The Hampton Inn Boston-Norwood, MA hotel is situated on an 18-hole golf course and is seven miles from Gillette Stadium. Our hotel lobby is impressive, with its rich and soothing tones and high ceilings. We offer high quality rooms with granite bathroom counters.
For your convenience, the 100% smoke-free Hampton Inn Boston-Norwood, MA hotel offers a fitness center with state-of-the-art equipment. Relax in the sitting area with a plasma TV. Enjoy lunch or dinner in our on-site restaurant and lounge. Our 6-story Hampton Inn hotel has complimentary parking with plenty of room for buses.
Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, stained bedding, and unclean carpets.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and lack of professionalism.
Breakfast Quality
The breakfast offerings were often described as basic and repetitive, with some guests noting issues with food temperature and availability.
Maintenance Problems
Guests reported various maintenance issues, including plumbing problems, broken shower heads, and inadequate heating or cooling in rooms.
Location and Amenities
The hotel is well-located with easy access to restaurants and attractions, but many guests were disappointed by the lack of advertised amenities, such as a pool.
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Mark Monroe
6 days ago
5.0
Comfortable stay! The front desk Stanley was very accommodating. He even offered my wife and I cookies after our departure and greeted us on every entrance. I’LL BE BACK!!! Thanks Hampton
WB
Wendy B
Dec 30, 2025
5.0
Excellent hotel! Friendly staff and very comfortable beds and pillows!! Great price as well!
EA
Eric Ackerman
Dec 5, 2025
3.0
Perfectly acceptable hotel. Clearly been updated but some spots were not done well.
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kayce gibson
Dec 2, 2025
5.0
Very clean and accommodating. Friendly staff and close drive to everything🩷
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James Austin
Nov 29, 2025
4.0
My wife and I stayed for a few nights during the Thanksgiving holidays. Pulling off Route 1 into the parking lot is a little tricky, but otherwise, it was nice to have a hotel within driving distance of so many towns.
The front desk agent checked us in quickly after we had checked in on Hilton Honors, and we were able to get our room keys without any issue. She also gave us all of the relevant information about breakfast, fitness room hours, and other amenities. The business center was mostly a printer located in the corner of the lobby, but we never ended up using it. And the breakfast hot selections were small and usually rotated (eggs/omelets, sausage, potatoes), but we had no complaints here too.
Our 2-queen room was plenty spacious, and gave us all the room we needed. The TV worked well, and we only had to turn on the fridge dial after checking in. All lights in the room were working well too. There did appear to be one small mark on the wall from possibly an iron(?), and there were times where the room got too hot at night.
In the bathroom, the flange around the shower head had come off, and the shower head adjuster was loose, but otherwise worked perfectly.
Our one large concern was in the bedding. We were tired from a 10-hour drive, but we noticed there were stains on one of the fitted sheets, and on the comforter as well. Our hope was that housekeeping would come the following day to change them out - which didn't happen. Housekeeping did service our sheets on Wednesday, however when we looked closer, they did not change the fitted sheets. We only had one more night, so it didn't matter too much for the quality of our stay. I did end up telling the front desk when we checked out, and the agent seemed to take note of it.
There are some things that could use improvement, but overall, there weren't many things wrong with our stay - outside of the one bedding comment above.
Frequently Asked Questions About Hampton Inn Boston-Norwood
What are the check-in and check-out times at Hampton Inn Boston-Norwood?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hampton Inn Boston-Norwood?
Yes, both cats and dogs are allowed at the hotel.
Is parking available and free at the hotel?
Yes, free self-parking and complimentary parking are available for guests, including plenty of space for buses.
Does the hotel have accessible facilities for people with mobility challenges?
Yes, the hotel features accessible parking, accessible elevators, and is mobility accessible.
What dining options are available at Hampton Inn Boston-Norwood?
The hotel has one on-site restaurant and bar offering breakfast with buffet options and table service dinner.
Is there a fitness center available for guests?
Yes, there is a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there nearby restaurants guests can visit around Hampton Inn Boston-Norwood?
Yes, nearby restaurants include Emmets of Norwood, Kennedy's Public House, Joe & Maria's Italian restaurant, Mick Morgan's Irish pub, The Chateau Restaurant, Acapulcos Mexican Family Restaurant & Cantina, and Minerva Indian Cuisine.
Can guests visit nearby attractions such as golf courses near the hotel?
Yes, the hotel is situated on an 18-hole golf course and near Norwood Country Club & Driving Range, providing great golfing opportunities.
Are there local fitness and wellness facilities nearby that guests might use?
Yes, nearby facilities include iLoveKickboxing - Norwood, StretchLab, and several beauty and spa salons like Sala Lash Spa, Jazzy Nail Salon, and Salon Bella for wellness and fitness activities.