Business Details
About
Hotel
Our renovated 1927 historic building is a short walk from the Joy and Saenger Theatres. The French Quarter, Caesars Superdome, and Riverwalk Outlets are within one mile. The Canal Streetcar stops in front of the hotel to travel to cemeteries, riverfront, Bourbon St., and Cruise Port. Enjoy our bar, fitness center, and complimentary breakfast.
Location
Hampton Inn & Suites New Orleans Canal St. French Quarter
1300 Canal St., New Orleans, LA
70112, United States
Hours
Reviews
3.3
248 reviews
5 stars
89
4 stars
48
3 stars
29
2 stars
20
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently noted as friendly and accommodating, with specific praise for individuals like Essence and Antoine.
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty linens, musty smells, and unclean bathrooms.
Elevator Problems
Guests reported frequent issues with elevators, including long wait times and instances of being stuck.
Breakfast Quality
Breakfast received mixed reviews; while some enjoyed the variety, others found it lacking in quality and availability.
Location
The hotel is conveniently located near attractions, but some guests expressed concerns about safety in the surrounding area.
- MNMs. NoValueNov 7, 20251.0The reviews really speak for themselves. The staff was nice but unwilling to help with absolutely anything. The lobby looks nice but the rooms are below standard and outdated. First room had issue with heat and air system the maintenance guy who came was the best part of the stay by his honesty. Stay anywhere but here trust the reviews and the many of them
- BBB Mart (bmart)Nov 6, 20255.0My experience was great. Everyone was nice, my room was clean, and though I am a woman who was traveling alone, I felt safe. I will be staying here again, hopefully in the near future!
- JJJin2178Nov 6, 20255.0This hotel had a great location, view, and room! This is my pick whenever I go back! The service was great...big thank you to Jake.
- TDTymel DoddOct 31, 20251.0This place has thieves! They will steal your belongings out of your room and when you report it they will refer you to an insurance company that won't respond to any inquiries. Please pick somewhere else to stay to avoid the headache. I hope this helps someone.
- TLT LashawnOct 28, 20251.0DO NOT stay at this hotel. I stayed here in August and my door DID NOT securely close. In less than 24 hours someone accessed my room and stole my belongings. I reported the incident and all they could do was send it over to their insurance company. The insurance company ghosted me for over 2 months and when they did respond they said they are not liable for this. If you want your stuff to be stolen you’re more than welcome to stay there. I’d share the video of my door not securely closing but this review board doesn’t allow for videos.
Frequently Asked Questions About Hampton Inn & Suites New Orleans Canal St. French Quarter
What are the check-in and check-out times at Hampton Inn & Suites New Orleans Canal St. French Quarter?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is the Hampton Inn & Suites New Orleans Canal St. French Quarter pet-friendly?
Yes, both cats and dogs are allowed at the hotel.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas including a public internet terminal.
Are accessible parking and elevators available at this hotel?
Yes, the hotel provides accessible parking and has an accessible elevator for guests with mobility needs.
Is breakfast included in the stay at Hampton Inn & Suites New Orleans Canal St. French Quarter?
Yes, a complimentary buffet breakfast is available for guests.
Are there fitness facilities available at the hotel?
Yes, the hotel offers a free fitness center with equipment including elliptical machines and treadmills.
Does the hotel accept major credit cards and cash payments?
Yes, the hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
What nearby attractions can guests visit from the hotel?
Guests can explore the nearby Joy Theater for music and cinema experiences, shop at Riverwalk Outlets, and visit the French Quarter which is within a mile from the hotel.
How can guests conveniently travel around the area from the hotel?
The Canal Streetcar stops directly in front of the hotel, providing easy access to cemeteries, riverfront, Bourbon Street, and the Cruise Port.
Are there any notable dining options near Hampton Inn & Suites New Orleans Canal St. French Quarter?
Yes, guests can dine nearby at Madam's Modern Kitchen + Bar for breakfast and American cuisine, or try We Dat's Chicken and Shrimp for Cajun and Creole dishes.