We are off U.S. Route 1 and Massachusetts State Hwy 16. The Boston Logan International Airport is about four miles away and we provide an airport shuttle. Mystic Mall and Mystic Brewery are both less than a mile from us. Visit the Bunker Hill Monument only three miles away. Board room space is available for small meetings.
Many customers praised the hotel for its cleanliness and well-maintained rooms.
Noise Issues
Several guests reported significant noise disturbances from nearby trucking terminals and other guests, impacting their sleep quality.
Breakfast Quality
Feedback on breakfast was mixed, with some guests finding it mediocre and lacking variety, while others enjoyed it.
Staff Service
The staff received positive remarks for being friendly and accommodating, although some guests experienced issues with responsiveness.
Shuttle Service
The airport shuttle service was frequently mentioned, with complaints about long wait times and booking issues.
TT
Tara
3 days ago
5.0
This hotel was so nice to stay in. Its quiet and enjoyable. The room was spacious and comfortable. The staff friendly and attentive. If your in the area you should book!
CA
Chris Aguilar
Nov 3, 2025
3.0
We say that the Hampton Inn Boston while visiting my daughter and for our last night there we wanted to be close to the airport, hence this hotel. The price was competitive and they had a shuttle that would get us to the airport on the next day when we were leaving boston. The shuttle left early and had a whole group of passengers waiting. We didn't have enough time to partake of the free breakfast but I heard that it was good. The rooms were clean and the beds were good which was good to me because the rest of my vacation the beds were not so good but here they were okay. All in all locations not bad with a couple of nice restaurants close by and Five Guys burger around the corner. If you find yourself in Boston and need a hotel close to the airport, give Hampton Inn Boston a try.
AA
Alex Almasi
Nov 1, 2025
3.0
The rooms were well kept and the staff cleaned every other day. Front desk was friendly and helpful, the location however was very noisy at night with transport trucks doing deliveries and pick ups. Not to mention the putting the airport name on the hotel makes it seem close to the airport which it is not. The complementary breakfast food was also very bad which was a bit of a letdown.
RT
Rexford Trudell
Oct 31, 2025
3.0
Sent here after a canceled flight. Given a room with 2 queens.
THE MOST UNCOMFORTABLE BEDS IN THE WORLD!!
I may as well have slept on the floor. The rollup mattresses I had in Iraq and Afghanistan were more comfortable.
These beds felt like a stack of cinderblocks with a sheet on them. And both beds sloped towards the middle.
Should have asked to stay at the Hilton closer to the airport. Their beds are much more comfortable.
And to boot - you hear all manner of construction and other odds mechanical noises throughout the nice to accompany the room unit HVAC system whose fan was constantly on and did not maintain the set temperature.
PG
Peggy Gates
Oct 22, 2025
2.0
We were woken up by our neighbors partying from 10 pm off and on until 3 am. We cancelled our reservation for the following week after not getting any sleep. After we told the receptionist she knew that they were team members which is even worse as they should respect others at that time of night from resting after a full travel day. Also the breakfast hot meals were cold.