Business Details
About
Hotel
The DoubleTree by Hilton Laurel is located off I-95, midway between Washington, DC and Baltimore, MD. The hotel is just 20 minutes from the Baltimore/Washington International Airport - BWI and 30 minutes from Reagan National Airport - DCA. Our guests enjoy a quiet, suburban location just blocks from businesses such as Verizon, Siemens, Amazon, Truist and UPS. Our complimentary hotel shuttle is available to take you anywhere within a 3-mile radius including downtown Laurel with multiple options for shopping, dining and activities.
Enjoy the signature warm DoubleTree Chocolate Chip Cookie you'll receive at welcome. Relax in a comfortable, spacious guest room featuring modern decor, complimentary WiFi, a large work area, coffee maker and a 55-inch HDTV. Upgrade to a suite to enjoy more space, a wet bar, refrigerator, microwave and sofa bed.
Hotel amenities include a 24-hour fitness center equipped with state-of-the-art equipment, complimentary wireless high speed internet access, and an on-site 24-hour grab-n-go. Start your day off right with our extensive DoubleTree breakfast buffet in the Atrium Cafe. For lunch or dinner, we suggest our adjoining restaurant La Curva Peruvian Chicken Tex-Mex Bar and Grill, serving fresh Peruvian chicken and Tex-Mex cuisine. La Curva is open daily from 11am - 10pm.
Location
DoubleTree by Hilton Hotel Laurel
15101 Sweitzer Lane, Laurel, MD
20707, United States
Hours
Reviews
4.0
1,483 reviews
5 stars
726
4 stars
398
3 stars
164
2 stars
74
1 star
121
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting Natacha and other front desk personnel.
Cleanliness Issues
Numerous reviews pointed out cleanliness problems, including dirty rooms, unvacuumed floors, and unsanitary bathrooms.
Room Condition
Guests noted that the rooms are outdated and in need of renovation, with issues like old carpets, broken fixtures, and general wear and tear.
Amenities Lacking
Several customers expressed disappointment over the lack of basic amenities such as refrigerators and microwaves in rooms.
Restaurant Quality
Feedback on the attached restaurant was mixed, with some enjoying the food while others found it overpriced and mediocre.
- BIBRUNO INSTALLATIONS1 day ago5.0I recently stayed at the Hilton DoubleTree Hotel Laurel and had an exceptional experience thanks to Natacha and her team. From the moment I arrived, she went above and beyond with her professionalism, kindness, and genuine care. She made me feel truly welcomed and ensured every detail of my stay was perfect. It’s rare to find someone so dedicated to great customer service. Natacha represents the very best of the Hilton DoubleTree brand. I hope management recognizes her outstanding work, because employees like her make all the difference and keep guests coming back! Natacha and her team at this property are the best…
- AMAndrew MullisNov 5, 20252.0The rooms are of a Motel 8 quality. The customer service is great. The location not the best but not the worst.
- LDLindsey DaughertyOct 25, 20251.0I am sitting here in my room and I have had the absolute worst experience at this hotel. I literally never leave reviews, but my stay here was so bad. I felt the need. The management of this hotel is completely impotent and negligent. As I sit here in my room right now, there is a raging party right outside of my doorway as it’s nearly 10 PM. This is my second night staying here, and last night, a group of teenagers were jumping off their beds onto the floor right above me and so whenever I would fall asleep, the jumping with jolt me awake. It finally stopped at 12:30 in the morning, so I didn’t say anything, but my daughter and I were hoping to come back and get to bed early tonight because of our terrible sleep last night. She has to be up very early for a softball tournament tomorrow, so we’re wanting to be in bed by nine or 930. Well, Ibe announced to us, the hotel approved, a gigantic teenage dance party right in the main atrium of the hotel. Mind you, the hotel has several ballrooms that they could’ve held this party in, but they allowed a teenage travel group to hold a very loud very boisterous party in the middle of the hotel, right where all the rooms are as well. Just so incredibly thoughtless and careless and selfish of everyone involved. I complained to the manager and initially he assured me he was going to get them to stop by nine or 930 at the latest. When I went back out around 910, he then told me that the party will be going until 10 PM. These kids are not going to calm down at that point. They are super amped up, so I’m going to have to deal with another night of jumping around. It’s not fair to the rest of us paying customers. I asked to have my room switched so that I’m not right outside of the giant teenage party, and the manager said he couldn’t help me. I asked if I can get some sort of refund due to our terrible stay, and he said he’s helpless. Just so incredibly frustrated… I will never stay at this hotel ever again and probably never stay at a Doubletree again if I can help it either. So disappointed with the thoughtless, helpless management at this particular location. I will most likely be contacting corporate about this terrible stay as well.
- CScharon shiffletteOct 21, 20255.0The rooms were good, not too many channels on the TV, Soap and shower gel smells great, staff at the front desk area were great, the restaurant wasn't the best the food was blah. You don't hear other doors shut which is great, the hotel that's very quiet.
- MKMike KruegerOct 11, 20251.0This is not a Double Tree hotel. It has a popcorn ceiling in the rooms, the bathroom door wouldn't shut, the sink was broken. We booked a suite, it was a king bed next to a pull out couch. This is not a suite. Do not book here. The floors hadn't been vacuumed in weeks. There were old candies and cookies on the floor. There was a hole in the middle of the floor. The hotel elevator floor was broken. The ceiling on the 6th floor where the "suite" was located was severely water damaged. We paid for 2 nights and left after the first night. I didn't know Hilton no longer requires hotels to be refurbished. This hasn't been touched since the 90s
Frequently Asked Questions About DoubleTree by Hilton Hotel Laurel
What are the check-in and check-out times at DoubleTree by Hilton Hotel Laurel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is parking available at DoubleTree by Hilton Hotel Laurel?
Yes, free self-parking is available for guests.
Are pets allowed at DoubleTree by Hilton Hotel Laurel?
Yes, the hotel welcomes both cats and dogs.
Does the hotel offer any dining options on-site?
Yes, there are three restaurants including La Curva Tex-Mex Bar and Grill serving Peruvian chicken and Tex-Mex cuisine. Room service is also available.
Is the DoubleTree by Hilton Hotel Laurel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
What fitness amenities are available at the hotel?
A 24-hour fitness center with state-of-the-art equipment is available for free to guests.
What kind of shuttle services does the hotel provide?
The hotel offers a complimentary shuttle within a 5-mile radius, including downtown Laurel and local businesses.
Are there any convenient stores or vending machines on-site?
Yes, there is a convenience store and vending machines available at the hotel.
How close is DoubleTree by Hilton Hotel Laurel to major airports?
The hotel is 20 minutes from Baltimore/Washington International Airport (BWI) and 30 minutes from Reagan National Airport (DCA).
What nearby dining options can guests explore around DoubleTree by Hilton Hotel Laurel?
Guests can visit nearby restaurants such as La Curva Tex-Mex Bar and Grill, Outback Steakhouse, EJ's Provision Co., and Blimpie for a variety of dining experiences.
What nearby accommodation options are available near DoubleTree by Hilton Hotel Laurel?
Nearby accommodations include the Holiday Inn Laurel West - Washington DC Area and the DoubleTree by Hilton Laurel itself.
Are there any nearby services that guests can use, such as shipping or car care?
Yes, guests can access UPS Drop Box, UPS Customer Center for shipping needs, and West Laurel Auto Care for automotive services nearby.