Business Details
About
Hotel
Located near Harvard and Tufts universities, our industrial-chic hotel blends the history of Cambridge with all the modern comforts you expect.
Freepoint Hotel features:
-Pet-friendly
-Free WiFi
-24-hour fitness center
-Nine miles from the airport
Find smart comforts and minimalist vibes in our rooms and suites inspired by art and technology.
Freepoint Kitchen & Cocktails serves up global flavors from local ingredients. Or dine in total comfort with room service specialties.
For weddings and events, we offer three distinct venues including landscaped gardens and open-plan spaces.
Explore our bustling collegiate neighborhood and cross the Charles River to Boston's historic Beacon Hill in less than 15 minutes.
Location
Freepoint Hotel Cambridge, Tapestry Collection by Hilton
220 Alewife Brook Pkwy, Cambridge, MA
02138, United States
Reviews
3.8
835 reviews
5 stars
349
4 stars
221
3 stars
120
2 stars
46
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised helpful staff while others reported rudeness and unprofessional behavior.
Hidden Fees
Numerous complaints about mandatory fees, including a $25 destination fee and $25 parking fee, which many guests felt were misleading.
Room Quality
Rooms received mixed feedback; some found them clean and modern, while others reported issues with cleanliness, noise, and outdated decor.
Breakfast Quality
Breakfast options were criticized for being overpriced and of low quality, with many guests preferring to eat elsewhere.
Location
The hotel is conveniently located near amenities but is described as being in a less desirable area, making access to Boston challenging.
- EGE Gordon3 days ago4.0This hotel far exceeded my expectations. Past reviews are not great, as you can see. I don't know if there's been a management change or if they actually pay attention to their reviews, but the property was clean and well-maintained, the staff were very helpful, and the location was great. It's ten minutes' walk to Alewife station and is surrounded by shops and restaurants, including grocery stores and a pharmacy. If I come back to Cambridge, I'll be back here.
- BSBenjamin SmithNov 16, 20255.0We have stayed a few times at the Freepoint Hotel and have always had a good experience. The rooms are nice and the staff are excellent. Shout out to Carl at the front desk for making our stay super easy.
- TGTaylor GoebelNov 11, 20251.0This place is absolutely discusting. Bugs all over the hallway when we arrived. I asked if they could clean it, was trying to be nice about it. They did nothing. I checked out the next morning and was told i could get a refund because of conditions. This was in July. I am still fighting to get the money back. I had to go buy another hotel because i did not want to stay here. The best part was they responded saying they did a full inspection for bed bugs and were told there were none, so that is why i am not getting a refund. I never once said anything about bed bugs, it was more, oh idk the roaches everywhere. It is so crazy that large corporations can just do this to people without consequences over and over. Its $400 you look so pathetic. You are a billion dollar company..
- ACAaron CoburnNov 5, 20253.0Location fo rthis hotel is not bad if you know how to use the Boston MBTA trains or taxis. I used to make trips to Boston from VT and would stay here for very cheap. I would pay about $250 for the week thanks to having a good friend that knew the manager. They would also make you pay for parking which i never had to do. The breakfest was always great which is a plus when your paying for a cheap hotel, the parking lot wasnt bad and neither was the view of the mall parking lot out the room windows, lol. I have a before and after photo of the mall parking lot from one day to the next because wqhen i got here it ws nice and overnight we had a snow storm. Warning- if traveling to Boston during winter months exspect delays. The day i left it took me almost 2 hours to drive 1 mile because everyone had on there racing slicks
- TRTodd ReutzelOct 18, 20252.0Diamond member and travel all over. Horrible hotel for the price. Lowest Hilton tier Hampton Inns are a much better product. Bar is not open on weekends? Weekends? Location is poor with not much around that you could walk too. Liquor store next door. Low class for high price.
Frequently Asked Questions About Freepoint Hotel Cambridge, Tapestry Collection by Hilton
What are the check-in and check-out times at Freepoint Hotel Cambridge?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Freepoint Hotel Cambridge pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free WiFi to guests?
Yes, Freepoint Hotel Cambridge offers free WiFi in public areas along with public internet terminals.
What dining options are available within Freepoint Hotel Cambridge?
The hotel has one restaurant called Freepoint Kitchen and Cocktails, and also offers room service with specialty dishes.
Are there fitness facilities available for guests?
Yes, the hotel offers a 24-hour fitness center available to guests for free.
Is Freepoint Hotel Cambridge accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking and an accessible elevator.
Does the hotel allow self-parking and luggage storage?
Yes, self-parking is available and the hotel offers baggage storage for guests.
Are there any eco-friendly or sanitation programs in place at the hotel?
Yes, the hotel has ISO14001 and ISO50001 eco certifications, uses compostable food containers and cutlery, employs commercial grade disinfectants, and has several sustainability programs such as recycling and food waste reduction.
What nearby coffee shops can guests visit around Freepoint Hotel Cambridge?
Guests can walk to nearby Starbucks for coffee and smoothies, which is conveniently located close to the hotel.
Are there other dining or drinking options near the hotel?
Yes, besides Freepoint Kitchen and Cocktails within the hotel, guests can explore Cambridge Wine & Spirits nearby for drinks and Mamagoo's Pizza & Sub Shop for casual dining.
What attractions or activities are close to Freepoint Hotel Cambridge?
Danehy All Weather Turf Field is a nearby landmark and recreational area where guests can enjoy outdoor activities.