Business Details
About
HotelHilton
At Hilton Garden Inn Columbia hospitality means you will have everything right where you need it for your next meeting or event. Getting here is a breeze whether your guests drive or fly - we are close to Baltimore Washington Airport and two other major airports - just a few miles from two major interstates.
But the real event happens once your guests arrive. With 98 guest rooms and 1200 square feet of event space - our hotel is the ideal blank canvas for every last detail of your dream event. Be it the party of a lifetime or a meeting of the minds. Request pricing today to get started.
Location
Hilton Garden Inn Columbia
8241 Snowden River Parkway, Columbia, MD
21045, United States
Hours
Reviews
3.7
707 reviews
5 stars
265
4 stars
198
3 stars
99
2 stars
58
1 star
87
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer service experiences were mixed, with some praising friendly staff while others reported rude and unhelpful interactions.
Room Condition
Many guests noted that rooms were outdated, with issues such as dirty carpets, broken appliances, and general maintenance problems.
Renovation Issues
The hotel is undergoing renovations, leading to noise and disruption, which disappointed several guests.
Amenities
Guests expressed dissatisfaction with the lack of included breakfast and issues with amenities like the pool and gym.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty rooms and bathrooms, which detracted from the overall experience.
- KFKevin Frohlich4 days ago2.0Stepped in back before the New Year and the Lobby was completely Trashed then they were doing tile work by the Elevator the entire time I stayed and Most Importantly; Kicked Me Out Day After My Birthday! Your Elevator needs service too and you know that.
- MCMichael CoueyJan 4, 20265.0Beverly at the front desk was very professional and warm. The checkin was easy, and the room was clean and tidy.
- MOMoayed ObeidDec 28, 20251.0Im a gold hilton member , Ive been in many locations and can say easily this is the worst. Bad customer service, pool under maintenance since forever.
- COColleen O'DonnellNov 2, 20254.0Could hear people just walking around in their rooms above. Continental breakfast was not included and didn't look it was worth $10. Pool was was nice but small. Bed was comfortable but pull out bed was super rough.
- JCJeanne CorralOct 26, 20252.0Under construction. Prices should be cheaper The shampoo is a pump bottle which didn’t work nor did the soap. The conditioner in the shower was good. And Someone played their music loud all night long. And no free breakfast
Frequently Asked Questions About Hilton Garden Inn Columbia
What are the check-in and check-out times at Hilton Garden Inn Columbia?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Hilton Garden Inn Columbia.
Does Hilton Garden Inn Columbia offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at Hilton Garden Inn Columbia?
Yes, both cats and dogs are welcome at Hilton Garden Inn Columbia.
Is parking available at the hotel and is there a fee?
Self-parking is available for free at Hilton Garden Inn Columbia.
Does Hilton Garden Inn Columbia have any dining options on-site?
Yes, the hotel features one restaurant and a bar, and room service is also available.
Are the hotel's facilities accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking and elevators.
What fitness and leisure amenities are available at the hotel?
Hilton Garden Inn Columbia offers a free fitness center, two indoor pools, and a hot tub.
Can guests store their baggage at Hilton Garden Inn Columbia?
Yes, baggage storage is offered for guests at this hotel.
Are there any convenience stores near Hilton Garden Inn Columbia for quick shopping needs?
Yes, nearby convenience stores include Circle K and 7-Eleven, which guests can visit for snacks, drinks, or essentials.
How can guests access the hotel if flying into the area?
The hotel is close to Baltimore Washington Airport and two other major airports, making arrivals straightforward. While no airport shuttle or transfer is provided, being near these airports facilitates convenient taxi or rideshare options.
Are there any ATMs near Hilton Garden Inn Columbia for convenient cash withdrawals?
Yes, a CoinFlip Bitcoin ATM is located nearby for convenient cash and crypto transactions.
What kind of event spaces does Hilton Garden Inn Columbia offer for meetings or celebrations?
The hotel features 1,200 square feet of event space and three meeting rooms, making it ideal for meetings, weddings, or other events.
Are there any legal or financial services near the hotel that guests might find useful?
Nearby legal and financial services include Capital Family & Divorce Law Group, Law Offices of Rick Todd, Fiduciary1st financial advising, and Nationwide Mutual Insurance Company, helpful for guests needing professional assistance.
What eco-friendly programs or certifications does Hilton Garden Inn Columbia have?
This hotel holds ISO14001 and ISO50001 certifications, follows Hilton LightStay sustainability initiatives, uses compostable food containers and cutlery, bans single-use plastic straws, implements recycling and energy conservation programs, and has a towel and linen reuse program.