Business Details
About
Extended Stay Hotel
Welcome to Homewood Suites by Hilton Hadley Amherst, conveniently located a short distance off I-91, within the heart of the five consortium. Our newly built hotel offers state-of-the-art accommodations for guests to work, play, and relax, and it is in the perfect location if you are planning a visit to one of the area’s five colleges: University of Massachusetts, Amherst College, Hampshire College, Mount Holyoke College, and Smith College. Enjoy the area’s unique and award-winning restaurants and visit attractions including Atkins Farm, the Eric Carle National Yiddish Book center, and the Emily Dickinson Museum.
Every suite at our extended-stay hotel has a living area, large workspace, and fully furnished kitchen. Stay connected with complimentary WiFi, relax on the sofa, and watch TV. Here with family? Choose a one- or two-bedroom suite for more space and privacy. We’re also happy to provide high chairs and cribs to keep young ones comfortable.
Start each day with a complimentary hot full breakfast, and join us every Wednesday for our complimentary evening social, from 5:00pm to 7:00pm*. Our convenience store is open 24-hours for snacks, drinks and frozen meals, and there’s plenty of restaurants in downtown Amherst to try. We also offer a complimentary fitness center, 24-hour business center, and meeting space with A/V equipment.
*State and Local laws apply. Must be of legal drinking age.
Location
Homewood Suites by Hilton Hadley Amherst
340 Russell Street, Hadley, MA
01035, United States
Hours
Reviews
4.5
293 reviews
5 stars
200
4 stars
63
3 stars
10
2 stars
9
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several reviews highlighted rude and unaccommodating staff, with some exceptions for individual employees who provided good service.
Cleanliness
Most guests praised the cleanliness of the rooms and facilities, although there were isolated complaints about housekeeping.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in options and quality.
Room Comfort
Rooms were generally described as spacious and comfortable, but some guests reported issues with mattress firmness and noise.
Location
The hotel is well-located near shopping and dining options, which was frequently mentioned as a positive aspect.
- ABAlexis BrownNov 15, 20255.0Loved this hotel. Very clean, spacious rooms. Friendly staff. Hotel is in a great area with tons of food options and a Walmart. Would definitely stay again!
- MDMeghan D.Nov 10, 20252.0Warning to anyone staying there in the next couple months: the pool is closed. One of the reasons we chose this hotel was the fact there was a pool for the kids and there was no heads up or warning it would be closed for maintenance. There are several other options in the area and we would have just chosen a different one. Expedia tried to mediate a partial refund but it was denied by the hotel. Very disappointing and would not stay again due to the poor customer service handling this issue. The hotel was clean and staff was kind and this is not a reflection of them.
- NRNick RNov 8, 20255.0Clean & quiet rooms and friendly staff
- LDLisa DoucetteOct 24, 20251.0Staff is rude and the breakfast was gross. Room was clean but the phone in the room didn't work
- NSNicole SmithOct 24, 20251.0I schedule a room block for my wedding stay from 10/19-10/21. Worst experience Ive ever had with a hotel. Staff is rude, except for Danisha. The manager Sharon is even worse. My sister had to change rooms 3 times, and was hung up on twice by Luis, they also made me wait almost 40 min for a clean room. My dog had an accident on the bed and when I asked for new sheets, and they put the same pee sheets on my bed when I got back.. disgusting, when I complained the manager blamed my dog " she must of peed on the bed again" it was dry and smelt of cleaning product mixed with pee. Save your money DO NOT GO HERE
Frequently Asked Questions About Homewood Suites by Hilton Hadley Amherst
What are the check-in and check-out times at Homewood Suites by Hilton Hadley Amherst?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is Homewood Suites by Hilton Hadley Amherst pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free breakfast?
Yes, a complimentary hot full breakfast is available for guests each morning.
Are there fitness facilities available at the hotel?
Yes, the hotel offers a complimentary fitness center for guests.
Is WiFi available at Homewood Suites by Hilton Hadley Amherst?
Yes, complimentary WiFi is available in public areas, including a public internet terminal.
Are there any accommodations for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and elevators.
What types of payment does Homewood Suites by Hilton Hadley Amherst accept?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby dining options close to the hotel?
Yes, nearby dining options include Chipotle Mexican Grill, Taco Bell, Hot Table, Joy Bowl Poke, and sweetFrog frozen yoghurt shop, perfect for guests looking to explore local flavors.
What nearby stores are available for guests who need groceries or essentials?
Guests can visit ALDI USA for groceries and Hannoush Jewelers for jewelry shopping, as well as The Home Depot and GNC for various retail needs.
Are there any nearby services that can help with transportation or auto needs?
Nearby, guests can find Firestone Complete Auto Care, Advance Auto Parts, Jiffy Lube, and a Truck Rental Center at The Home Depot for automotive repair, parts, and rentals.