Homewood Suites by Hilton Worcester

Reviews

• AS

  Alexis Silva

  Jan 4, 2026
  5.0
  Fantastic experience! Room was clean and spacious. Every employee was very nice and the front desk attendant gave us a great recommendation for a late night pizza spot that delivered. Great location for a short Uber ride to DCU and convenient parking lot. We had previously stayed at the Hilton Garden Inn down the road and had a poor experience and were pleasantly surprised by Homewood. Hilton is our preferred hotel brand so I am happy we now have a spot in Worcester that we look forward to returning to.
• JD

  J D

  Jan 3, 2026
  5.0
  I've been here 3 weeks, it's been an adventure that is for sure. This is the first hotel I've ever stayed in. I am here while my apartment is being worked on. I left a positive review initially, but then changed it. I had a couple of negative experiences but have learned that it really was at no fault of the hotel. I had been here 16 days, things were excellent until a guest from hell was put over me. The hotel did their part, but the guest continued to be thoughtless and obnoxious. I was miserable and exhausted from lack of sleep when I left an unkind review. They did end up moving me at my request, and things got better. I've learned that the staff has to have amazing people skills to deal with what they do, including dealing with people like me. The rooms are clean. The breakfast included is very good. The staff is very attentive and are available in person, over the phone or in chat on the app. I have high sensitivity and allergies. The staff stopped using the powder products in the hall for me after I suffered a migraine. That was so appreciated. The views that I've had are really nice, the neighborhood is close to public transportation and doesnt feel unsafe to me. At night especially, like everywhere you just use your common sense if you're going out. I have the dnd sign up always, remove it and call when I want housekeeping in. I leave them a note with what I want and no want done and a $10, she did an awesome job. None of my personal things were touched. Jacob, Shay (Shea?) and Thea are the friendliest staff that I've dealt with. I'm sure the others are nice too but these are the 3 I usually encounter when I need something. My room is huge and for the price, even full price, I think it's worth it. Thank you for everything.
• MS

  Michael Shea

  Dec 30, 2025
  1.0
  I had no HOT WATER for my shower. Room was OK not great. The worst part was i complained about the shower and they took $50 off. Then I called and complained to HILTON and after they reviewed the case they decided that $50 was agreed upon and they would not refund my money. Find somewhere else to stay other than HILTON.
• PN

  Paul Nakazawa

  Dec 27, 2025
  5.0
  Excellent hotel for families traveling with younger children as well as a wide range of other visitors to Worcester. The suites are new and equipped with kitchenettes (including large fridge w/freezer, dishwasher, etc.) Nicely designed rooms with sleeping and eating areas separated; two flat screens; comfortable bed and pull out sleeper sofa. Ground floor reception, breakfast area, business center, ATM, laundry room, swimming pool. Affordable price point and hard to imagine one could get a better deal than this anywhere else in the area. Surface parking lot is free. During declared snow emergencies optional free covered garage parking is available in the Worcester Commons Garage per city policy.
• LL

  Laur

  Nov 29, 2025
  5.0
  Beautiful, well maintained. The convenience of the check in process with digital key was phenomenal. Room was very clean, well kept, organized. Fit our needs for this visit. Complimentary breakfast was impeccable, I was very impressed. The appearance was so inviting as well. Everyone I showed pictures too thought it was someone's kitchen at home. Exactly the feel you want when you are away from home. The location is prime as well. Centrally located to everything but just enough out of the way to not be loud and crazy. We will def be staying here again. Appreciate all the staffs hardwork here.

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