Business Details
About
Hotel
Hilton Garden Inn Lenox Pittsfield offers you a great location and convenient amenities to help make your stay a memorable one. Our hotel features:
-Complimentary WiFi
-Restaurant and bar onsite serving breakfast, lunch, and dinner
-Microwave, Keurig coffee maker and refrigerator in Every Room
-Indoor heated pool and hot tub
-Fitness Center with equipment
-Flexible Meeting space for up to 75 people
-24-hour Pantry offering a variety of snacks and drinks
Location
Hilton Garden Inn Lenox Pittsfield
1032 South Street, Pittsfield, MA
01201, United States
Hours
Reviews
4.5
512 reviews
5 stars
334
4 stars
131
3 stars
28
2 stars
10
1 star
9
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally spacious, clean, and comfortable, but some guests reported issues with cleanliness and maintenance.
Water Pressure
Multiple reviews mentioned low water pressure in showers, which was a common complaint.
Restaurant Experience
Jae's restaurant received positive feedback for its food quality, though some found it expensive.
Staff Service
Staff were frequently praised for their friendliness and helpfulness, although there were some reports of poor management response.
COVID Policies
Guests expressed dissatisfaction with outdated COVID policies, particularly regarding room cleaning and service.
- JTJay TharpeNov 10, 20255.0Great place to stay in a beautiful setting!
- ADAlec DimmigNov 4, 20255.0Very nice hotel and friendly staff! We stayed here for 2 nights for a wedding and enjoyed the property. It was very clean and had everything we needed. The power went out one night of our stay due to poor weather, but the staff was very accommodating and can't thank them enough. Would definitely recommend!
- BBBrandon C (BC)Jul 5, 20254.0Low water pressure in rooms, besides that it is a great hotel
- LML. MossJul 5, 20255.0As always the Hilton Garden Inn doesn't disappoint. We stayed July 3rd thru July 5th. The rooms are comfortable and clean. Jae's restaurant is spectacular. The food fresh and well prepared We went to the JAMES TAYLOR concert so the prices reflected that. OK THOUGH IT WAS A GREAT SHORT GET AWAY FOR US!!!!!!☺️
- CGCheryl GreenJun 12, 20255.0Ate at the restaurant. Food was fresh.
Frequently Asked Questions About Hilton Garden Inn Lenox Pittsfield
What are the check-in and check-out times at Hilton Garden Inn Lenox Pittsfield?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Lenox Pittsfield offer free WiFi to guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and elevators, making it mobility accessible.
Are pets allowed at Hilton Garden Inn Lenox Pittsfield?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available at the hotel?
The hotel has two restaurants and a bar, serving breakfast, lunch, and dinner with room service also available.
Does the hotel provide any fitness facilities for guests?
Yes, there is a fitness center available for free and an indoor heated pool with a hot tub.
What sustainability practices does Hilton Garden Inn Lenox Pittsfield follow?
The hotel holds eco certifications including ISO14001 and ISO50001, uses eco-friendly toiletries, conserves energy with efficient systems, and has recycling and linen and towel reuse programs.
Are there any convenient places to shop or get food near the hotel?
Yes, nearby places include Guido's Fresh Marketplace (a grocery store), Pittsfield Rye Bakery, and the South Street Getty Mart convenience store, making it easy for guests to shop or grab a quick bite.
Where can guests enjoy local dining options near the Hilton Garden Inn Lenox Pittsfield?
Guests can try nearby restaurants such as Jae's (Korean and Asian cuisine), Café Rena (cafe), Zampano's, and Dakota Steak House for a variety of meal experiences.
Are there any convenient automotive services close to the hotel?
Yes, nearby automotive services include Golden Nozzle Car Wash, Jiffy Lube for oil changes, BP gas station, and Toyota Rental Car Division for car rentals.