Business Details
About
Hotel
The Hilton Garden Inn Annapolis has an ideal location, just 4 miles from the United States Naval Academy, offering newly-renovated rooms that make it one of the top hotels in Annapolis, MD. Situated just off US-50/US-301, our hotel provides easy access to the area’s top destinations including the Historic District, Washington National Airport, and the Baltimore/Washington International Airport, while being just 10 minutes from downtown Annapolis. Guests will be greeted with a warm welcome to this TripAdvisor Certificate of Excellence Award-winning hotel's spacious lobby highlighted by the Garden Grille & Bar serving cooked-to-order breakfast, a delicious dinner menu, and signature cocktails. Each new hotel room features free WiFi, flat-screen TVs, and in-room mini-fridges & microwaves, and guests are sure to get a great night’s sleep on Hilton’s plush bedding. The 24-hour fitness center is filled with cardio equipment and free-weights to help maintain your workout routine on the road, and you can take a refreshing swim in the outdoor pool after a long day on the road. With 1,450 sq. ft. of flexible event space, this hotel is an excellent venue for hosting business meetings and receptions for up to 80 guests. Select the Hilton Garden Inn Annapolis for your next business trip or weekend getaway, and enjoy the perfect combination of amenities, a prime location, and the award-winning service that makes this one of the best hotels in Annapolis, MD.
Location
Hilton Garden Inn Annapolis
305 Harry S. Truman Parkway, Annapolis, MD
21401, United States
Hours
Reviews
3.9
765 reviews
5 stars
334
4 stars
205
3 stars
99
2 stars
45
1 star
82
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude and unaccommodating.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, unkempt bathrooms, and issues with housekeeping services.
Room Quality
Guests reported outdated and poorly maintained rooms, with complaints about uncomfortable beds and inadequate amenities.
Breakfast and Dining
The breakfast offerings were criticized for being overpriced and lacking quality, with many guests expressing disappointment over the absence of complimentary breakfast.
Check-In Experience
Several customers experienced delays and issues during check-in, including being given the wrong room type and long wait times.
- CSChristopher Sutton3 days ago1.0I had to give this place 1 star. I was bit by a tick here and also had larvae on our lampshade. Fortunately, I went to Patient First immediately and received two antibiotics to prevent infection and lyme disease. The most they were willing to do was give a free breakfast or a room change. I had my wife and two year old in the room with me and they could’ve been bit as well. Mind you, I have to get tested for lyme disease in the next 6-8 weeks. That’s just not good enough. I won’t be back.
- MBMartin BellancoNov 12, 20254.0Good place to stay
- RWROBERT WEILANDNov 6, 20255.0Typical Hilton That’s why I go there
- JKJames KelloggOct 9, 20254.0Overall this hotel was good, Derek was excellent help and very friendly, the room was one of the best handicap accessible rooms I've ever seen. The only reason I gave 4 stars instead of 5 is because the food that I ordered was dry, wasn't cooked with love and had minimal seasoning.
- SRShannon ROct 8, 20251.0This place is AWFUL - run! The rooms are -outdated , hot (AC doesn’t work, & it smells ), the rooms are old and dated. Friday morning after breakfast our daughter SLIPPED and fell because a housekeeper mopped the floor , and neglected to place a sign. Thank goodness the slip and fall was not the 2 elderly Navy Veterans sitting right next to us . Extremely negligible practices. The breakfast is just fair. Finally , our last night greeted us from 9:00 PM-12:00 PM, with booming bass music from the club down the street. For a $1900 hotel stay , their ‘sorry’s’ are worthless. A refund would have been more appropriate. Seriously- Run away and stay elsewhere. This place is a true dive.
Frequently Asked Questions About Hilton Garden Inn Annapolis
What are the check-in and check-out times at Hilton Garden Inn Annapolis?
Check-in begins at 3:00 PM and check-out is at 12:00 PM at Hilton Garden Inn Annapolis.
Is the Hilton Garden Inn Annapolis pet-friendly?
Yes, Hilton Garden Inn Annapolis welcomes both cats and dogs, making it a pet-friendly hotel.
Does Hilton Garden Inn Annapolis offer free Wi-Fi to guests?
Yes, the hotel provides free Wi-Fi in public areas and offers public internet terminals for guests.
Are there accessible parking and elevator options at the hotel?
Yes, accessible parking and an accessible elevator are available at Hilton Garden Inn Annapolis to assist guests with mobility needs.
Does the hotel have any fitness or recreational facilities?
Hilton Garden Inn Annapolis features a free 24-hour fitness center equipped with cardio machines and free weights, and also has an outdoor pool with a lifeguard on duty.
What dining options are available at the Hilton Garden Inn Annapolis?
The hotel has a restaurant called the Garden Grille & Bar serving cooked-to-order breakfast, dinner menus, signature cocktails, and evening room service.
What housekeeping and sanitation measures are in place at the hotel?
Daily housekeeping is available, and employees are trained in cleaning procedures and hand washing. The hotel uses commercial-grade disinfectants and practices food safety protocols.
What nearby dining options can guests visit when staying at Hilton Garden Inn Annapolis?
Guests can visit nearby restaurants such as Memos Bar and Grill, InGrano Bistro & Bakery, Katana Sushi, and Royal Karma for a variety of dining experiences.
Are there any nearby fitness or recreational venues close to the hotel?
Yes, nearby fitness options include My Gym, Annapolis Fitness Kickboxing Challenge, and iLoveKickboxing - Annapolis for guests interested in gym and martial arts activities.
What convenience stores or gas stations are near Hilton Garden Inn Annapolis?
Nearby convenience options include Dash In and Sno Cone Zone in Shell, while gas stations with car wash services such as Shell and Splash In are also close by for guest convenience.