Business Details
About
Hotel
The Hampton Inn & Suites Berkshires Lenox Massachusetts is located just south of Pittsfield, Massachusetts and minutes away from Historic Downtown Lenox, Massachusetts and Tanglewood, summer home of the Boston Symphony Orchestra.
Guests will enjoy this prime destination for culture and historic sites: Edith Wharton's The Mount, Naumkeag and Ventfort Hall: recreation: Catamount and Jiminy Peak: art: Norman Rockwell Museum: theatre: The Colonial Theatre, Barrington Stage Company and Shakespeare & Company: world class museums: The Clark, Mass MOCA: dance: Jacob's Pillow and Mahaiwe: and music venues: Tanglewood: just to name a few!
The Hampton Inn & Suites Berkshires-Lenox features 79 rooms and suites located in the heart of the culturally rich Berkshire Mountains. Guests will enjoy a welcoming atmosphere as they walk into lobby/seating area with fireplace and large screen television. Whether traveling for business or leisure, you'll find exactly what you need at the Hampton Inn & Suites, Lenox. Along with earning Hilton Honors Points and Miles - you'll enjoy a complimentary On the House hot breakfast daily, exercise room, indoor swimming pool, business center, on-site laundry facilities, complimentary stay for children under 18 accompanied by parents and a meeting facility.
Start your day with a complimentary USA Today Monday through Friday and the 100% Hampton Guarantee. Enjoy a relaxing cup of coffee or tea offered 24 hours a day and a fresh cookie at check-in. We love having you here at the Hampton Inn & Suites Berkshires Lenox Massachusetts!
Location
Hampton Inn & Suites Berkshires-Lenox
445 Pittsfield Rd, Lenox, MA
01240, United States
Hours
Reviews
4.5
549 reviews
5 stars
335
4 stars
165
3 stars
25
2 stars
12
1 star
12
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most customers praised the cleanliness of the rooms and common areas, with many noting it as a highlight of their stay.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, contributing positively to the overall experience.
Breakfast Quality
While many guests enjoyed the breakfast offerings, some noted inconsistencies in quality and availability, particularly regarding hot items.
Room Condition
Several reviews mentioned that some rooms appeared dated and in need of updates, although many guests found them comfortable.
Location
The hotel’s location was frequently highlighted as convenient for exploring the surrounding area, particularly for cultural activities.
- MDMalte Dttt5 days ago4.0Rooms are a little outdated. Spiders and spider webs in the room.
- JMJohn McDonoughNov 17, 20255.0We were there for a night to go to a family wedding and the beds were comfy and the room had all we needed as well. The man at the desk was super helpful and professional!
- SMs van milt-schotOct 24, 20255.0Best Hampton stay ever. Nice staff, cookies at check in, clean rooms, great beds and a great breakfast. This hotel made some extra choices, such as: cookies at check-in, dog treats at check-in and with the breakfast better bagels and scrambled egg products. You really taste the difference. The general manager is a nice person, open for feedback and gave us a warm welcome.
- ESEleni StavroulakisOct 14, 20252.0September 2025: This was our first stay at this location. The reception clerks (Friday afternoon, Saturday afternoon, and Sunday morning) were very nice and our room was clean enough but could probably use some updating soon. The breakfast and the servers and cleaning staff were the reason for two stars overall. The coffee was watered down and the milk for the coffee was in small packets, not good for someone who likes extra milk. The breakfast area was clean but on Saturday morning, they ran out of scrambled eggs at 9:30 am (breakfast closed at 10:00). When I asked about more because my husband and children just arrived, the server said no more eggs. Also, the breakfast selection was sparse, even though the draws were filled with items not placed on the counters. The "baked goods" like sliced bread, muffins, and English muffins, were stale and the same ones used the next day. Sunday morning, same breakfast situation, same stale breads, but I noticed the scrambled eggs were available until 10:00. And I also noticed the server taking several plates of food back to the reception desk and in the rooms behind it. Perhaps she should pay attention to the customers that pay her salary first? I was also disappointed to see one of the reception clerks (Saturday mid-morning to early afternoon) park his car in the "Diamond Member" parking spot closest to the entrance, and I saw many of the staff watching videos or listening to their loud music on their phones while they "worked" in the rooms and lobby area. It took away from the usual tranquility feeling of staying at a hotel where muzak is the soothing norm. Anyway, the place was nice, but not up to par for a Hilton. There are other hotel options currently being built in the area, so on our next family visit we will go somewhere else.
- TETHE EXPLOREROct 12, 20255.0We were on a long driving trip around New England and we spent a few days at this Hampton Inn in Lenox. The hotel is actually located a few miles just north of Lenox but it is a very easy drive into town. We got a nice room on the second floor overlooking the front. Very clean. Check-in at reception was very pleasant and quick. Morning breakfast is wonderful. Plenty of seating and the staff kept the breakfast food well stocked and very clean. Overall a very pleasant experience. Location was excellent to explore all around the area.
Frequently Asked Questions About Hampton Inn & Suites Berkshires-Lenox
What are the check-in and check-out times at Hampton Inn & Suites Berkshires-Lenox?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn & Suites Berkshires-Lenox offer free breakfast?
Yes, the hotel offers a complimentary hot breakfast daily with buffet options.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Hampton Inn & Suites Berkshires-Lenox.
Is parking available for guests at Hampton Inn & Suites Berkshires-Lenox?
Yes, self-parking is available for free.
What fitness amenities are available at the hotel?
Guests can use the fitness center free of charge, which includes equipment such as elliptical machines and treadmills.
Does the hotel provide facilities for business travelers?
Yes, there is a business center available as well as one meeting room on site.
Is the property accessible for people with mobility needs?
Yes, the hotel features accessible parking, accessible elevators, and is mobility accessible.
What nearby dining options are available around Hampton Inn & Suites Berkshires-Lenox?
Nearby restaurants include Papa John's Pizza for fast food, Electra's Cafe offering Mediterranean cuisine, Subway sandwich shop, and Amazing Pho for cafe and bubble tea.
Are there any fitness or wellness studios close to the hotel?
Yes, Spartan Fitness and Zaanti Yoga Studio are nearby for workout and yoga sessions, while Essencials Skin Science offers beauty salon services.
What attractions or cultural venues can visitors explore near Hampton Inn & Suites Berkshires-Lenox?
Guests can enjoy local attractions such as Tanglewood, the Boston Symphony Orchestra's summer home, and places like The Clark and Mass MOCA museums, as well as theaters including The Colonial Theatre and Barrington Stage Company.