Business Details
About
Hotel
Experience the captivating allure of our hotel's New Orleans location. When you stay at Hilton Garden Inn New Orleans Convention Center, you are just one block from the New Orleans Morial Convention Center and in walking distance of French Quarter attractions and restaurants.
Location
Hilton Garden Inn New Orleans Convention Center
1001 S. Peters Street, New Orleans, LA
70130, United States
Hours
Reviews
4.0
2,822 reviews
5 stars
1,415
4 stars
683
3 stars
315
2 stars
153
1 star
256
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff, particularly Jerry, Iman, and Olivia, for their exceptional service and friendliness.
Room Quality
While some guests found the rooms clean and comfortable, others reported issues such as broken showers and missing amenities.
Valet Service
Valet service received positive feedback, especially from Charlene and Clarence, who were noted for their helpfulness.
Location
The hotel is conveniently located near the convention center, but some guests felt the surrounding neighborhood was unsafe.
Breakfast Experience
Breakfast service was generally well-received, with specific praise for staff like Paul and Vernon, although some guests were unhappy about additional charges.
- CHCamille Hackney1 day ago4.0I enjoyed my stay! Everyone at the front desk was kind, helpful and approachable! The food.. I didn’t think a simple yogurt and fruit parfait could be so tasty and you can tell the staff take pride in what they do. Ms Shiela not only prepared the food, but she helped were saw a need, she cleared a table, checked on guests. Mr. Brian, was the same! Thank you all for a great stay!
- NYNicholas Young1 day ago5.0The Garden Inn was an excellent location for my conference at the convention center. The hotel was clean, pretty, quiet. The check in person, Michael was very helpful, and even checked me the next day to see how the visit was going. In the dining room all the staff was friendly and gracious. Fir me Paul at breakfast, and then ib the evening A J and Barbara were the people who took care of me. Everyone in that area took good care of their patrons. They were helpful and cheerful. That's what is needed to keep your patrons happy and coming back.
- SBScott Brown2 days ago5.0I stayed at the Garden Inn for a work conference and it was unbeatable, great rooms, friendly staff and amazing location for getting both to my conference and some of the best sites and food in New Orleans. I highly recommend the in-house breakfast, either on the menu or the buffet. The food was tasty, reasonably priced and quickly served. Paul was so friendly and remembered me and my order from a previous visit
- NGNyshae Gibson4 days ago5.0Jerry at the Hilton New Orleans deserves all the praise! From the moment we arrived, he welcomed us with genuine warmth and professionalism. He checked us in quickly, made us feel truly valued as guests, and went above and beyond to ensure our stay started on the right note. His positive attitude and exceptional customer service made a huge difference after a long day of travel. Thank you, Jerry, for making our experience unforgettable! You are amazing! 👏✨
- AWAllison WrightNov 10, 20252.0TLDR: FANTASTIC location if you are going to the conference center! Would NOT stay here again. The room was incredibly disappointing. We had the 1 King bed 1 bedroom suite. The description said it was two separate areas with a kind bed and a sofa bed. The king bed and the sofa bed were both there and it was all one space. They're was no door separating them. There is a nightclub pumping out the music right next door. That made for an interesting experience trying to get my kids to sleep. It was closer enough that we could feel the music in addition to hearing it. Would I stay here again? No, I would not. We stayed there 5 nights and the room was only cleaned once. We had to ask for towels multiple times. There weren't even enough towels for our group when we got there.
Frequently Asked Questions About Hilton Garden Inn New Orleans Convention Center
What are the check-in and check-out times at Hilton Garden Inn New Orleans Convention Center?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the Hilton Garden Inn New Orleans Convention Center provide free WiFi?
Yes, free WiFi is available in public areas, along with public internet terminals.
Are pets allowed at the Hilton Garden Inn New Orleans Convention Center?
Yes, both cats and dogs are welcome pets at the hotel.
Is there an on-site restaurant and bar at the Hilton Garden Inn New Orleans Convention Center?
Yes, the hotel features one restaurant and a bar for guests.
What accessibility features does the hotel offer?
The hotel has accessible parking and an accessible elevator to accommodate guests with mobility needs.
What types of payment does the Hilton Garden Inn accept?
They accept American Express, Visa, MasterCard, Discover, Diners Club, and cash payments.
Is parking available at the Hilton Garden Inn New Orleans Convention Center?
Yes, parking is available and valet parking services are provided.
Are there fitness or recreational facilities available at the hotel?
Yes, the hotel offers a fitness center that is available for free, and there is one outdoor pool for guests.
How close is the hotel to the New Orleans Morial Convention Center and the French Quarter?
The hotel is just one block from the New Orleans Morial Convention Center and within walking distance of French Quarter attractions and restaurants.
What nearby entertainment venues can guests visit after their stay?
Guests can enjoy nearby venues such as Que Orleans (a concert venue and comedy club), Amps Events (a music venue and dance club), The Metropolitan (dance club and bar), and Generations Hall (a dance club and cinema).
What parking options are available near the hotel?
Nearby parking options include Ace Parking, Fulton Place Parking Center, and Fulton Parking Garage, which can help when the hotel's parking is full or for guests preferring off-site parking.
Which notable landmarks or parks are near the Hilton Garden Inn New Orleans Convention Center?
St. Louis Cemetery No. 3 and Mississippi River Heritage Park are nearby landmarks where guests can explore local history and enjoy outdoor activities.