Business Details
About
HotelHampton Inn
The Hampton Inn Boston/Cambridge hotel is a superior first class hotel featuring 114 elegantly styled guest rooms equipped with all the modern conveniences needed by today's business and leisure traveler.
Location
Hampton Inn Boston/Cambridge
191 Monsignor O'Brien Highway, Cambridge, MA
02141, United States
Hours
Reviews
4.0
1,006 reviews
5 stars
428
4 stars
341
3 stars
134
2 stars
44
1 star
59
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several reviews highlighted issues with cleanliness, including stains in rooms and bathrooms, and reports of mold.
Staff Service
Mixed feedback on staff service; some guests praised the friendliness and helpfulness, while others reported rudeness and lack of hospitality.
Parking Issues
Parking was frequently mentioned as inadequate, with many guests noting the tight spaces and first-come-first-serve policy.
Location
The hotel is well-located near public transit and attractions, which was positively noted by many guests.
Breakfast Quality
Breakfast received generally positive remarks for variety and quality, although some found it crowded.
- CBCindy Burke2 days ago3.0The staff was friendly and accommodating, especially the breakfast ladies, and the breakfast was excellent. But the hotel has several issues, and I won't stay there again. This Hampton hotel only had one luggage cart for a seven story building. I had to make two trips to the claustrophobic parking garage to get everything to my room. There was one partial roll of bathroom tissue in the room and no extras, so I had to request more. The worst issue was that I had asked for a room on a high floor, away from the elevator so I could sleep well during my three-day stay. But I was given a room with a connecting door, and I could hear much of what the neighbors said. They also had a dog that barked occasionally. I couldn't face changing rooms after I had already unpacked, so I slept with a pillow over my head. Definitely not up to the usual Hilton/Hampton Inn standards. I am editing to add that the room did not have a microwave.
- RÉlisabeth Roy-DrouinDec 24, 20255.0Everything you need at a great price ! Parking included and breakfast included. Next to the T. Courteous staff and the place is very clean. Would recommand 100% to a trip to Boston.
- SVSanket VadhvanaDec 21, 20254.0Decent hotel. Worth the money. The parking is free though a little congested and might be full sometimes.
- JGjames galvinDec 21, 20252.0Older hotel showing its age a bit. Positive: room rates were ok and there was free underground parking. Not so great: Both chairs in the room had stains in them (see pics). One looks like a Semen stain...the second I don't even want to guess what it is/where it came from. water damage on the ceiling of the room was showing. Heating/cooling not optimal - could not keep the room cool at night. Had temp controls on the heater/ac unit under the window and also on the wall - no clear instructions on how to make sure the right one was used.
- EYElise YostDec 10, 20251.0Was denied use of their lobby bathroom despite stating it was an emergency. Complete lack of compassion and hospitality. Bathroom access is an accessibility issue.
Frequently Asked Questions About Hampton Inn Boston/Cambridge
What are the check-in and check-out times at Hampton Inn Boston/Cambridge?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Boston/Cambridge provide free breakfast?
Yes, the hotel offers free buffet breakfast to guests.
Is the Hampton Inn Boston/Cambridge accessible for guests with mobility needs?
Yes, the hotel includes accessible parking, an accessible elevator, and overall mobility accessible facilities.
Are pets allowed at Hampton Inn Boston/Cambridge?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free Wi-Fi and fitness facilities?
Yes, free Wi-Fi is available in public areas, and there is a fitness center with free weights, a treadmill, and an elliptical machine at no extra charge.
Is parking available at Hampton Inn Boston/Cambridge?
Yes, self-parking is available for free for guests.
Can guests use digital keys instead of physical key cards?
Yes, digital guest room keys are available for convenience.
Are there any nearby fitness centers close to Hampton Inn Boston/Cambridge?
Yes, Raw Fitness gym is located nearby, which guests can visit for additional workout options.
What shopping options are available near Hampton Inn Boston/Cambridge?
Guests can explore several nearby antique and gift stores such as Irene's Lush Life, The Queen's Vault, Cambridge Antique Market, and Antmuffin: Art, Antiques & Collectibles for unique finds.
Are there convenient dining options close to Hampton Inn Boston/Cambridge?
Yes, guests can enjoy nearby restaurants and cafes such as Anthony's Pizza, Olive Cafe, and Dunkin' for casual meals and coffee.