Homewood Suites by Hilton Boston-Peabody

4.1
743 reviews

About

Extended Stay HotelHomewood Suites
The Homewood Suites by Hilton Boston-Peabody hotel is located just 15 miles north of Boston, MA in the heart of Boston's North Shore. This hotel is the closest Homewood Suites to Boston and is located within 5 miles of the area's largest industrial parks. This Peabody Homewood Suites hotel is conveniently located at the junction of Route 1 North and I-95, only 12 miles from Logan International Airport, 5 miles from Historic Salem, and 15 miles from Cape Ann. There are over 20 restaurants, a movie theater, two major malls, and shops within 5 miles of the hotel, and two restaurants are within walking distance. We offer one-bedroom suites with fully equipped kitchens and complimentary internet access, plus an indoor pool, fitness center and complimentary parking. Each morning, a complimentary full hot breakfast buffet is served. A complimentary evening social is offered Wednesdays from 5 to 7 pm, with light refreshments. There is also a coin-operated laundry, dry cleaning and Suite Convenience Store available on premises.

Location

Homewood Suites by Hilton Boston-Peabody
57 Newbury Street, Peabody, MA
01960, United States

Hours

Reviews

4.1
743 reviews
5 stars
404
4 stars
181
3 stars
68
2 stars
38
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty carpets, stained furniture, and unclean bathrooms.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported poor service and unhelpfulness, particularly during check-in and when addressing issues.

Room Conditions

Many guests noted that rooms were outdated, with worn furniture and maintenance issues, including broken appliances and plumbing problems.

Amenities and Services

The hotel offered a decent breakfast and spacious rooms, but many amenities, such as the pool, were reported as dirty or out of service.

Location

The hotel is conveniently located near major attractions, but access can be tricky due to surrounding traffic conditions.
  • CN
    Cecily Nieves
    Dec 27, 2025
    1.0
    We booked for adjoining rooms, only to be told at check in that they do not have adjoining rooms. Do not use the pool in winter. It’s freezing. Only 2/7 of my party could tolerate the temperature. We picked this based on the indoor pool and adjoining rooms. Breakfast was mediocre and always needing restocked. No sugar and no syrup. 5th floor had an horrendous pet feces smell. Our room was clean and staff were friendly. Pet friendly as well.
  • RG
    Roxanne Gelinas
    Dec 27, 2025
    2.0
    You shouldn't put people in the rooms on the 6th floor. The smell is awful in the hallway and also in the rooms. It's disappointing to have to change rooms, especially with a baby, and on top of that, there's no refund because of this problem. You should fix this problem as soon as possible. I put 5 stars for the rest because everything was fond except this.
  • GG
    Gina
    Dec 25, 2025
    4.0
    Conveniently located, this Homewood Suites is updated and the staff was very helpful. I didn't use many of the services because I arrived late and was only staying for one night, however the front desk clerk was amazing. I would give it a five-star, however, the rug in the room had clearly not been vacuumed. There were what looks like crushed goldfish in the carpet and the residue of something that had been eaten on the ottoman in the living room. The most of the room was clean, it was clear that the upholstered furniture and the rug we're not vacuum before I came. Because of my late arrival and early leaving the next day I didn't report the issue, but it was gross.
  • DB
    Dina Bartalini
    Dec 20, 2025
    3.0
    The room itself was very cute. We had a separate bedroom with 2 double beds. But room 402 is covered in pet hair. The rugs sofa and chair had pet hair all over them. The beds as well. We had to go out with hair on our clothes.
  • FF
    fcs
    Dec 8, 2025
    1.0
    My room was dirty and very worn. Stains everywhere. On the carpet, furniture, around the toilet. Gross! Needed to be vacuumed. Refused to sit on couch. Very poor housekeeping. Not cheap rates either.

Frequently Asked Questions About Homewood Suites by Hilton Boston-Peabody

What are the check-in and check-out times at Homewood Suites by Hilton Boston-Peabody?

Check-in is at 4:00 PM and check-out is at 12:00 PM.

Does the hotel offer free Wi-Fi to guests?

Yes, complimentary Wi-Fi is available in public areas, along with public internet terminals.