Business Details
About
HotelHampton Inn
The Hampton Inn & Suites Berkshires Lenox Massachusetts is located just south of Pittsfield, Massachusetts and minutes away from Historic Downtown Lenox, Massachusetts and Tanglewood, summer home of the Boston Symphony Orchestra.
Guests will enjoy this prime destination for culture and historic sites: Edith Wharton's The Mount, Naumkeag and Ventfort Hall: recreation: Catamount and Jiminy Peak: art: Norman Rockwell Museum: theatre: The Colonial Theatre, Barrington Stage Company and Shakespeare & Company: world class museums: The Clark, Mass MOCA: dance: Jacob's Pillow and Mahaiwe: and music venues: Tanglewood: just to name a few!
The Hampton Inn & Suites Berkshires-Lenox features 79 rooms and suites located in the heart of the culturally rich Berkshire Mountains. Guests will enjoy a welcoming atmosphere as they walk into lobby/seating area with fireplace and large screen television. Whether traveling for business or leisure, you'll find exactly what you need at the Hampton Inn & Suites, Lenox. Along with earning Hilton Honors Points and Miles - you'll enjoy a complimentary On the House hot breakfast daily, exercise room, indoor swimming pool, business center, on-site laundry facilities, complimentary stay for children under 18 accompanied by parents and a meeting facility.
Start your day with a complimentary USA Today Monday through Friday and the 100% Hampton Guarantee. Enjoy a relaxing cup of coffee or tea offered 24 hours a day and a fresh cookie at check-in. We love having you here at the Hampton Inn & Suites Berkshires Lenox Massachusetts!
Location
Hampton Inn & Suites Berkshires-Lenox
445 Pittsfield Rd, Lenox, MA
01240, United States
Hours
Reviews
4.4
551 reviews
5 stars
335
4 stars
165
3 stars
25
2 stars
12
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received praise for being friendly and helpful, though some reviews noted inconsistent service quality.
Cleanliness
Many guests highlighted the cleanliness of the rooms and common areas, although a few mentioned issues with outdated facilities.
Breakfast Quality
The breakfast offerings were generally appreciated, but some guests found the selection lacking or items to be stale.
Room Condition
Several reviews indicated that rooms were outdated and in need of renovation, with specific complaints about furniture and amenities.
Lost Items
Multiple customers reported issues with lost items after check-out, expressing frustration over the handling of their belongings.
- SBSharon Beauregard1 day ago5.0This Hampton Inn has several nice touches - free cookies and bottled water at check-in, hot beverages (coffee, tea and hot chocolate) always available in the lobby, large in-room refrigerator with a freezer. The indoor pool is small, but warm and very clean. The free breakfast has a nice selection of hot and cold items. Check-in and checkout were quick and easy. Overall, a great value for a reasonable price.
- JCJeremy CormierDec 7, 20251.0If you stay don't forget anything they will lie and steal it and it will never be seen again forgot a leather jacket there when my wife called lady didn't even look i called the following day to be told it was not I lost and found but there was a note of a black bag left in room it wasn't a bag it was a jacket was told they would look in to it and call me back they never called back so I called them the next day and was told they made a mistake and nothing was found in the room clearly they have someone taking belonging so make sure you lock up your stuff
- BCBriana CormierDec 7, 20251.0A $150 leather jacket was left in the room after check out. My husband called to check if it was turned in. He was told that there was a note of a black bag being left in the room. My husband informed the man that it wasnt a bag it was a jacket. The person he spoke to said that he would get to the bottom of it and contact us. He never did. When we followed up we were told they "checked" and it was a mistake nothing was left. We know for certain the coat was left at the hotel.
- MDMalte DtttNov 19, 20254.0Rooms are a little outdated. Spiders and spider webs in the room.
- JMJohn McDonoughNov 17, 20255.0We were there for a night to go to a family wedding and the beds were comfy and the room had all we needed as well. The man at the desk was super helpful and professional!
Frequently Asked Questions About Hampton Inn & Suites Berkshires-Lenox
What are the check-in and check-out times at Hampton Inn & Suites Berkshires-Lenox?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn & Suites Berkshires-Lenox offer free breakfast?
Yes, the hotel offers a complimentary hot breakfast daily with buffet options.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Hampton Inn & Suites Berkshires-Lenox.
Is parking available for guests at Hampton Inn & Suites Berkshires-Lenox?
Yes, self-parking is available for free.
What fitness amenities are available at the hotel?
Guests can use the fitness center free of charge, which includes equipment such as elliptical machines and treadmills.
Does the hotel provide facilities for business travelers?
Yes, there is a business center available as well as one meeting room on site.
Is the property accessible for people with mobility needs?
Yes, the hotel features accessible parking, accessible elevators, and is mobility accessible.
What nearby dining options are available around Hampton Inn & Suites Berkshires-Lenox?
Nearby restaurants include Papa John's Pizza for fast food, Electra's Cafe offering Mediterranean cuisine, Subway sandwich shop, and Amazing Pho for cafe and bubble tea.
Are there any fitness or wellness studios close to the hotel?
Yes, Spartan Fitness and Zaanti Yoga Studio are nearby for workout and yoga sessions, while Essencials Skin Science offers beauty salon services.
What attractions or cultural venues can visitors explore near Hampton Inn & Suites Berkshires-Lenox?
Guests can enjoy local attractions such as Tanglewood, the Boston Symphony Orchestra's summer home, and places like The Clark and Mass MOCA museums, as well as theaters including The Colonial Theatre and Barrington Stage Company.