The Verve Hotel Boston Natick, Tapestry Collection by Hilton
4.42564 reviews
Business Details
About
Hotel
The VERVE Hotel Boston Natick Tapestry Collection by Hilton is located in the heart of the MetroWest. It is close to businesses and colleges and universities and shopping and entertainment across the street at Natick Mall.
Our hotel is located just west of Boston with easy access off the Mass Pike I-90 and Route 9.
Features include 251 Guest Rooms, free parking, free WiFi, and a fitness center, as well as pet-friendly rooms.
We offer two on-site dining outlets: the Pantry, serving breakfast daily, and the Violet Thorn Lounge, offering dinner and a full bar. Additional dining options are nearby the hotel.
This independent spirited hotel is a celebration of American Pop Culture from the latter half of the 20th Century visible via art installations cleverly staged throughout the hotel.
Location
The Verve Hotel Boston Natick, Tapestry Collection by Hilton
1360 Worcester Street, Natick, MA
01760, United States
Hours
Reviews
4.4
2,564 reviews
5 stars
1,741
4 stars
485
3 stars
162
2 stars
71
1 star
105
What are people saying?
AI-generated from recent customer reviews
Exceptional Staff
Numerous reviews highlighted the outstanding service provided by staff members, particularly Zena, who was frequently mentioned for her friendliness and helpfulness.
Cleanliness
While many guests praised the cleanliness of the hotel, some reported issues with dirty rooms and unpleasant odors.
Customer Service
Overall, customer service was noted as a strong point, with several staff members receiving specific praise for their attentiveness and professionalism.
Location
The hotel's location was frequently mentioned as convenient, being close to shopping and dining options.
Amenities
Guests appreciated the hotel's amenities, including the breakfast quality and the unique decor, although some expressed dissatisfaction with the restaurant service.
- SYStephen Yu1 day ago5.0Really friendly and attentive service, especially Ellen on the front desk who made sure i got my wake up call cause i was jet lagged. Food was great, wish the kitchen would be open later. Rooms are clean, but lacked amenities and mine had no fridge. The bed was so good
- TTTed Toppan3 days ago5.0Blondie/Noel made all the difference. She immediately engaged me on a personal level and made me excited to be there. Kind, warm, professional personality perfectly placed to engage customers and make them feel welcome!
- BGBruce GilbertNov 16, 20255.0Great hotel and great staff. I’ve stayed here a few times and it’s always good value for the money. This trip, Ellen, Susan & Jhon helped me deal with an issue and resolved it with ease. I’ll be back again.
- GNGabriel NettoNov 15, 20255.0I just want to express how wonderful it feels to stay at a hotel where you are truly well taken care of. From the moment I arrived, Zena greeted me at the front desk with exceptional warmth and professionalism. She is an amazing person—absolutely accommodating, attentive, and genuinely committed to providing outstanding service. Hilton hotels have always been among my favorites, but this stay stood out in a special way. Everything about the experience was elevated, and Zena’s kindness made it even more memorable. Absolutely loved it!
- MMMichael MaiorielloNov 11, 20255.0Love coming here always stay here when I come to Boston one of the best things about my stay is Blondie has the best customer service you can imagine! Really love the hotel. The restaurant is great for breakfast. And the hotel has a super cool vibe you’re gonna love it.
Frequently Asked Questions About The Verve Hotel Boston Natick, Tapestry Collection by Hilton
Do you offer a shuttle?
No we do not.
What are your options for breakfast on the property?
Our restaurant is open daily for breakfast. Options include a buffet and a la carte.
Do you have a gym?
Yes. The fitness center is located on the 7th floor, open 24/7 featuring weights, treadmills, peloton, rowing machine, and an elliptical.
Do you have a pool or hot tub?
No, we do not.
What kind of laundry services do you have?
We offer dry cleaning services.
Do you have vending or a place to grab snacks?
We have a marketplace on the property open 24 hours featuring sundries, snacks, and convenience items.
Do you have a business center?
No, we do not.
Is there free wifi?
Standard WiFi is free. Connect using your last name and room number or with a c code from the front desk.
What are parking options?
We offer free self-parking.
Do you have a restaurant at the hotel?
Violet Thorn is our chic lounge serving premium handcrafted cocktails from seasoned mixologists. A full dinner menu is available daily created by our talented and award-winning culinary team. The stunning interior design of the room blends supple fabrics and textures with an artful use of lighting; a water wall, fireplace and media wall accentuate the venue’s vibrant ambience. Open Daily, beginning at 5 p.m.
Do the rooms have a fridge?
Refrigerators are available upon request and subject to availability however all 7th-floor rooms all have mini refrigerators.
How close is Downtown Boston? Things like the Freedom Trail, Boston Common or Swan Boats?
We are 20 miles from Downtown Boston.
How close is the hotel to Fenway Park?
We are 18.3 miles from Fenway.
If I come in for the Boston Marathon, how far away is the start line?
The Start Line for the Boston Marathon is 11 miles away using Route 135 West.
How far is TD Garden?
TD Garden is 20 miles away.
How far is Gilette Stadium from the hotel?
Gilette Stadium is 18 miles away.
What are the check-in and check-out times at The Verve Hotel Boston Natick?
Check-in time is 4:00 PM and check-out time is 11:00 AM at The Verve Hotel Boston Natick.
Is breakfast available at the hotel?
Yes, breakfast is available daily at the Pantry restaurant located on-site.
Does the hotel have a fitness center?
Yes, the hotel features a free 24/7 fitness center on the 7th floor equipped with weights, treadmills, a Peloton, rowing machine, and elliptical.
Is parking available at the hotel?
Yes, free self-parking is available for guests at The Verve Hotel Boston Natick.
Are pets allowed at the hotel?
Yes, pets including dogs and cats are welcome at The Verve Hotel Boston Natick.
What dining options are available at The Verve Hotel Boston Natick?
The hotel offers two on-site dining outlets: The Pantry serving breakfast daily and the Violet Thorn Lounge offering dinner and a full bar with premium handcrafted cocktails.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Are there any nearby shopping centers or stores guests should know about?
Yes, the hotel is located across the street from Natick Mall and near shopping centers like Natick Place and stores such as The Container Store and Michaels for convenient shopping.
How far is The Verve Hotel Boston Natick from Downtown Boston and major attractions?
The hotel is approximately 20 miles from Downtown Boston, including attractions like the Freedom Trail and Boston Common, and about 18 miles from Fenway Park and Gillette Stadium.
Are there nearby coffee shops or lounges where guests can relax?
Yes, nearby options include Starbucks and Dunkin' for coffee, as well as the Violet Thorn Lounge at the hotel for cocktails and dining.