes from Baltimore’s Inner Harbor. Our hotel provides deluxe accommodations featuring free high speed internet access in each room as well as an outdoor pool, restaurant & bar, fitness center, and 24 hour business center. The hotel also features 10,000 sq. ft. of ballroom and flexible meeting space, perfect for weddings, conferences, workshops, and more.

Location

DoubleTree by Hilton Hotel Baltimore - BWI Airport
890 Elkridge Landing Road, Linthicum, MD
21090, United States

Hours

Reviews

3.9
2,309 reviews
5 stars
1,074
4 stars
597
3 stars
283
2 stars
148
1 star
207

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and accommodating, particularly mentioning individual employees who provided exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including unclean bathrooms and common areas, as well as lingering chemical smells from cleaning products.

Room Condition

Guests noted that the rooms were outdated and in need of maintenance, with issues such as peeling wallpaper, broken fixtures, and poor sound insulation.

Parking Concerns

Multiple reviews warned against using the hotel for parking, citing incidents of theft and vandalism in the parking lot, along with a lack of security measures.

Breakfast and Dining

The hotel does not offer complimentary breakfast, and guests expressed dissatisfaction with the quality and pricing of the breakfast options available.
  • TN
    Theresa Norris
    Nov 14, 2025
    1.0
    DO NOT PARK YOUR CAR HERE!!!!!! I parked my car here for a weekend trip and someone stole my catalytic converter! I tried to file a police report, but apparently the hotel has no security cameras! No worth it!!!!
  • HO
    Happy Okie
    Nov 14, 2025
    3.0
    Walls were so thin I could distinctly hear the conversation between the people next door. The counter was too small-no room for a makeup bag. The bathtub stopper didn't work, so shoved a washrag into it to take a bath. Very unimpressed. On a positive note, the bar was nice and the bartender friendly and attentive.
  • VH
    Victoria Harris
    Nov 13, 2025
    2.0
    A very old outdated hotel! The furnishings are a lurker more up to date however this location defies everything I knew to be about a Spittle Doubletree Hotel! Wall unit heating and ac unit, very small bathroom, hall carpeting is outdated, staff does not communicate effectively with guests. The water at the hotel has to be turned off during our stay. The only way we found out is by trying to use what wasn't there. Where I understand emergencies, notification would have been appreciated. You have to request daily housekeeping otherwise it simply doesn't happen. When it does, housekeeping will make the bed and replenish your towels! Replenishment of coffee, soap and so forth is completely over looked. Our pillows upon attics were dead! We had to request 4 new pillows and more that the ones they would be removing from our room should be tossed out! Lastly, housekeeping does not keep the common areas clean. Not one of the 4 days 3 night stay did I not see debris is the halls/common area!
  • AA
    AnnisaLiMara
    Nov 9, 2025
    1.0
    I reported twice that I’m extremely sensitive to the cleaning products used by maintenance, as they were much stronger than any I’ve encountered at other hotels. Instead of addressing the concern, the staff responded dismissively and moved me to an “allergy-free” room—which, as they knew, doesn’t actually exist—and that room was in worse condition than the first. The hotel itself was poorly maintained: the furniture was peeling, the bathroom grout was dirty, and there was even a spider in the first room. I ultimately did not stay at the hotel because of these issues, yet I was still charged for the rooms despite not staying in them. Given the circumstances, I’m requesting a full refund for the charges. It’s disappointing that a property under this brand would handle a guest’s health concerns so poorly, especially one involving personal health issues. I hope management takes this feedback seriously, addresses the lack of cleanliness and communication, and ensures that future guests aren’t treated this way.
  • AH
    Angela Holeczy
    Oct 26, 2025
    1.0
    Booked for an overnight stay for the night before our cruise. Hotel accommodations were okay. Room was nice. They had an event so no parking available once we returned from dinner. Had to drive around for quite awhile before we had a spot open up. That wasn't even the worst. We scheduled to leave our vehicle at the hotel for the extent of our cruise for an extra fee. We returned from our cruise and started the car to a terrible sound. Some time during our cruise, the catyalic converter was cut out of my car. The hotel said we parked at our own risk. They also have no cameras and were of no help. I would worry if even staying over night if your car would be safe.

Frequently Asked Questions About DoubleTree by Hilton Hotel Baltimore - BWI Airport

What accessibility features does DoubleTree by Hilton Hotel Baltimore - BWI Airport offer?

The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is there an airport shuttle service available at the hotel?

Yes, the hotel offers a complimentary airport shuttle to and from BWI Airport.