Business Details
About
Hotel
Conveniently located 6.8 miles from downtown Baton Rouge and 10 miles from Baton Rouge Metropolitan Airport/Ryan Field and directly off interstate 10.
Location
Hampton Inn & Suites Baton Rouge/Port Allen
2755 Commercial Drive, Port Allen, LA
70767, United States
Hours
Reviews
4.1
594 reviews
5 stars
333
4 stars
140
3 stars
43
2 stars
27
1 star
51
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that the rooms were old, in need of renovation, and had cleanliness issues such as strange smells, bugs, and unclean bathrooms.
Staff Performance
The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported unprofessional behavior and poor communication.
Safety Concerns
Several reviews highlighted safety issues, particularly regarding false fire alarms and elevator malfunctions, leading to a lack of trust in the hotel's safety measures.
Breakfast Quality
The breakfast offerings were frequently criticized for being subpar, with reports of spoiled food and limited options.
Overall Experience
Guests had varied experiences, with some enjoying their stay due to friendly staff and clean rooms, while others expressed disappointment and frustration over multiple issues.
- CRCourtney RossNov 3, 20251.0Room was awful. Shower had mold all over and around the tub. Shower head had mold all around it. Room smelled like mildew. Front desk attendant gave us the key to 2 more rooms and the bathrooms looked the same. Didn’t stay the full two days. The General Manager never called me back and Hilton Honors never responded. Never staying at another Hampton Inn period.
- ANAjai NOct 2, 20253.0The rooms and carpets are very old and the air conditioner was very loud. The location of the hotel is very close to my plant and hence willing to forgo comforts for short stays.
- DFDavid FergusonOct 1, 20254.0Seems like a good average Hampton inn and not crowded the time I stayed
- JRJ D RSep 19, 20251.0DANGEROUS HOTEL - Do Not Stay Here! During a two night stay, there were four false fire alarms triggered during the night. Not only is that completely unsafe to have a faulty fire alarm system, but loosing sleep, which is the entire point of a hotel, is completely unacceptable. I later learned from co-workers that this isn't this first time this has happened. Additionally, at least one of the elevators shakes terribly when reaching a floor as if it's going to give out. Given the condition of the alarm system, I definitely don't trust it. One of the morning staff was also always having a conversation on their phone and not manning the front counter while standing in the main doors leading out of the hotel. Hotel has other minor issues with the rooms. (This was my second trip.) I have a full week stay planned for next week. I've since cancelled and am staying at a different hotel chain; I've been with Hilton for nearly a decade at this point.
- JSJessica SchafferSep 18, 20255.0My sister and I stayed here for the night on our way to Texas. The room was good, just needed a little TLC. We got woken up at 6am with the fire alarm going off. Tenika checked us in the day before and checked us out this morning. She was very apologetic about the fire alarm in which I told her, she didn't need to be. Thank u Tenika for being so pleasant and friendly.
Frequently Asked Questions About Hampton Inn & Suites Baton Rouge/Port Allen
What are the check-in and check-out times at Hampton Inn & Suites Baton Rouge/Port Allen?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available at Hampton Inn & Suites Baton Rouge/Port Allen and is there a fee?
Yes, free self-parking is available for guests.
Does Hampton Inn & Suites Baton Rouge/Port Allen allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
What accessibility features does Hampton Inn & Suites Baton Rouge/Port Allen provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Is breakfast included at Hampton Inn & Suites Baton Rouge/Port Allen?
Yes, a buffet breakfast is available for free to guests.
Does the hotel offer fitness facilities?
Yes, a fitness center with equipment like elliptical machines and treadmills is available for free.
What environmental certifications has Hampton Inn & Suites Baton Rouge/Port Allen received?
The hotel has ISO 14001, ISO 50001, and HILTON_LIGHTSTAY eco-certifications.
Are there any nearby hotels or resorts close to Hampton Inn & Suites Baton Rouge/Port Allen?
Yes, nearby accommodations include Comfort Suites Port Allen - Baton Rouge, Holiday Inn Express & Suites of Port Allen, Studio 6 Port Allen, TownePlace Suites by Marriott Baton Rouge Port Allen, La Quinta Inn & Suites by Wyndham Baton Rouge - Port Allen, and Quality Inn & Suites Baton Rouge West - Port Allen.
What dining options are available near Hampton Inn & Suites Baton Rouge/Port Allen?
Nearby dining options include Burger King, Taco Bell / KFC, and KFC fast food restaurants.
Are there any entertainment or leisure venues close to the hotel?
Guests can visit Evangeline Downs Off Track Betting, TD's Sports Bar, CC's Lounge, and Alley Cats Custom Tattoo and Piercing nearby for entertainment.