DoubleTree by Hilton Boston Logan Airport Chelsea

3.9
1635 reviews
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Business Details

201 Everett Ave, Chelsea, MA
02150, United States
(617) 884-2900
https://www.hilton.com/en/hotels/bosacdt-doubletree-boston-logan-airport-chelsea/

About

HotelDoubleTree
Welcome to the DoubleTree by Hilton Boston Logan Airport Chelsea, our newly renovated hotel conveniently located just three miles from Logan Airport, downtown Boston and near many businesses such as General Electric, New England Produce and Swissport Fueling. We are within walking distance of Mystic Mall and just six miles from Fenway Park and TD Garden. Schedule our complimentary shuttle service to the airport or to destinations within a mile of the hotel. We look forward to welcoming you with a warm DoubleTree chocolate chip cookie at check-in. Settle into a guest room featuring a flat-screen HDTV, microwave, mini-refrigerator and coffeemaker. Work at the desk with ergonomic chair and stay connected with complimentary WiFi. Upgrade to a suite for extra space to relax, work and entertain. Start each day at our Mystic Cafe with our breakfast buffet. Enjoy light American fare at Pendulum Pub or call for room service and dine in the comfort of your room. If you are in the mood for a snack, our Made Market features pre-made, wrapped sandwiches and salads as well as sundries and beverages. Take a dip in the indoor heated pool or get a complete workout in our 24-hour fitness center. Along with a state-of-the-art business center, we offer 1,200 sq. ft. of event space and on-site catering options. Our team can assist you with planning a memorable event or productive meeting.

Location

DoubleTree by Hilton Boston Logan Airport Chelsea
201 Everett Ave, Chelsea, MA
02150, United States

Hours

Reviews

3.9
1,635 reviews
5 stars
751
4 stars
441
3 stars
197
2 stars
100
1 star
146

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.

Cleanliness Issues

Several reviews pointed out significant cleanliness problems, including dirty rooms and inadequate housekeeping.

Noise Complaints

Numerous guests reported disturbances from train noise and thin walls, making it difficult to sleep.

Parking Fees

Guests expressed frustration over unexpected parking fees and the limited availability of parking spaces.

Mixed Amenities Experience

While some enjoyed the breakfast and shuttle service, others noted that certain amenities were not available or poorly managed.
  • NG
    noemi torres gonzalez
    Jan 1, 2026
    2.0
    Got no sleep bunch of disturbance, staff did nothing,bathroom and room needs touch up room ceiling chipping from water damage shower all rusted. And suprise fee at check in
  • RB
    Richard Burbank
    Dec 31, 2025
    5.0
    Ana, who managed the morning breakfast, went above and beyond and made sure that everything was well stocked, clean and appetizing! It was super convenient to the airport and very easy to use the shuttle to get back in to the airport for my flight. I highly recommend this place!
  • CT
    Corey Patricia Thomas
    Dec 21, 2025
    5.0
    Had a great experience here. Friendly staff. Nice place to have a drink. We walked to a pub 5 min down the road. Asked for a crib in the room and it was already in the room when we arrived.
  • ER
    Earl B. Russell
    Dec 18, 2025
    1.0
    My wife Ellen and I are long-time Hilton Honors members. We stayed at the Double Tree by Hilton-Chelsea near Boston's Logan Airport on October 9 to begin a planned New England fall color trip. As it turned out, a late summer/early fall drought prevented the typical explosion of fall colors in New Hampshire and Vermont and we cut the trip short and came home early on October 15, staying at this hotel again the night before we left. The problem arose from a requirement at the hotel that we pay in advance for our originally planned last night at the hotel on October 19. Long story short, the hotel charged us for three nights even though we only stayed two nights. The front desk refused to refund our payment for the third night, saying we would need to talk to the general manager, Kristin Kelley, who was not there. I called the hotel to speak to her three times and left messages for her since our stay, and she won't return my calls. So we are out about $500 (fall colors premium price) for the evening of the October 19, and she refuses to issue our refund even after I left several messages for her over a period of weeks! Weeks! In my opinion, Ms. Kelley should be fired. She has been completely unresponsive, and we feel cheated.
  • RA
    Roxana Angelina
    Dec 17, 2025
    5.0
    Buena ubicación. Cerca de una estación y de un supermercado completo. Shuttle servicio al aeropuerto cada 30 minutos. Buen desayuno buffet. Habitaciones simples pero completas. Y las galletas complementarias? Obvio amamos.
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Frequently Asked Questions About DoubleTree by Hilton Boston Logan Airport Chelsea

What kind of accessibility features does DoubleTree by Hilton Boston Logan Airport Chelsea provide?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast available at the hotel?

Yes, breakfast is available at the Mystic Cafe with a breakfast buffet.