Business Details
About
HotelHampton Inn
Welcome to Hampton Inn Westfield, a new hotel with a stylish design and fresh decor. Our hotel is conveniently located off I-90/Mass-Pike, just minutes away from Westfield State University, MGM Springfield Casino and Eastern States Exposition Center.
Location
Hours
Reviews
3.9
301 reviews
5 stars
140
4 stars
75
3 stars
33
2 stars
19
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Larry and Joshua for their exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty bathrooms, unclean rooms, and maintenance issues.
Breakfast Quality
The breakfast received mixed reviews; while some found it plentiful and enjoyable, others noted it was often cold or lacking in variety.
Room Condition
Guests reported that rooms were spacious but often dated, with issues such as poor lighting, malfunctioning amenities, and general wear and tear.
Location Convenience
The hotel is conveniently located near major highways and dining options, which was appreciated by many guests.
- DSdale de smetJan 4, 20265.0J ai adoré cet hôtel Belle chambre propre et moderne Un petit déjeuner à la hauteur avec tout un grand choix Une petite piscine et grande salle de sport..personnel très agréable.
- SFScootin' FoolDec 26, 20255.0We have stayed here over Christmas for the last two years. The staff have been super friendly, and have made both of our stays exceptional. The place is clean and the dog friendly nature of the establishment is wonderful. Because this high quality is what we’ve come to expect from Hampton Inn as a general rule, they are the only chain we will use. Pleased as punch.
- HTHector TorresDec 24, 20255.0Having an awesome experience this is my 2nd year staying at this location. Joshua the guy who checked us in was exceptional, courteous and attentive to any other needs. He definitely made me and my family want to come back. Thank you Joshua for the warm welcome and outstanding service.
- CDCris DiSantoDec 14, 20252.0Convient location. 1 ply toilet paper. Cold bathroom floors. Couldn't find the stairs, the sign by elevators said to take stairs in case of emergency...never new they accepted Hilton honors. Won't be back. Breakfast was plentiful but cold
- GXGeminy XDec 13, 20255.0Josh was such a delight at check in! Defently made me feel like I chose the right place to rest for the night. He was very informative on where things like the pool, cafe, and hours. Josh also had the added bonus of knowing the surrounding area well and had plenty of recommendations on where to go for dinner. My stay was great and the room was plenty big for a single traveler. Only issue was the pool did not feel heated at all though it says it is. Think the best part may have been the fresh cookie at check out.
Frequently Asked Questions About Hampton Inn Westfield
What types of parking are available at Hampton Inn Westfield?
The hotel offers free self-parking with accessible parking spots available.
Is Hampton Inn Westfield pet-friendly?
Yes, both cats and dogs are welcome at Hampton Inn Westfield.
Does Hampton Inn Westfield offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
What are the check-in and check-out times?
Check-in begins at 3:00 PM and check-out time is 11:00 AM.
Is breakfast included with the room at Hampton Inn Westfield?
Yes, a free buffet breakfast is available to guests.
Are there fitness amenities available at the hotel?
Yes, Hampton Inn Westfield has a free fitness center equipped with elliptical machines and treadmills.
What accessibility features does Hampton Inn Westfield offer?
The hotel is mobility accessible and includes accessible parking and an elevator.
Can I store my baggage at the hotel after check-out?
Yes, baggage storage service is available at the hotel.
How can I access Hampton Inn Westfield using nearby public transit or landmarks?
While there is no local shuttle, nearby places such as Holiday Inn Express & Suites Westfield can serve as landmarks, and guests might use local taxi or rideshare services to reach the hotel conveniently.
What nearby dining options are available close to Hampton Inn Westfield?
Nearby you can enjoy dining at Friendly's for ice cream and burgers, Starbucks for coffee and smoothies, Hot Table for Middle Eastern cuisine, and Wendy's for fast food burgers.
Are there any notable nearby attractions guests might visit?
Guests can visit the Eastern States Exposition Center and MGM Springfield Casino, both just minutes away from the hotel for entertainment and events.