Hilton Garden Inn Columbia

3.7
701 reviews

About

Hotel
At Hilton Garden Inn Columbia hospitality means you will have everything right where you need it for your next meeting or event. Getting here is a breeze whether your guests drive or fly - we are close to Baltimore Washington Airport and two other major airports - just a few miles from two major interstates. But the real event happens once your guests arrive. With 98 guest rooms and 1200 square feet of event space - our hotel is the ideal blank canvas for every last detail of your dream event. Be it the party of a lifetime or a meeting of the minds. Request pricing today to get started.

Location

Hilton Garden Inn Columbia
8241 Snowden River Parkway, Columbia, MD
21045, United States

Hours

Reviews

3.7
701 reviews
5 stars
263
4 stars
197
3 stars
99
2 stars
57
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude or unhelpful staff interactions, particularly at check-in.

Room Condition

Numerous reviews highlighted outdated and poorly maintained rooms, with issues like broken appliances and cleanliness concerns.

Renovation Issues

The hotel is undergoing renovations, leading to noise and disruption, which disappointed many guests.

Amenities

Guests noted a lack of basic amenities, such as working TVs, sufficient towels, and reliable Wi-Fi.

Value for Money

Several customers felt the prices were too high given the quality of the accommodations and services provided.
  • CO
    Colleen O'Donnell
    Nov 2, 2025
    4.0
    Could hear people just walking around in their rooms above. Continental breakfast was not included and didn't look it was worth $10. Pool was was nice but small. Bed was comfortable but pull out bed was super rough.
  • JC
    Jeanne Corral
    Oct 26, 2025
    2.0
    Under construction. Prices should be cheaper The shampoo is a pump bottle which didn’t work nor did the soap. The conditioner in the shower was good. And Someone played their music loud all night long. And no free breakfast
  • LL
    Lori
    Sep 26, 2025
    1.0
    Rude employee when we walked in snapped rooms weren’t ready and we were only inquiring if by chance they were. Came back at check in and room still not ready
  • MM
    MartinU
    Sep 19, 2025
    2.0
    I have to say, they cheaped out on most things, starting with the lighting. No lamp on the desk, desk is in a corner of the entrance so very little light from above gets to it. No light by one side of the bed. A reading light that is more a night light. Sockets dont work either. Only on one side. Iron did not work. Wrinkly clothes for work I guess. Had to go to reception at 5.am for coffee and sugar. No garbage cans in room. Pillows were like sponges. I needed all 4. No clock. Bathroom lights were again dim. Toilet built for a 6 year old and no toilet roll holder. Water $3.00 As my teacher used to say. " Must do better!" Room 203
  • BA
    Bryan Allen
    Sep 11, 2025
    4.0
    Good price. Rooms are ok. TV didn't work in my room.

Frequently Asked Questions About Hilton Garden Inn Columbia

What are the check-in and check-out times at Hilton Garden Inn Columbia?

Check-in is at 3:00 PM and check-out is at 12:00 PM at Hilton Garden Inn Columbia.

Does Hilton Garden Inn Columbia offer free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas and there are public internet terminals.