Business Details
About
Extended Stay HotelHomewood Suites
Conveniently located in the heart of the business district, the Homewood Suites by Hilton Columbia MD all-suite hotel is out of the ordinary but not out of the way. Guests have a choice of studio, one and two-bedroom suites, in addition to our daily complimentary Suite Start hot breakfast, and evening Welcome Home reception (Monday – Thursday) featuring beverages and snacks on the house. Amenities at our hotel include: Fully equipped kitchen with refrigerator, microwave and household utensils in all rooms, complimentary wireless high-speed Internet access, on-site convenience store, large fitness center, swimming pool and laundry facilities.
Location
Homewood Suites by Hilton Columbia
8320 Benson Drive, Columbia, MD
21045-3116, United States
Hours
Reviews
4.2
867 reviews
5 stars
481
4 stars
222
3 stars
78
2 stars
39
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting individuals like Marianna and Kruz for their exceptional service.
Room Quality
Feedback on room quality was mixed; while some found rooms clean and comfortable, others reported issues like outdated fixtures, unpleasant odors, and cleanliness concerns.
Breakfast Experience
The breakfast received positive remarks for variety and quality, although some guests noted inconsistencies and areas for improvement.
Booking Issues
Several reviews mentioned significant problems with reservations, including overbooking and billing errors, leading to frustration among guests.
Overall Experience
While many guests enjoyed their stay and appreciated the amenities, there were notable complaints regarding cleanliness and maintenance that affected overall satisfaction.
- BBBobby BirchardJan 5, 20265.0I've stayed at Homewood Suites by Hilton Columbia on two separate occasions to break up a long road trip. Each time the front desk staff has been extremely helpful and accommodating during check in. The rooms are large and quiet, as well as tidy and clean. It's in a great location off I-95, so it's also very convenient for a stopping point.
- CJChauhan JigneshDec 28, 20255.0We had a great experience at this hotel. The staff was very friendly and welcoming. Special thanks to Kruz Patel at the front desk. he was helpful, professional, and made check in smooth. Great customer service overall. We will be back again soon!!
- BTBranden TolleDec 20, 20255.0Clean rooms, spacious suites. Breakfast is just a little bit nicer than what you'd expect, so I was happy.
- CPCharlotte PendletonDec 18, 20251.0Do not use this hotel! Despite having made a reservation, we arrived at 10pm to be told that they were overbooked. We then had to go find another hotel at this late hour which cost more due to the next day's football game. To add insult to injury our credit card was still charged and they are refusing to refund the fee. ** Edit We had a booking for two nights and showed the proof - no one mentioned coming back the following night. Subsequently I tried calling the Front Desk for help with a refund - was told they had no record of my booking so they couldn't help.
- BCBrenda ClarkeDec 15, 20255.0Very nice accommodation. The suite was clean and well appointed. The free breakfast was good and had a variety of choices. Front desk staff very cordial.
Frequently Asked Questions About Homewood Suites by Hilton Columbia
What types of suites are available at Homewood Suites by Hilton Columbia?
Guests can choose from studio, one-bedroom, or two-bedroom suites, all equipped with fully equipped kitchens including refrigerators and microwaves.
Is breakfast provided at the hotel?
Yes, the hotel offers a complimentary daily Suite Start hot breakfast.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times?
Check-in is at 16:00 and check-out is at 12:00.
Is there free parking available at Homewood Suites by Hilton Columbia?
Yes, free self-parking is available for guests.
Does the hotel offer fitness facilities?
Yes, the hotel has a free fitness center available to guests.
Are there any outdoor pools on the property?
Yes, there is one outdoor swimming pool available at the hotel.
Can guests store their luggage after check-out?
Yes, baggage storage services are available at the hotel.
Which nearby restaurants can guests visit for dining options?
Guests can try nearby restaurants such as Olive Garden, Bob Evans, Royal Taj Restaurant, Elliott’s Craft Kitchen, TGI Fridays, and McDonald's for a variety of dining experiences.
What nearby places of interest are close to the hotel?
The hotel is near Howard Community College, From Wounded 2 Worship Ministries, Christ Embassy Columbia, and PM Pediatrics URGENT CARE, offering opportunities for education, worship, and medical care.
Is there public transit or shuttle service available to access local areas?
Yes, the hotel provides a local shuttle service that can help guests visit nearby areas and attractions conveniently.
What should guests know about the hotel's cleaning and safety protocols?
The hotel uses commercial-grade disinfectants, employs trained staff for cleaning and hand washing, and offers contactless check-in and checkout for safe and hygienic guest experiences.