Business Details
About
Extended Stay HotelHomewood Suites
Daily Mandatory Charge includes: New Orleans Tourism Support Fee.
The Homewood Suites by Hilton New Orleans hotel is the perfect choice for accommodations when you are visiting the Big Easy - New Orleans, Louisiana. You'll enjoy our spacious one and two-bedroom suites, as well as many of the comforts, amenities and Louisiana hospitality we offer to make you feel at home. Located in the heart of the Central Business District, our hotel is one block from the St. Charles Avenue Streetcar line, three blocks from Louisiana Superdome, four blocks from the French Quarter, six blocks from Harrah's Casino and the Aquarium of the Americas and seven blocks from the Convention Center.
Each guest room at the Homewood Suites by Hilton hotel in New Orleans, Louisiana offers a fully equipped kitchen, featuring a full-sized refrigerator, microwave oven, coffeemaker, two televisions and complimentary high-speed Internet service right in your suite. Relax in our beautiful Homewood Suites by Hilton hotel indoor pool and enjoy our fitness center. Guests of the Homewood Suites by Hilton hotel in New Orleans, Louisiana can enjoy the daily complimentary hot full breakfast and our reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws).
With 6,000 square feet of meeting space, we provide the perfect business setting. At the Homewood Suites by Hilton New Orleans hotel, we will do our best to make sure you feel right at home, even when you're not!
Make Yourself At Home at the Homewood Suites by Hilton New Orleans hotel in Louisiana!
Location
Homewood Suites by Hilton New Orleans
901 Poydras Street, New Orleans, LA
70112, United States
Hours
Reviews
4.0
1,700 reviews
5 stars
900
4 stars
394
3 stars
154
2 stars
91
1 star
161
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who made a positive impact.
Room Quality
Feedback indicated that while rooms were spacious and clean, there were issues with maintenance, cleanliness, and outdated facilities in some cases.
Breakfast Experience
The breakfast offerings received positive remarks for variety and quality, although some guests noted inconsistencies in availability and temperature.
Location
The hotel’s location was frequently highlighted as a major advantage, being conveniently situated near attractions and restaurants.
Customer Service Issues
Several reviews pointed out significant customer service problems, including poor handling of complaints and issues with billing and lost items.
- MFMónica Patricia Ferrer1 day ago3.0Alquilé departamento con cocina pues por mi salud debo mantener una dieta especial y necesito heladera para conservar frutas y vegetales y vajilla tener agua caliente disponible y para poder realizar ensaladas como plato principal: no obtuve ni pava para el agua ni boul para la ensalada. No había en todo el hotel, por lo cual el equipamiento por el que pagué no estaba disponible.
- RGRaul GassosaDec 26, 20254.0Camere spaziose e adatte ad una famiglia. Colazione americana abbondante. Servizio non giudicabile e inadatto per una catena di quella categoria
- TTTraveling ToriDec 24, 20255.0Super nice hotel. Loved that they had coffee, cocoa and water available. The only issue is that the coffee was not hot, other than that they provide flavor creamers and sugar/sugar substitute.
- ASAlex SedlacekDec 15, 20254.0A decent hotel. It is showing its age. The room was nice but I could hear periodic scrapes and squeaks in my 9th floor room. The compressor on the fridge was also failing and had to be unplugged.
- DWDarlene WagnerDec 6, 20253.0Some good and some not so good here. The staff is amazing! Everyone is really nice. The room is older, it needs some repair work. The dishes were put away VERY, VERY dirty, the room didn't have dishwasher detergent, so I had to go ask for it, and the cleaning crew didn't come until later in the day, by that time we were back, and tired, so we just grabbed towels and a garbage bag. Already ran out of the body wash, so it wasn't filled before we came. The breakfast is pretty good for hotel breakfast, with more than a couple of choices. I wouldn't say don't stay here, but I would say be proactive in what you need and when, so your room has the supplies it needs. If I was to stay here again, I'd check everything as soon as we got here and ask for what we need right away. The location is perfect to get to everything you want to see. It's located on the corner, so most drivers can find it easy, valet was really nice and the hotel takes pets, and are really good to them. Overall, it's a good place to stay, just check your supplies right away, so there's no surprises when you need something.
Frequently Asked Questions About Homewood Suites by Hilton New Orleans
Do you have a shuttle?
No, we do not.
Do you have free breakfast at the hotel?
Yes, we offer a daily full-hot breakfast buffet included in room rate.
Do you have a gym?
Yes, the Fitness Center is located on Mezzanine level 24 hours with a Peloton.
Do you have a pool?
Yes, we have an indoor pool located on the first floor.
Is there laundry at the hotel?
Yes, we offer dry-cleaning service and self-serve laundry room.
Do you have a place to grab drinks or snacks?
Yes, there is a 24 hours suite shop located by the front desk
Is there a business center?
No, we do not have a business center.
What are the options for parking?
We offer valet parking for $42 plus tax daily.
Do you have a social hour?
Yes, join us on Wednesday for our evening social in our lodge area included in room rate.
Do the rooms have a microwave and mini fridge?
Yes, all rooms have them.
How far are you from the French Quarter?
We are located about a 10-minute walk from the French Quarter.
How close is Superdome?
We are 6 blocks from Superdome.
How far is the St. Charles Streetcar line?
We are 1.5 blocks from the Streetcar line.
How close is the hotel to Caesar's Casino?
We are 6 blocks from the casino.
How close is the hotel to a Smoothie King?
We have a Smoothie King just 8 blocks away.
Do you have freezers in the room?
Yes, all rooms have a full-sized refrigerator with freezer.
What accessibility features are available at Homewood Suites by Hilton New Orleans?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is complimentary breakfast provided at the hotel?
Yes, a daily full-hot breakfast buffet is included in the room rate for all guests.
Does the hotel have a fitness center?
Yes, the hotel features a fitness center located on the mezzanine level, open 24 hours and equipped with a Peloton bike.
Are pets allowed at Homewood Suites by Hilton New Orleans?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
Is parking available at the hotel, and what are the options?
Valet parking is available for $42 plus tax daily.
Does the hotel offer digital or contactless services for guests?
Yes, digital guest room keys and contactless check-in/check-out services are available for guest convenience.
Can guests find drinks or snacks on-site at any time?
Yes, there is a 24-hour suite shop located by the front desk where guests can purchase drinks and snacks.
What nearby public transportation options are available?
The hotel is just one block from the St. Charles Avenue Streetcar line, providing easy access to various New Orleans attractions.
What nearby entertainment and tourist spots can guests visit?
Guests can enjoy the French Quarter about a 10-minute walk away, visit Harrah's Casino six blocks away, or explore the Aquarium of the Americas, also just six blocks from the hotel.
Are there any nearby dining options to try while staying at the hotel?
Yes, guests can visit nearby places such as Horinoya for sushi, Jimmy John's for sandwiches, and Daisy Mae's Southern Fried Chicken & Breakfast for Southern cuisine.