Business Details
About
Hotel
Settle in for a relaxing stay in our new Hilton Garden Inn Annapolis Downtown hotel. You’ll enjoy the comforts of home in our convenient downtown location just steps from the Maryland government offices and less than a mile from the Naval Academy and Navy -Marine Corps Memorial Stadium. With two major airports, Ronald Reagan and Baltimore-Washington, within 35 miles of our Annapolis hotel, your options for accessing the city are unlimited. Once you've arrived, explore the city’s charm with a stroll to waterfront dinning, shopping and explore the Arts and Theatre Districts.
Enjoy breakfast and dinner at our onsite restaurant, Kitchen on West Street. The Craft Cocktail & Martini Bar is the perfect complement to a savory evening meal. Stay connected with free WiFi in every guest room and the 24-hour business center. With our state of the art 24-hour fitness center, it’s easy for you to stay fit. Host your Annapolis event with us in our 1,650 sq. ft. of versatile meeting and event space.
Location
Hilton Garden Inn Annapolis Downtown
174 West Street, Annapolis, MD
21401, United States
Hours
Reviews
4.1
586 reviews
5 stars
327
4 stars
128
3 stars
57
2 stars
31
1 star
43
What are people saying?
AI-generated from recent customer reviews
Location
Guests consistently praised the hotel's convenient location near downtown Annapolis, restaurants, and attractions.
Staff Service
Customer service received mixed reviews; while some staff were described as friendly and helpful, others were noted for being unprofessional and unresponsive.
Room Quality
Rooms were often criticized for being outdated, poorly maintained, and lacking basic amenities, with reports of cleanliness issues and maintenance problems.
Parking Issues
Parking was frequently mentioned as a significant drawback, with high fees and limited availability causing frustration among guests.
Dining Experience
The on-site restaurant received negative feedback for slow service and high prices, with some guests recommending dining elsewhere.
- RWRussell Weinstein2 days ago5.0Great place to stay while attending a Navy football game.
- JJJayson Jimenez6 days ago5.0Had a great time during my stay. Would recommend to anyone needing a place to stay in the downtown area. Customer service was great as well as the onsite bar. I will be staying here again.
- RGRuedella GallonNov 16, 20255.0All the staff at the Hilton Garden Inn Annapolis MD. made our visit very comfortable.
- TDTom DuffyNov 3, 20255.0Great location
- PRPat RuizOct 29, 20251.0Woke Up with Bedbug, Terrible management. Real review with photos. Disappointed and Concerned After Our StayI stayed at Hilton Garden Inn Annapolis with my family (two adults, two kids) in a room with two double beds. On the morning of our departure, I woke up with clear bedbug bites. I didn’t make a scene at the front desk — it was busy — but I told them directly: “The room needs to be checked. I’ll follow up later.” I did exactly that. The manager replied two days later saying they would investigate thoroughly and get back to me. I never heard another word. This is unacceptable. Bedbugs are a serious issue, and guests deserve a prompt and transparent response. I’ve reported the incident to the Maryland Health Department. I’m leaving this review so others are aware. I expected better from Hilton.
Frequently Asked Questions About Hilton Garden Inn Annapolis Downtown
What are the check-in and check-out times at Hilton Garden Inn Annapolis Downtown?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Annapolis Downtown.
Does the hotel provide free WiFi to guests?
Yes, Hilton Garden Inn Annapolis Downtown offers free WiFi in every guest room and public areas.
Are pets allowed at Hilton Garden Inn Annapolis Downtown?
Yes, Hilton Garden Inn Annapolis Downtown welcomes both cats and dogs as pets.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible to accommodate guests with mobility needs.
What dining options are available at Hilton Garden Inn Annapolis Downtown?
The hotel features two restaurants including Kitchen on West Street with breakfast and dinner, as well as a Craft Cocktail & Martini Bar.
Is there parking available for guests at the hotel?
Yes, the hotel provides self-parking as well as valet parking services for guests.
Can guests use fitness facilities during their stay?
Yes, guests have access to a free, state-of-the-art 24-hour fitness center at the hotel.
Are there any nearby attractions or points of interest close to the hotel?
Yes, nearby attractions include the Maryland government offices, Naval Academy, Navy -Marine Corps Memorial Stadium, and the Arts and Theatre Districts, all within walking distance.
How can guests visit local restaurants or bars near the hotel?
Guests can easily enjoy nearby dining like Kitchen on West St. and The John Barry Restaurant & Bar, both within close walking distance from the hotel, ideal for breakfast, dinner, or cocktails.
What nearby services can guests find for real estate or professional needs?
Guests looking for real estate or professional services can find many options nearby, including Kristi K and Company, The Minor Group, and several RE/MAX agents and agencies close to the hotel.