Business Details
About
HotelHilton
The Hilton Garden Inn Aberdeen hotel in Maryland is conveniently located off the I-95 corridor, at Exit 85, and is the closest hotel to Aberdeen Proving Ground. It is only minutes away from the Army Research Laboratories in both Aberdeen and Edgewood, Maryland. Nearby is the Heat Center and Battelle Eastern Science and Technology. Positioned just half an hour north of Baltimore, our hotel is close to both Baltimore/Washington International Airport (BWI) and Philadelphia International Airport (PHL). Spacious hotel guestrooms and suites boast a long list of guest amenities, generous work surface and complimentary high-speed internet access.
Location
Hours
Reviews
4.1
567 reviews
5 stars
288
4 stars
161
3 stars
48
2 stars
25
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer experiences with staff were mixed; some praised individuals like Tom for exceptional service, while others reported rudeness and unhelpfulness from front desk staff.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including unclean rooms, dirty pools, and unsanitary conditions.
Room Quality
While some guests found the rooms comfortable and well-maintained, others reported issues such as outdated decor, broken amenities, and poor maintenance.
Breakfast Complaints
Several customers expressed dissatisfaction with the breakfast options, citing high prices and lack of inclusivity in room rates.
Parking and Accessibility
Guests reported confusion regarding parking access and issues with room assignments, leading to frustration during check-in.
- QRQueen Rose4 days ago1.0The property is beautiful, but I had a terrible experience with their front desk lady, Penny and an older gentleman. I hate to rate the property negatively due to a few bad apples but this is hospitality. The treatment of anyone who walks through the door is essential.
- TMTrish MarshallNov 10, 20251.0The hotel was fine minus the howling dog next door at 6 am. The front desk person Julia was extremely rude, unhelpful and unprofessional. She literally refused to give me her name.
- VSvirginia sellanesNov 5, 20251.0I stayed here during the last two weeks of October and had a terrible experience. The cleanliness was absolutely unacceptable. I got bed bug bites, and I’m still dealing with the itch and discomfort. There was cereal on the floor next to my bed for the entire stay, it was never cleaned. One day, housekeeping left behind a half-drunk water bottle and didn’t even replace the towels. The service and hygiene were awful. I will not be staying here again.
- MWMichael WelchNov 3, 20255.0Stayed here this past weekend for my friends wedding celebration. The rooms were great and Tom, the operations manager, was fantastic and really went above and beyond to ensure we had the best possible time during our stay. Absolutely would return!
- SWS WOct 8, 20252.0The only entrance to the parking lot was blocked by cones and ribbons - making it very confusing - we tried to find a different entrance and then figured out that we were supposed to squeeze our car between the curb and the cones - and then they had a large portion of the lot sealed off making it difficult to find a parking space. The sealed portions were clearly dry - I complained to the front desk who indicated nothing could be done. Then when we tried to check out early the next day no one was there at the front desk! The app did not let me check out either and I had to call the front desk when they were there later in the day. The room was fine but I will try to stay elsewhere next time.
Frequently Asked Questions About Hilton Garden Inn Aberdeen
What are the check-in and check-out times at Hilton Garden Inn Aberdeen?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does Hilton Garden Inn Aberdeen provide free parking for guests?
Yes, self-parking is available for free at the hotel.
Is Hilton Garden Inn Aberdeen pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there any accessibility features at the hotel?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas with public internet terminals as well.
What amenities are available for fitness and relaxation?
The hotel has a free fitness center, an indoor pool, and a hot tub for guests to enjoy.
Can guests enjoy meals at the hotel?
Yes, breakfast is available, there is one restaurant on-site, room service is offered, and vegan and vegetarian meals are available.
What nearby places can guests visit for shopping and pet needs?
Guests can visit Tractor Supply Co. for outdoor gear and pet supplies, and PetVet Vaccination Clinic nearby for pet services.
Are there convenient food options around the hotel?
Nearby food options include Smoothie King, Little Caesars, Papa John's Pizza, and Burger King for a variety of tastes.
What nearby services are helpful for travelers staying at Hilton Garden Inn Aberdeen?
Nearby services include 7-Eleven convenience store, Western Union money transfer, Car Locksmith Aberdeen, and Rite Aid pharmacy for travel convenience.