Business Details
About
Hotel
Our pet-friendly hotel is one block from the Bethesda Metro Station, which takes you to downtown Washington, DC. Walter Reed National Military Medical Center, National Institutes of Health-NIH, Bethesda Theater, and various shops and restaurants are within two miles. Georgetown University is also easily accessible. DCA Airport is 10 miles away. Enjoy free WiFi and daily breakfast for a fee, making us a top choice among hotels in Bethesda, MD.
Location
Hilton Garden Inn Bethesda Downtown
7301 Waverly Street, Bethesda, MD
20814, United States
Hours
Reviews
3.9
978 reviews
5 stars
419
4 stars
288
3 stars
122
2 stars
52
1 star
97
What are people saying?
AI-generated from recent customer reviews
Staff Issues
Numerous reviews highlighted rude and unhelpful front desk staff, with specific mentions of a receptionist named Sarah who was particularly criticized for her attitude.
Cleanliness Concerns
Guests reported issues with cleanliness, including dirty rooms, stained towels, and unclean common areas.
Parking Charges
Many customers expressed frustration over high parking fees and lack of transparency regarding parking costs.
Renovation Discontent
The hotel was undergoing renovations, which were not communicated to guests prior to booking, leading to dissatisfaction with the overall experience.
Service Inconsistencies
There were complaints about inconsistent service, including lack of housekeeping and issues with room amenities not being replenished.
- JJJackson1 day ago2.0Undeniably dark. Only one bedside lamp in the room, impossible to read or see inside the room. Out of 3 elevators, only one works, resulting in long waits.
- KMKimberly MilburnOct 31, 20251.0The hotel failed to make and honor my reservation and then were fully booked. They did not call me, and they didn’t offer to assist me in getting placed in another hotel nearby. No apology or care. I was left scrambling to find another hotel at nighttime.
- JLJessica LipiecOct 16, 20254.0Downtown Bethesda hotel. Rooms were a little dated, but clean , large, and very quiet. Blind came all the way down and covered the whole window blocking the streetlights. Charge for parking which, for the price of the room, should be included. Front desk staff was friendly and helpful.
- JTJeff TeeOct 13, 20251.0Don’t ever book the room . They do not pay me back my deposit and says that I ordered a beer & dinner to my room. Which I had never done that! Scammer
- MBMichael BeckerOct 13, 20255.0I booked a block of rooms for my wedding guests at this location, and had a fantastic experience working with Angie, Lisa, and Trek. Team was helpful and attentive, ensuring that we knew what options were available and always communicating promptly [which helped with our stress levels]. We also booked one of the conference rooms for board games after the ceremony, and guests were pleased to have a clean and relaxing place with good snacks.
Frequently Asked Questions About Hilton Garden Inn Bethesda Downtown
What are the check-in and check-out times at Hilton Garden Inn Bethesda Downtown?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Hilton Garden Inn Bethesda Downtown a pet-friendly hotel?
Yes, the hotel welcomes both cats and dogs as pets.
Does Hilton Garden Inn Bethesda Downtown offer free WiFi to guests?
Yes, free WiFi is available in public areas for all guests.
Are there dining options available at Hilton Garden Inn Bethesda Downtown?
Yes, the hotel has two restaurants and offers room service. Breakfast is available for a fee, and vegan and vegetarian meals are offered.
Is parking available at Hilton Garden Inn Bethesda Downtown?
Yes, self-parking is available for guests.
What accessibility features does Hilton Garden Inn Bethesda Downtown offer?
The hotel provides accessible parking, accessibility for mobility, and elevators including accessible elevators.
Does Hilton Garden Inn Bethesda Downtown have a fitness center?
Yes, a fitness center is available to guests at no additional cost.
Which public transportation option is closest to Hilton Garden Inn Bethesda Downtown?
The Bethesda Metro Station is just one block away, providing access to downtown Washington, DC and surrounding areas.
What notable nearby places can guests visit around Hilton Garden Inn Bethesda Downtown?
Guests can easily visit Walter Reed National Military Medical Center, National Institutes of Health (NIH), Bethesda Theater, various shops and restaurants, as well as Georgetown University.
Are there any nearby facilities beneficial for business travelers staying at Hilton Garden Inn Bethesda Downtown?
Yes, nearby business-related places include T-Mobile Corporate Office, Edward Jones Financial Advisor, and several professional services and financial firms close to the hotel.