Business Details
About
HotelHilton
The Hilton Shreveport hotel is a dynamic conference center hotel with luxury accommodations in Shreveport Louisiana, connected to the Shreveport Convention Center. The Hilton Shreveport offers unparalleled convenience for business travelers and meeting planners. Leisure travelers also enjoy the world-class services and amenities offered at the Hilton Shreveport hotel.
Upscale accommodations with premium furnishings, a heated rooftop swimming pool, 24-hour business center, hotel restaurants, and complimentary airport shuttle service are just a few reasons visitors to Shreveport Louisiana make the Hilton hotel in Shreveport their home base.
The Hilton Shreveport hotel is non-smoking and offers 311 luxury accommodations and suites with Signature Hilton Serenity bedding, as well as additional in-room amenities:
High-speed Internet access
42-inch LCD flat panel HDTV with premium channels
Cusinart coffee maker
Refrigerator
Crabtree and Evelyn bath amenities
Spacious work des
The hotel also boasts additional onsite amenities to help make your stay in Shreveport memorable:
Heated rooftop swimming pool,
24-hour fitness center with Precor cardio equipment Peloton bikes and Hydroflow
banquet facilities for up to 150 people
Event catering.
complimentary shuttle within a two-mile radius of hotel,
complimentary airport shuttle service - Shreveport Regional Airport and Downtown Municipal Airport
Market 104 restaurant, River and Rye lobby bar.
Coffee Talk Café
Room service
The hotel’s prime location offers easy access to Shreveport sights and nearby attractions, as well as Hotel Specials and Packages:
Connected to Shreveport Convention Center
Two blocks from Shreveport riverboat casinos
Located near downtown Shreveport corporations and medical centers
Near Shreveport attractions: Festival Plaza, Barksdale Air Force Base, Louisiana Boardwalk. Sci-port Discovery Center, Shreveport Aquarium
Location
Hours
Reviews
4.2
2,081 reviews
5 stars
1,140
4 stars
523
3 stars
200
2 stars
81
1 star
137
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty bathrooms, hair on towels, and musty odors in rooms.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reviews criticized overall staff service as unprofessional and dismissive.
Room Conditions
Guests reported outdated rooms, plumbing issues, and inconsistent water temperature, indicating a need for renovations and maintenance.
Service Disruptions
Frequent complaints about service disruptions, including long wait times for room service, broken elevators, and lack of hot water.
Location and Amenities
The hotel is well-located but lacks essential amenities like microwaves in rooms and complimentary breakfast, which disappointed many guests.
- WSWaniline S.1 day ago1.0See pictures, this was my room 301. No pillows and look at the bathtub… no more words needed. This was my last stay with Hilton in my life, I Promise.
- MRMary Riggs2 days ago5.0Great experience. Didnt really interact with the staff much but the front desk people were friendly and helpful at check in/out. The restraunt staff were super attentive and friendly. Rooms were spacious and well arranged. Bathrooms were comfortable. Only complaint is the pillows. I hate the pillows that Hilton hotels use.
- CCCJ2 days ago5.0This Hilton location showed that they care about the guests and are very attentive. Very detailed oriented, Bravo Shreveport 😎
- NNNathanJan 2, 20263.0Stayed here for one night. Paid for the self parking and trying to leave the parking garage my key would not allow me to exit. I tried using the app and the app told me to call the front desk. I called the desk (twice) and the lady I was speaking with made me feel like I was wasting her time. She did not want to even attempt to help me and asked if I pushed the help button on the exit station. I was trying to explain to her that the app told me to call the front desk when she just hung up on me. I expect more out of a Hilton. Terrible customer service will definitely drive customers away.
- KSKaya SpicerDec 13, 20253.0The rooms are kind of dated. They need to be updated. There’s an issue with the water and showers and some of the rooms. The staff is very friendly and very helpful. The food at the restaurant is good enough parking is across the street easy to get to the rooms are clean no odors. There’s something going on with the plumbing, not sure what can be done about it, but it can be very loud. I turned the water on the brown water came out first there’s work to be done on this hotel for sure 3.5 stars.
Frequently Asked Questions About Hilton Shreveport
What are the check-in and check-out times at Hilton Shreveport?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Shreveport offer airport shuttle services?
Yes, Hilton Shreveport provides a free airport shuttle service to Shreveport Regional Airport and Downtown Municipal Airport.
Are there any accessible features available at Hilton Shreveport?
Yes, the hotel offers accessible parking and an accessible elevator, ensuring accessibility for guests with mobility needs.
Does Hilton Shreveport provide Wi-Fi for guests?
Yes, Wi-Fi is available in public areas and a public internet terminal is provided for guests.
What dining options are available at Hilton Shreveport?
Hilton Shreveport offers three restaurants including Market 104 Restaurant featuring American and Cajun cuisine, and River & Rye, known for American barbecue. There is also the Coffee Talk Café and a lobby bar.
Is Hilton Shreveport pet-friendly?
No, pets including cats and dogs are not allowed at Hilton Shreveport.
What recreational facilities are available at the Hilton Shreveport?
Guests can enjoy a heated rooftop outdoor swimming pool and a free 24-hour fitness center equipped with Precor cardio machines, Peloton bikes, and Hydroflow equipment.
What transportation options are available near Hilton Shreveport?
Guests can use the complimentary local shuttle within a two-mile radius and find nearby public transportation options such as the Greyhound Bus station.
What nearby attractions can guests visit around Hilton Shreveport?
Guests can easily visit the Shreveport Convention Center, Festival Plaza, the Shreveport Aquarium, Louisiana Boardwalk, and the Shreveport Riverboat Casinos, all close to the hotel.
Where can guests find coffee near Hilton Shreveport?
Guests can enjoy coffee at Starbucks @ Hilton, conveniently located close to the hotel for their coffee needs.