Business Details
About
Extended Stay Hotel
Located in Needham, MA, along the dynamic 128 Tech Corridor, our all-suite property offers an ideal setting for business and leisure travelers alike. Were surrounded by local companies and a short drive from several major colleges, social venues and public transportation into Boston. During your stay, enjoy free hot breakfast, WiFi, parking and our complimentary evening social on Wednesdays,. Take advantage of our heated indoor pool and fitness center. Our 1118 square feet of modern event space is perfect for corporate gatherings or small celebrations, complete with flexible layouts and AV capabilities.
Location
Homewood Suites by Hilton Needham Boston
200 First Avenue, Needham, MA
02494, United States
Hours
Reviews
4.3
598 reviews
5 stars
370
4 stars
138
3 stars
43
2 stars
15
1 star
32
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally clean, spacious, and well-equipped, but some guests noted issues with outdated decor and cleanliness in certain areas.
Customer Service
Service quality is inconsistent; while some staff members are friendly and helpful, others are reported as rude or unresponsive.
Breakfast Experience
Breakfast options are often described as mediocre, with complaints about cold food and limited variety.
Location
The hotel is conveniently located near Boston, but some guests find the surrounding area unappealing or isolated.
Amenities
Facilities like the gym and pool are generally well-maintained, but some guests noted issues with the pool being closed or limited operating hours.
- LVLuigi Valentini3 days ago4.0Homewood Suites in Needham, Massachusetts offers a consistently clean and quiet environment suited for business travelers and extended stays. Housekeeping staff maintain common areas and rooms to a high standard, and corridors remain free of noise during both evening and early morning hours. Rooms are spacious and organized in a way that supports longer visits, including functional kitchen areas, adequate desk space, and reliable Wi-Fi connections for remote work. Front-desk staff respond promptly to routine requests and check-in procedures move efficiently even during peak times. Parking is available on-site and access to nearby corporate offices and Route 128 supports commuter travel without unnecessary delays. Breakfast options carry a modest selection but remain well-stocked and maintained throughout service hours. Public areas such as the lobby and fitness room are clean and rarely overcrowded, which supports a comfortable stay without disruption. A wider food selection and evening service options would improve the overall experience for guests staying more than a few days, but the strengths in cleanliness, quiet rooms, and attentive staff place this property above comparable mid-tier hotels in the area. A rating of approximately 4.3 out of 5 feels appropriate.
- JRJon RogersNov 15, 20255.0This place was super nice and was recently updated. The lobby was nice and bar seating area was modern and well appointed. The rooms were very clean and well appointed with everything you could think of for one night or ten. Breakfast was the usual stuff but the people working were super nice and helpful. Highly recommended.
- APArjan PoudelNov 13, 20255.0Great place to stay. Amazing breakfast with tacos
- ADAmber DNov 4, 20251.0This is for the hotel administration process. I spent almost $1000 for a weekend for my children to spend a staycation weekend here. On the website *pool open* when I get there, I politely ask what time does the pool close they tell me. As I finish paying, I am *then* told the pool is closed. I ask, well if it was closed why wasn’t there any information to say it’s closed? Why did you wait to tell me after I paid? Then a particular gentleman came out and said “we have a basketball court, and there’s nothing we can do.” As a Black female, I absolutely took offense, and besides, I didn’t ask for a basketball court I asked about the pool. I ended up having to escalate the situation to Hilton Corporate, where they informed me I would be reimbursed by the hotel directly, since they refused to release my reservation. Well 3 days later, I am informed by Hilton that the hotel declined my refund “because the pool was temporarily closed.” The entire situation left a very poor impression on this hotel. All I wanted was transparency and a little respect and understanding from their bait and switch. I even requested to just move to a different hotel I just wanted to give the kids the experience that was owed to me. They refused to let my reservation go. I was so disappointed in how I was treated, especially since all I was looking for was understanding for paying for a service they clearly didn’t want the public to know was unavailable. I will not be returning, for the lying, bait and switch of the pool availability, then the smug service from the male supervisor made me feel like my kids and I were not welcome.
- JEJosh ElliottNov 4, 20255.0No issues or complaints. Room worked great for family with two kids.
Frequently Asked Questions About Homewood Suites by Hilton Needham Boston
What types of rooms are available at Homewood Suites by Hilton Needham Boston?
The hotel offers all-suite accommodations, featuring 134 guest rooms designed for comfort and convenience.
Is free WiFi available at the hotel?
Yes, free WiFi is available in public areas, including a public internet terminal.
Does Homewood Suites by Hilton Needham Boston provide parking facilities?
Yes, free self-parking is available for guests.
Are pets allowed at the hotel?
Yes, the hotel welcomes both cats and dogs.
What are the check-in and check-out times?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Is breakfast included during the stay?
Yes, a free hot buffet breakfast is available to guests.
Does the hotel have a fitness center and pool?
Yes, there is a free fitness center with equipment like treadmills and free weights, as well as one heated indoor pool.
Is Homewood Suites by Hilton Needham Boston accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators to accommodate mobility-impaired guests.
Are there any nearby financial advising services close to the hotel?
Yes, several financial advising firms such as Goodman Advisory Group, Wells Financial Partners, LLC, and Wellesley Private Advisors are located nearby, which can be convenient for business travelers.
What nearby medical services are accessible from the hotel?
Sports & Physical Therapy Associates is located nearby, providing physical therapy services that guests might find useful.
Are there any nearby public transportation options or shuttle services to Boston?
While the hotel offers a local shuttle, it is also a short drive from several major colleges, social venues, and public transportation into Boston, helping guests easily access the city.
Can guests enjoy local dining or shopping near the hotel?
Yes, the hotel is surrounded by various amenities including a convenience store and many nearby business establishments, like Restaurant Depot and Ninja Kitchen, for dining and shopping needs.