Business Details
About
Hotel
Welcome to the DoubleTree by Hilton Boston Logan Airport Chelsea, our newly renovated hotel conveniently located just three miles from Logan Airport, downtown Boston and near many businesses such as General Electric, New England Produce and Swissport Fueling. We are within walking distance of Mystic Mall and just six miles from Fenway Park and TD Garden. Schedule our complimentary shuttle service to the airport or to destinations within a mile of the hotel.
We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring a flat-screen HDTV, microwave, mini-refrigerator and coffeemaker. Work at the desk with ergonomic chair and stay connected with complimentary WiFi. Upgrade to a suite for extra space to relax, work and entertain.
Start each day at our Mystic Cafe with our breakfast buffet. Enjoy light American fare at Pendulum Pub or call for room service and dine in the comfort of your room. If you are in the mood for a snack, our Made Market features pre-made, wrapped sandwiches and salads as well as sundries and beverages. Take a dip in the indoor heated pool or get a complete workout in our 24-hour fitness center.
Along with a state-of-the-art business center, we offer 1,200 sq. ft. of event space and on-site catering options. Our team can assist you with planning a memorable event or productive meeting.
Location
DoubleTree by Hilton Boston Logan Airport Chelsea
201 Everett Ave, Chelsea, MA
02150, United States
Hours
Reviews
4.0
1,623 reviews
5 stars
745
4 stars
439
3 stars
196
2 stars
99
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Simone and Thomas for their exceptional service.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty rooms, empty toiletries, and unclean mattresses.
Noise Levels
Numerous guests reported significant noise from nearby train tracks, which affected their sleep quality.
Location
The hotel is conveniently located near Logan Airport and public transportation, making it a good choice for travelers.
Parking Fees
Guests expressed frustration over the unexpected $30 parking fee and the limited availability of parking spaces.
- KSKieron Smith5 days ago4.0Wonderful staff, good food and a handy location.
- MMMichelle MartinOct 22, 20255.0Excellent customer service. SIMONE was absolutely fantastic helping me with an issue with professionalism and very efficient. I will continue to book this hotel for future travel
- KSKellen SchmidtOct 22, 20254.0They had a few people wandering around that must be workers, noticed one guy was sleeping at the desk for check ins…it was a pretty odd place. But budget friendly.
- CBCourtney BrennerOct 21, 20252.0It’s a standard double tree. My room was clean, but the shampoo, conditioner, and lotion bottles were all empty when I checked in. The worst part of this hotel is the location. It’s basically on top of the train station which runs 24/7. Train whistle blew all night without reprieve. There was also no mention of the $30/night parking which was sprung on us when we arrived. Likely would not have booked here knowing the rooms were so loud and parking was so expensive.
- MKMichael KligelOct 14, 20253.0I think I was upgraded to a suite. The room was probably a junior suite. The faucet was slightly broken. The train track is right next to hotel and can hear it all night long. The staff was decent.
Frequently Asked Questions About DoubleTree by Hilton Boston Logan Airport Chelsea
What kind of accessibility features does DoubleTree by Hilton Boston Logan Airport Chelsea provide?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast available at the hotel?
Yes, breakfast is available at the Mystic Cafe with a breakfast buffet.
Does DoubleTree by Hilton Boston Logan Airport Chelsea have a fitness center?
Yes, the hotel features a free 24-hour fitness center for guests.
Are pets allowed at the DoubleTree by Hilton Boston Logan Airport Chelsea?
No, pets and cats are not allowed at this hotel.
What is the check-in and check-out time at this hotel?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is parking available for guests at the hotel?
Yes, the hotel offers free self-parking for guests.
Does the hotel provide shuttle services?
Yes, there is a complimentary local shuttle service to Logan Airport and destinations within a mile of the hotel.
Are there restaurants on-site at the hotel?
Yes, there are four restaurants including the Mystic Cafe for breakfast, Pendulum Pub for American fare, and room service options.
What nearby transportation options are available to guests?
Guests can use the MBTA Chelsea Station nearby for train services, and the hotel also offers a local shuttle to Logan Airport and local destinations.
What nearby dining options are available around the hotel?
Guests can visit nearby dining options such as Floramo's Restaurant, an Italian and American restaurant, and Floramos Fifth Avenue Restaurant & Lounge for a casual dining experience.
Are there any automotive services near the hotel?
Yes, Mell's Tire - Chelsea offers tire services nearby, and U-Haul Neighborhood Dealer is available for truck rentals in the area.