Business Details
About
Extended Stay HotelHomewood Suites
Find comfort at Homewood Suites by Hilton Boston/Canton, MA, your home away from home. Walk the historic steps of the Freedom Trail, indulge in a fresh cup of chowder or cheer on the Sox at Fenway Park, all just 15 miles away in Boston. Just off I-93 and five minutes from the Route 128 train station, traveling has never been easier. Hiking, skiing and spectacular views of the city are just two miles away at Blue Hills. Drive just 15 miles to Gillette Stadium for football games and premier shopping in the city.
Whether you’re traveling solo or with your family (Fido included!), you’ll love our spacious one and two-bedroom suites. Every suite features a fully equipped kitchen, sofa bed, work Desk, and flat screen TV. Sweat the stress away in the 24-hour fitness center and unwind in our indoor heated pool and whirlpool. A complimentary evening social featuring light fare, beer, and wine is offered every Wednesday and our free breakfast is served daily. On-site parking and WiFi are both on the house.
Location
Homewood Suites by Hilton Boston/Canton, MA
50 Royall Street, Canton, MA
02021, United States
Hours
Reviews
4.3
590 reviews
5 stars
348
4 stars
136
3 stars
55
2 stars
22
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for their friendliness, helpfulness, and accommodating nature, with many guests highlighting individual employees for their exceptional service.
Room Quality
While many guests appreciated the spaciousness and cleanliness of the rooms, several reviews mentioned issues such as odors, outdated furnishings, and cleanliness concerns.
Breakfast Experience
The breakfast was generally well-received, with many guests enjoying the variety and quality, although some noted a lack of options on certain days.
Pool Condition
Multiple reviews pointed out problems with the pool's cleanliness and maintenance, describing cloudy water and other issues that detracted from the overall experience.
Customer Service Issues
Some guests reported poor customer service experiences, particularly regarding lost items and handling of complaints, indicating inconsistency in service quality.
- GGGeorgeJan 6, 20265.0Based on stays at several Hilton properties, this location, the staff, and especially Tommie the manager, are gracious, accessible, professional. I rarely witness managers greet their clients during the morning hours. Tommie is ever present, polite, attentive, courteous, engaging. So very glad I found a Hilton location that appreciates the guests.
- MDMarcus DavisDec 23, 20255.0Perfect Staff with an infectious personality. Super friendly and helpful. Front desk team really made me feel welcomed
- LZLinda ZhaoDec 18, 20251.0Worst hotel service ever. I left one of my AirPod earbud in the room, realized it in the afternoon after checked out, call back to the hotel, front desk said they have no information on lost and found, only housekeeping manager can help. Got transferred, left message, no response. Returned to the hotel, checked with the front desk, not helpful at all and was told only the housekeeping manager can help and he is off. When we said we can see the ear bud is in the hotel through find my devices and asked if we can use the find my to track it down, was told we can’t go up to be close to the room we stayed and they can’t check with the current guest. The only way is to call back. We further asked if the house keeping department needs to report guest’s lost items. Was told no. The only way to find out is if guests calls back. Can’t believe such a hotel policy in place. The resistance and not willing to help is beyond what you can imagine. Worst ever.
- LELa EpicuristaDec 5, 20255.0We had a wonderful experience at this hotel. Staff is welcoming and accommodating. Convenient location. Highly recommend.
- WWWM.Dec 1, 20251.0service is ok, rooms and hallways smell weed pool water is not clean, pool area very cold, water is warm , hot tub water doesn't look right, foggy and dark. my kids swam for 5 minutes only big disappointment. we couldn't wait to leave.
Frequently Asked Questions About Homewood Suites by Hilton Boston/Canton, MA
What are the check-in and check-out times at Homewood Suites by Hilton Boston/Canton, MA?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available in public areas, along with a public internet terminal.
Are pets allowed at Homewood Suites by Hilton Boston/Canton, MA?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
Is there free parking available at the hotel?
Yes, the hotel offers free self-parking and accessible parking options.
What type of breakfast service is provided?
Complimentary breakfast is available daily at no extra charge.
Does the hotel have fitness and swimming facilities?
Yes, there is a free 24-hour fitness center with equipment including treadmills, ellipticals, and free weights, plus an indoor heated pool and a hot tub.
Is the hotel suitable for guests with mobility challenges?
Yes, the hotel has accessible parking, elevator access, and is mobility accessible throughout.
What nearby public transit options can help me reach the hotel?
The hotel is just five minutes from the Route 128 train station, making travel to and from the hotel easy.
What nearby restaurants or pubs can guests visit around the hotel?
Guests can visit Hillside Pub for pub fare, Tama Japanese Ramen & Bar for Asian cuisine, Trillium brewery and restaurant, Dunkin' coffee shop, and Suffolk Grille, all located near the hotel.
Are there any nearby outdoor attractions for hiking or nature activities?
Yes, the Skyline Trail is a nearby hiking trail and nature reserve, perfect for outdoor enthusiasts staying at the hotel.