Welcome to the Homewood Suites by Hilton Boston / Andover. It is our pleasure to host you on your visit to the Boston, North of Boston and Southern New Hampshire areas. Located in the heart of the Merrimack Valley, our all-suite hotel is within minutes of the Boston and Manchester airports, I-93, Routes 95 / 128 and the Massachusetts Turnpike (I-90). Nestled on beautiful wooded land, in the town of Andover, Massachusetts, you will find us centrally located to where you need to be, whether you are here for business, leisure or an extended stay. Enjoy free breakfast daily and free WiFi.
Many guests reported issues with cleanliness, including dirty rooms, unwashed sheets, and unpleasant odors.
Staff Performance
Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for rudeness and lack of professionalism.
Breakfast Quality
The breakfast service received mixed reviews; some guests enjoyed it and highlighted the helpfulness of staff, while others found it lacking variety or quality.
Room Quality
Rooms were described as spacious and well-equipped, but several guests reported maintenance issues and cleanliness concerns.
Pet Policy
The pet-friendly policy was a point of contention, with some guests expressing discomfort due to allergies and pet-related issues.
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Kevin Nosek
Nov 6, 2025
5.0
Overall very clean and great for the price. I had called two different days to get early check in due to a wedding and was told we were all set, but when we got there they said our room wouldn't be ready until regular check in time. Other than that, everything was great! Very good breakfast as well.
BR
BÁRBARA SOLER R
Nov 4, 2025
5.0
Espectacular lugar, cómodo, limpio, personal muy amable. Buen estacionamiento.
AH
Ashley Hutcherson
Oct 31, 2025
5.0
We stayed here for 7 weeks, for work. The housekeeping team did an excellent job to keep our room clean and comfortable. Sima is cheerful ,hepful and welcoming . She keep the breakfast always fresh, tasty, and a great way to start each day. She is great example of outstanding hospitality and one of the main reasons we extended our stay.
YH
Yvette Hausleben
Oct 15, 2025
5.0
I wish I took pictures. Sorry people
The room was fantastic! It was so clean and smelled great! The price was a little too high for my liking but it was prime fall season. I wish I could have stayed longer.
BW
Ben Wilson
Oct 2, 2025
5.0
I had employee discount (great value), but the full kitchen in the room and free breakfast made this a top choice