Business Details
About
HotelHampton Inn
Conveniently located 6.8 miles from downtown Baton Rouge and 10 miles from Baton Rouge Metropolitan Airport/Ryan Field and directly off interstate 10.
Location
Hampton Inn & Suites Baton Rouge/Port Allen
2755 Commercial Drive, Port Allen, LA
70767, United States
Hours
Reviews
4.1
595 reviews
5 stars
333
4 stars
141
3 stars
43
2 stars
27
1 star
51
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, mold in bathrooms, and unclean common areas.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and lack of responsiveness to issues.
Room Condition
Many customers noted that the rooms were outdated and in need of repairs, including issues with air conditioning, plumbing, and general maintenance.
Breakfast Quality
Several guests expressed dissatisfaction with the breakfast options, citing poor quality and limited variety.
Safety Concerns
There were serious safety complaints regarding false fire alarms and malfunctioning elevators, leading to a lack of trust in the hotel's safety measures.
- JTJoshua ThurmanDec 12, 20254.0The hotel is clean, but the bed was a little uncomfortable. Probably time to update the mattress. I didn't eat any breakfast, so I can't comment on that.
- CRCourtney RossNov 3, 20251.0Room was awful. Shower had mold all over and around the tub. Shower head had mold all around it. Room smelled like mildew. Front desk attendant gave us the key to 2 more rooms and the bathrooms looked the same. Didn’t stay the full two days. The General Manager never called me back and Hilton Honors never responded. Never staying at another Hampton Inn period.
- ANAjai NOct 2, 20253.0The rooms and carpets are very old and the air conditioner was very loud. The location of the hotel is very close to my plant and hence willing to forgo comforts for short stays.
- DFDavid FergusonOct 1, 20254.0Seems like a good average Hampton inn and not crowded the time I stayed
- JRJ D RSep 19, 20251.0DANGEROUS HOTEL - Do Not Stay Here! During a two night stay, there were four false fire alarms triggered during the night. Not only is that completely unsafe to have a faulty fire alarm system, but loosing sleep, which is the entire point of a hotel, is completely unacceptable. I later learned from co-workers that this isn't this first time this has happened. Additionally, at least one of the elevators shakes terribly when reaching a floor as if it's going to give out. Given the condition of the alarm system, I definitely don't trust it. One of the morning staff was also always having a conversation on their phone and not manning the front counter while standing in the main doors leading out of the hotel. Hotel has other minor issues with the rooms. (This was my second trip.) I have a full week stay planned for next week. I've since cancelled and am staying at a different hotel chain; I've been with Hilton for nearly a decade at this point.
Frequently Asked Questions About Hampton Inn & Suites Baton Rouge/Port Allen
What are the check-in and check-out times at Hampton Inn & Suites Baton Rouge/Port Allen?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available at Hampton Inn & Suites Baton Rouge/Port Allen and is there a fee?
Yes, free self-parking is available for guests.
Does Hampton Inn & Suites Baton Rouge/Port Allen allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
What accessibility features does Hampton Inn & Suites Baton Rouge/Port Allen provide?
The hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Is breakfast included at Hampton Inn & Suites Baton Rouge/Port Allen?
Yes, a buffet breakfast is available for free to guests.
Does the hotel offer fitness facilities?
Yes, a fitness center with equipment like elliptical machines and treadmills is available for free.
What environmental certifications has Hampton Inn & Suites Baton Rouge/Port Allen received?
The hotel has ISO 14001, ISO 50001, and HILTON_LIGHTSTAY eco-certifications.
Are there any nearby hotels or resorts close to Hampton Inn & Suites Baton Rouge/Port Allen?
Yes, nearby accommodations include Comfort Suites Port Allen - Baton Rouge, Holiday Inn Express & Suites of Port Allen, Studio 6 Port Allen, TownePlace Suites by Marriott Baton Rouge Port Allen, La Quinta Inn & Suites by Wyndham Baton Rouge - Port Allen, and Quality Inn & Suites Baton Rouge West - Port Allen.
What dining options are available near Hampton Inn & Suites Baton Rouge/Port Allen?
Nearby dining options include Burger King, Taco Bell / KFC, and KFC fast food restaurants.
Are there any entertainment or leisure venues close to the hotel?
Guests can visit Evangeline Downs Off Track Betting, TD's Sports Bar, CC's Lounge, and Alley Cats Custom Tattoo and Piercing nearby for entertainment.