Business Details
About
Hotel
Welcome to Hampton Inn & Suites Worcester. Whether you’re here for work or a weekend visit, you’ll find a great location and your favorite amenities at our downtown Worcester hotel. Walk to corporate offices, restaurants, colleges, shops and historic sites. Enjoy the view from five floors up – the hotel overlooks the Worcester Art Museum, DCU Center, and the Worcester Polytechnic Institute.
Each guest room has modern comforts like a flat-screen TV and coffeemaker, while some rooms feature a microwave and mini-refrigerator. Use free Wi-Fi to check email, and rest on the clean and fresh Hampton bed®. Choose a suite for more space, a wet bar, and a seating area with sofa sleeper. Accessible rooms are also available.
Join us each morning for Hampton's free hot breakfast, including fresh-baked waffles, eggs, bacon, oatmeal and fruit. Our Suite Shop has snacks, drinks and travel items, and there's always tea and hot coffee in the lobby. Feel like dinner out? Our staff is happy to suggest a place downtown. Unwind after work in the heated indoor saltwater pool, or work out in the free fitness center. Our Worcester, MA hotel also has a 651 sq. ft. meeting space for up to 50 guests, plus a free 24-hour business center.
Location
Hours
Reviews
4.3
581 reviews
5 stars
327
4 stars
170
3 stars
38
2 stars
17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several guests reported issues with cleanliness, including hair and dirt in bathrooms and unclean common areas.
Staff Performance
While many reviews praised the staff for being friendly and helpful, there were notable complaints about rude service and unprofessional behavior from certain employees.
Room Quality
Rooms were generally described as nice and comfortable, but some guests noted outdated decor and issues with bedding and pillows.
Breakfast Quality
The complimentary breakfast received mixed reviews; while some enjoyed it, others criticized the lack of gluten-free options and the quality of food.
Parking Issues
Guests frequently mentioned problems with parking availability and unexpected fees, leading to frustration.
- MWMelanie WallsNov 4, 20254.0The hotel is clean and well-maintained, with friendly and helpful staff. Breakfast was decent, though it would benefit from a wider variety of options. I was disappointed that the only egg choice was a Western-style omelette, which included peppers and onions—ingredients I can't have. The pool is currently closed, but guests are offered access to the neighboring hotel's pool, conveniently located right next door.
- LMLaurie MOct 19, 20253.0Rooms need to be brought into the 2000's. All of the individuals working there were very friendly and helpful.
- THTamas HeffterOct 13, 20254.0The room was spotless, comfortable, and very well maintained. Staff were friendly and helpful throughout. Breakfast was decent, though it used to be a bit better. It could use a small refresh. Still, a wonderful experience and I’d definitely stay again.
- NAN ASep 27, 20255.0I booked this hotel last minute for the weekend and I couldn't be more happy with the service I received in such a short notice. I had an event to attend in the downtown area of Worcester and this hotel was conveniently only 11 minutes away from it so truly it was a great option.
- MCMaria Del CarmenSep 25, 20255.0Everything about this place was great. I thoroughly enjoyed the complementary breakfast! Only thing that caught me off gaurd was having to pay an extra $15 to park my car after paying over $200 for a one day stay. Thats on me for not reading up on parking, other than that, great stay and staff was very kind!
Frequently Asked Questions About Hampton Inn & Suites Worcester
Is free breakfast offered at Hampton Inn & Suites Worcester?
Yes, free breakfast including buffet options such as waffles, eggs, bacon, oatmeal, and fruit is available each morning.
Does the hotel offer free Wi-Fi to guests?
Yes, Hampton Inn & Suites Worcester provides free Wi-Fi in public areas and public internet terminals.
Are pets allowed at Hampton Inn & Suites Worcester?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is there parking available for guests at Hampton Inn & Suites Worcester?
Yes, self-parking is available to guests.
What accessibility features does the hotel provide?
The hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.
Does the hotel have a fitness center and pool available?
Yes, the hotel has a free fitness center and an indoor saltwater pool available for guests.
Is there an airport shuttle service available at Hampton Inn & Suites Worcester?
Yes, a free airport shuttle service is available for guests.
What nearby educational institutions can guests visit or have easy access to from the hotel?
Guests can easily visit Worcester Polytechnic Institute (WPI) and its related campuses such as WPI Corporate and Professional Education, WPI Life Sciences and Bioengineering Center at Gateway Park, and WPI Department of Biology and Biotechnology, all located near the hotel.
Are there nearby medical facilities or pharmacies close to Hampton Inn & Suites Worcester?
Yes, nearby medical facilities include AiM Medical Robotics, Medical Resources Home Health, Worcester Nephrology, Wayne Glazier, MD, Saint Vincent Medical Group: Urology, Mass Lung and Allergy, and pharmacies like Family Pharmacy.
What nearby hotels or accommodations are close to Hampton Inn & Suites Worcester?
Courtyard By Marriott and Courtyard Worcester hotels are located nearby for additional lodging options.