Business Details
About
Hotel
The DoubleTree by Hilton Hotel Cape Cod – Hyannis is set in the heart of Cape Cod, just an hour's drive from Logan International Airport (BOS). See a show at the Melody Tent or take an island ferry to Martha's Vineyard at this Oceanside getaway. Enjoy a freshly baked DoubleTree cookie on arrival, and let our friendly staff members show you to your guest room. All guest rooms at this Cape Cod hotel feature modern amenities in an elegant, contemporary setting. Stay connected with WiFi, keep up with work at the flexible desk, and watch your favorite shows on the flat-screen TV. Upgrade to a suite for the same high-standard amenities but with separate sleeping and living areas. Take a dip in the hotel’s sparkling outdoor swimming pool, set in a landscaped courtyard, or plunge into the heated indoor pool. Work out in over 8,400 sq. ft. of fitness space, featuring a wide range of equipment including cardio machines and resistance equipment. Stay on top of work in the lobby business center, which offers WiFi, photocopying and printer access. Host meetings and events in the elegant Regatta ballroom, which seats up to 450 guests arranged in theater style or 300 attending a banquet. Enjoy a range or dining options at this hotel, including delicious breakfasts in the Ivy Room and innovative American-style cuisine at the Vyne Bistro.
Location
DoubleTree by Hilton Hotel Cape Cod - Hyannis
287 Iyannough Road, Hyannis, MA
02601, United States
Hours
Reviews
4.1
783 reviews
5 stars
404
4 stars
211
3 stars
87
2 stars
30
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported inconsistent service.
Room Condition
Rooms were often described as clean but dated, with issues such as musty smells, humidity, and maintenance problems.
Amenities
Guests enjoyed the gym and pools, but some found the restaurant service lacking and the food overpriced.
Location
The hotel is conveniently located near attractions and the airport, which was appreciated by many guests.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly at the front desk, and issues with management responsiveness.
- BHBecky Schroeder Halada4 days ago2.0Totally disappointed in this Hilton DoubleTree on Cape Cod. The hotel and furniture in the room is old and not up to the quality of other Hilton’s. Remodeling and updates need to be done.
- AAAndrewNov 17, 20254.0service was great, location was great, however the rooms were a bit dingy. I enjoyed my stay there and the food there is good
- SWShay WalkerNov 16, 20255.0Lovely, Lovely, Lovely I will be visiting again soon. I appreciate the calm, clean and relaxing ambiance we were greeted with. As soon as we enter the lobby. Thanks for tranquil and memorable stay.
- BKBrooke KemakNov 8, 20253.0My husband and I were very happy with this hotel. What we were not happy about was the massive team of hockey players. I would guess 10ish years old. They played hockey in the hallways for hours. The first night well after the 10pm quiet hour. 10pm is too late for a quiet hour. The second day it has been going on for over 7 hours. It is 9:30pm. The parents are sitting on hallways floors watching them raise hell. 7 hours! I just went out and they don't seem to be phased at all that someone other than their group is in this hotel. It is not the hotels fault that the parents have no consideration for others, but at the very least our room should never have been put near them. I did reach out to the front desk and they were very responsive. I understand they cannot control the lack of parenting.
- TETommy EssOct 20, 20255.0Another year of bringing our weekly tour groups here and I need to rave about the wonderful service we get here from their amazing staff each visit. Tonight it was Meghan and Bilema with attentive and efficient food service in Vyne. Our other positive encounters have been with breakfast Host John, server AJ, the front desk with Jarod and Ahmed, and the super-fast luggage delivery by the bell staff! We always feel welcomed and appreciated!
Frequently Asked Questions About DoubleTree by Hilton Hotel Cape Cod - Hyannis
What accessibility features does DoubleTree by Hilton Hotel Cape Cod - Hyannis offer?
The hotel offers accessible parking and an accessible elevator for guests with mobility needs.
Is breakfast available at DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Yes, breakfast is available at the hotel for guests.
Does the hotel provide free WiFi to guests during their stay?
Yes, the DoubleTree by Hilton Hotel Cape Cod - Hyannis offers free WiFi in public areas and provides public internet terminals.
What dining options are available at the hotel?
There are 5 restaurants on-site, including the Ivy Room which offers breakfast and American-style cuisine at Vyne Bistro.
Are there any wellness or fitness facilities at the hotel?
Yes, the hotel features a free fitness center, a sauna, and both indoor and outdoor swimming pools.
What are the check-in and check-out times at the DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Check-in starts at 4:00 PM and check-out is by 11:00 AM.
Is parking available at the hotel, and is it free?
Yes, self-parking is available and free of charge for guests.
Are pets allowed at the hotel?
No, pets, including cats and dogs, are not allowed at the hotel.
What nearby transportation options can help guests reach the hotel?
Nearby transportation includes the Cape Cod RTA bus station, Greyhound bus station, and the Hyannis Transportation Center, making it convenient to access the hotel.
What local dining or entertainment options are close to DoubleTree by Hilton Hotel Cape Cod - Hyannis?
Guests can enjoy meals at Ivy Room, Island Cafe & Grill, Adventure Cafe, and catch shows at the cape cod comedy lounge nearby.