Business Details
About
Hotel
Find convenient amenities and location at our Tru by Hilton Chicopee Springfield hotel. Our bright and vibrant Chicopee hotel is located just off Mass Pike I 90 E/W, minutes from Springfield and the perfect half way mark between Boston and Albany. Jump start to your day with our abundant breakfast choices. From healthy to indulgent, our ‘Build your Own’ Breakfast includes a toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Satisfy your cravings any time of day at our 24/7 Market.
Check out the activity in the Hive, our four zone lobby, offering the perfect spot to work, play, relax and eat. Enjoy a game of pool or retreat for some quiet time in one of the semi-private alcoves. Go for an invigorating swim in our indoor pool or burn some calories in our 24/7 fitness center.
Affordable travel now comes with unexpected things – like certainty.
Location
Tru by Hilton Chicopee Springfield
440 Memorial Drive, Chicopee, MA
01020, United States
Hours
Reviews
4.2
801 reviews
5 stars
458
4 stars
192
3 stars
75
2 stars
31
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The hotel is consistently praised for its cleanliness, with many reviews highlighting spotless rooms and common areas.
Staff Service
Staff members are frequently described as friendly, helpful, and accommodating, contributing positively to the overall experience.
Noise Issues
Several guests reported significant noise disturbances due to thin walls and loud neighbors, impacting their sleep quality.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.
Room Size
Many guests noted that the rooms are small, which can be a drawback for extended stays or for those needing more space.
- BNBarbara Loftus NelsonNov 16, 20255.0Great breakfast options. Room very clean. Great location near highway access. Welcoming common spaces to hang out and watch TV or play games. Jonathan, the manager, was very helpful and addressed all our questions during our stay. I would highly recommend.
- CMCenk MalazgirtOct 20, 20255.0Spotlessly clean lobby and rooms
- SSScottSep 19, 20254.0Clean quiet hotel with a good breakfast at a reasonable price.
- KTKathy TarrSep 13, 20253.0The rooms are too small for an extended stay. No place to put anything.
- LOLisa Oshima-WienerSep 13, 20255.0Great amenities, Free 24 hour coffee Snacks and alcohol available for purchase
Frequently Asked Questions About Tru by Hilton Chicopee Springfield
What are the check-in and check-out times at Tru by Hilton Chicopee Springfield?
Check-in starts at 3:00 PM and check-out is by 12:00 PM (noon).
Is parking available at Tru by Hilton Chicopee Springfield?
Yes, free self-parking is available for guests at the hotel.
Does the hotel provide free Wi-Fi access?
Yes, free Wi-Fi is available in public areas, along with a public internet terminal.
Are pets allowed at Tru by Hilton Chicopee Springfield?
Yes, the hotel welcomes pets, including cats and dogs.
What dining options are available at the hotel?
The hotel offers a free breakfast with a 'Build your Own' toppings bar and a 24/7 market for snacks and essentials, but it does not have a full-service restaurant.
Does Tru by Hilton Chicopee Springfield have an indoor pool and fitness center?
Yes, the hotel features one indoor pool and a free 24/7 fitness center.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, elevators, and is mobility accessible.
Can guests use digital keys or contactless check-in at the hotel?
Yes, the hotel offers digital guest room keys and supports contactless check-in and check-out.
What nearby restaurants can guests visit near Tru by Hilton Chicopee Springfield?
Guests can visit nearby dining options such as Priya Indian Cuisine, Denny's, Five Guys, Chick-fil-A, Buffalo Wild Wings, and Hot Table for a variety of meals.
Are there any nearby hotels or accommodations close to Tru by Hilton Chicopee Springfield?
Yes, nearby hotels include Days Inn Springfield/Chicopee MA, Quality Inn Chicopee-Springfield, and Residence Inn by Marriott Springfield Chicopee.
What nearby services or attractions can guests access around the hotel?
Nearby services include WW (Weight Watchers) centers, Elara Caring home health care, JP Wedding Films, and automotive services like Aaron Auto Glass and Monro Auto Service and Tire Centers.