Hilton Garden Inn Boston Brookline

Reviews

• BN

  Beth Nealon

  2 days ago
  5.0
  Very clean. Nice room. Young man working valet parking was extremely nice and helpful.
• DD

  Dnrothx

  Jan 5, 2026
  4.0
  Nice rooms, comfortable bed. Only quirk are the motion-sensitive lights in the bathroom that can't detect when you're in the shower, so the light flips off on you. Might have missed the switch to turn motion sensitivity off somewhere. We're cheapskates, so we opted to walk across the street from the 24-hour municipal garage rather than pay for the hotel valet. Can get breakfast included if you want when you make a reservation, but we opted to eat in Coolidge Corner where options are plentiful. Would stay here again.
• IF

  Inge Formenti

  Jan 2, 2026
  1.0
  Let me start out by saying staff is wonderful and the onsite restaurant is great. Things go down from there. Piddly detail. Two people in a two bed room need more than two coffee cups and some extra coffee fixings. Also more than two towels. It was supposed to be an accessible room with bathtub. It absolutely failed in that department. I use a walker and have orthopedic issues. Both beds were so low that sometimes I needed help to get up. The only chairs were either too low or on wheels. Again a no go with me. The tub was so high I had difficulty getting in and out, which put a lot of water on the floor, resulting in a flood--there was also no floor drain. Our piddly allotment of towels barely helped, so it was call the desk time. The automatic light turned off while I was in the shower. Had my daughter not been with me, I would have risked serious injury struggling to get out of the tub in the dark and making my way through standing water on a slippery floor to the switch. And then there was no place to hang a towel except the grab bar. Worst stay ever from an accessibility point of view. Hilton should be ashamed.
• JJ

  John

  Dec 18, 2025
  3.0
  Bed was hard as a rock. Was like sleeping on the floor. Nice bathroom. The heater/air conditioner was loud and will wake you up every time it comes on. The closet light kept turning itself on and off all night. The restaurant food was very good. Nothing was really within walking distance and you have to wait for someone to park or retrieve your car which takes about 20 minutes. The room was clean. I will not stay here again. It was impossible to sleep and inconvenient.
• TM

  Todd Smith (Modern Mystic)

  Dec 16, 2025
  1.0
  Buyer beware: hidden fees everywhere. Room rates change daily, there is a lobby sign proclaiming $45 valet parking fee, but they actually bill you $50. Rooms not impressive at all. Was told $125 per night, they are actually $177.88. I'm blind, unemployed w bone infections and was paying for the room for my dad as mom was at a local hospital getting her cancerous breast removed. I was not there. But it's after you book the sign advertised the additional fees for parking. The sign is off to the side. Their restaurant, The Ounchbowl offered two fish and chips, two adult beverages and one sparkling water-$100. Can't make this up. If they are trying to garner customer loyalty this isn't the way to do it. When I spoke to the assistant general manager, after my fourth phone call, he was hostile and pretended that he hadn't told me he'd remove the valet fees daily. Each time we spoke he slammed the phone down. Damaie is is name, difficult to understand. Perhaps middle eastern. Rude beyond words. The Hilton Garden In. Will never see my business again, despite the frequent Boston trips. Although it's convenient to the hospital, only half mile away, it's not worth the grief and highway robbery.

Frequently Asked Questions About Hilton Garden Inn Boston Brookline