Homewood Suites by Hilton Worcester

4.5
702 reviews

About

Extended Stay Hotel
Welcome to the Homewood Suites by Hilton Worcester. This modern all-suite hotel offers the perfect home away from home-ideal for short trips or extended stays in Worcester MA. Our hotel is ideally located in the heart of Worcester/within walking distance of the DCU Center and Union Station. We are also within walking distance of the famed Shrewsbury Street and Restaurant Row-Worcester's eclectic thoroughfare boasting more than 40 eateries/bars and more. Explore Worcester Art Museum or catch a show at Hanover Theatre. You will feel at home from the moment you arrive. Wake up each morning to a free full hot breakfast and enjoy our complimentary evening social on Wednesdays.* Our spacious studio and one-bedroom suites feature all the comforts of home including two HDTV's/complimentary WiFi and fully equipped kitchen. Connecting rooms are also available. Maintain your exercise routine in the fitness center or simply relax with a dip in the indoor pool. Our friendly hotel also features an outdoor area- ideal for those warm summer evenings. If you are planning an event- we offer flexible meeting space which can cater to events with up to 50 guests. *Subject to state and local laws. Must be of legal drinking age.

Location

Homewood Suites by Hilton Worcester
1 Washington Square, Worcester, MA
01604, United States

Hours

Reviews

4.5
702 reviews
5 stars
493
4 stars
140
3 stars
27
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the hotel and rooms, although some reported issues with housekeeping not being consistent.

Staff Service

The staff received mixed reviews; while many guests highlighted friendly and helpful service, others reported rude interactions and poor customer service.

Breakfast Quality

The breakfast was generally well-received, though some guests found it lacking variety and freshness on certain days.

Room Comfort

Rooms were noted for being spacious and comfortable, but some guests experienced issues with noise from the highway.

Housekeeping Issues

Multiple reviews mentioned problems with housekeeping, including rooms not being cleaned regularly and requests for additional supplies not being fulfilled.
  • DB
    DR B
    Nov 9, 2025
    5.0
    Great location opposite historic Worcester Train station. The Worcester train station, known as Union Station, is a historic landmark that is listed on the U.S. National Register of Historic Places. Built in 1911 and designed in the Beaux Arts style by architects Watson and Huckel, the station is a significant piece of the city's history and a beautiful example of Beaux Arts architecture. Also located near by several famous universities including Worcester Polytechnic Institute, Clark University, Worcester State University, Assumption University, and College of the Holy Cross. You also have Quinsigamond Community College nearby, as well as specialized schools like the Massachusetts College of Pharmacy and Health Sciences and the UMass Chan Medical School.
  • SL
    Shanna-Lee Lussier
    Nov 5, 2025
    5.0
    Visited for a few days. Great size room, that shower was awesome. The breakfast was complimentary, not great but edible.
  • LH
    L H
    Nov 5, 2025
    1.0
    Edited to add: They did reimburse me for the night after I left this review. That is very appreciated, but they still need to figure out the cleaning situation. _____________________ Bloody bedding and dried vomit in the bathroom. The most disgusting hotel room I’ve ever been in. Knew it would be a late arrival so requested a digital key and picked out a room in the app when making the reservation. Got there around 1:30am and never received the digital key, so instead of being able to go right to the room had to go to the desk and do the whole check in process. The room I selected was not actually available because IT WAS NOT CLEAN. Why was it even an option then?!? Got reassigned to a room I didn’t want and went up for the night. Turned on the lamps by bed and immediately saw a big dark stain showing through the sheets right by the pillows. Pulled the sheets back to see what was going on and was greeted with large blood stains where my head would have been. Checked the rest of the bed and found various stains including one with texture - don’t even want to know what it was. Bathroom had dried vomit splatters inside of the vanity cabinet next to the toilet. Went back down and had to get a new room. It was after 3am by the time I got any sleep and had to be back up early. 4 hours of sleep, bloody sheets, and vomit for $150 and they had the nerve to give me 10,000 bonus points to try and make up for it. I don’t know they I will ever stay at another Hilton. Avoid this place!!
  • JA
    Jay Phoenix Singh (Publication Academy)
    Oct 25, 2025
    1.0
    BEG BUGS CONFIRMED - My room is confirmed to have had bed bugs. Bites all over my body and they denied it at first until I got this official email from their manager which confirmed that my room had bed bugs!!! DISGUSTING - AVOID THIS HOTEL AT ALL COSTS
  • ZO
    Zack O
    Oct 19, 2025
    4.0
    Let’s get one thing straight — this is a 3-star hotel, not the Ritz, so keep your tiara in your suitcase. The location’s great, right by DCU, and you get free parking (which in this economy is basically a love letter). Free breakfast too — though you might have to fight for your muffin like it’s Black Friday. The staff? Friendly enough to make you smile, unless it’s breakfast rush hour (9–10 a.m.) when both guests and kitchen crew enter what I can only describe as The Hunger Games: Waffle Edition. One minute you’re asking for coffee, the next you’re questioning your life choices while a guy in pajamas elbows you for the last sausage link. Still, it’s perfect for a short stay — one or two nights before you escape to somewhere quieter, like Times Square.

Frequently Asked Questions About Homewood Suites by Hilton Worcester

What are the check-in and check-out times at Homewood Suites by Hilton Worcester?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does the hotel offer free breakfast?

Yes, a full hot breakfast is available for free.