Business Details
About
Hotel
The Hampton Inn Boston/Cambridge hotel is a superior first class hotel featuring 114 elegantly styled guest rooms equipped with all the modern conveniences needed by today's business and leisure traveler.
Location
Hampton Inn Boston/Cambridge
191 Monsignor O'Brien Highway, Cambridge, MA
02141, United States
Hours
Reviews
4.0
999 reviews
5 stars
428
4 stars
337
3 stars
133
2 stars
43
1 star
58
What are people saying?
AI-generated from recent customer reviews
Staff Service
Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and unprofessional behavior.
Cleanliness
Rooms generally reported as clean, but some guests experienced issues with unclean bathrooms and inadequate housekeeping.
Breakfast Quality
Breakfast received positive feedback for variety and quality, though some found it crowded.
Parking Issues
Parking garage is often full and poorly designed, leading to frustration among guests.
Location Convenience
Hotel's location is praised for easy access to public transportation and nearby attractions.
- JSJean SaundersOct 27, 20254.0Good location in Cambridge. Near to Museum of Science
- DTDonna TremblayOct 15, 20251.0I booked this hotel on the app for Jun 2026 selecting the Hilton honors discount rate. Not one of the two below it that said nonrefundable. Imagine my surprise when my card was charged in full the next day. Apparently in small print at checkout it states nonrefundable. The manager refused to cancel and refund as it is an event weekend. Another surprise for me. 8 months away they can easily resell the room and probably for more money but will not budge. Must not think much of their hotel. Long term Hilton Honors member no more.
- SSsawyerSep 29, 20251.0Everything was horrible from the beginning. The staff was horribly rude and hostile and gave me rude looks from the beginning. They didn’t offer me my free water bottles for my hilton honer member and i’ve never had to ask before. she treated me different because i was younger and she was ageist. the manager linda was just as bad and just as hostile. she’s unprofessional and should not be allowed to work there anymore. i can’t believe the staff and service at this place, trust me you’ll never see me there or at a hampton inn again. HORRIBLE!!!!!!!
- BJbob jamesSep 29, 20251.0soon as i arrived was lied to about the times about breakfast, very unwelcoming and made me very uncomfortable, felt targeted because of my age, thinking i wouldn’t be able to pay my own room. the parking was terrible, people just parked wherever they wanted. People around us were very noisy and nothing was done about it. overall terrible experience
- BFB FSep 28, 20255.0Staff was polite and welcoming. Room was clean. Breakfast was fresh and plentiful.
Frequently Asked Questions About Hampton Inn Boston/Cambridge
What are the check-in and check-out times at Hampton Inn Boston/Cambridge?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Boston/Cambridge provide free breakfast?
Yes, the hotel offers free buffet breakfast to guests.
Is the Hampton Inn Boston/Cambridge accessible for guests with mobility needs?
Yes, the hotel includes accessible parking, an accessible elevator, and overall mobility accessible facilities.
Are pets allowed at Hampton Inn Boston/Cambridge?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free Wi-Fi and fitness facilities?
Yes, free Wi-Fi is available in public areas, and there is a fitness center with free weights, a treadmill, and an elliptical machine at no extra charge.
Is parking available at Hampton Inn Boston/Cambridge?
Yes, self-parking is available for free for guests.
Can guests use digital keys instead of physical key cards?
Yes, digital guest room keys are available for convenience.
Are there any nearby fitness centers close to Hampton Inn Boston/Cambridge?
Yes, Raw Fitness gym is located nearby, which guests can visit for additional workout options.
What shopping options are available near Hampton Inn Boston/Cambridge?
Guests can explore several nearby antique and gift stores such as Irene's Lush Life, The Queen's Vault, Cambridge Antique Market, and Antmuffin: Art, Antiques & Collectibles for unique finds.
Are there convenient dining options close to Hampton Inn Boston/Cambridge?
Yes, guests can enjoy nearby restaurants and cafes such as Anthony's Pizza, Olive Cafe, and Dunkin' for casual meals and coffee.