Business Details
About
Hotel
Welcome to the Hampton Inn & Suites Marksville, LA The Hampton Inn & Suites Marksville is ideally located across from Louisiana's premiere Paragon Casino, featuring the most popular slots and table games, poker room and off-track betting in addition to a three-screen cinema, full-service spa, retail shops, championship golf course, live entertainment and a variety of restaurants that are sure to please everyone.
Location
Hours
Reviews
4.3
558 reviews
5 stars
351
4 stars
115
3 stars
46
2 stars
17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jordan and Ashley for their exceptional service.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained furniture, and unkempt common areas.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Facility Maintenance
Several guests reported issues with maintenance, including broken amenities like the pool and gym, as well as outdated and damaged furniture.
Billing Problems
Multiple customers experienced issues with billing, including overcharges and difficulties in resolving payment disputes.
- NLnodie LindseyOct 7, 20255.0I just loved Jordan. He had GREAT customer service mentality 👏 👌 😀
- GDGloria DorseyOct 7, 20254.0Breakfast items were limited and I called about my things that I left and was told to call back another day and that is unacceptable for me. I called the hotel once again describing what I left in the room closet and I told her what I left and that I also gave a picture of what I left, she told me that she would call me back if they locate my things. It is now 2:35pm and I still haven't heard anything back about my clothes. I am very disappointed. At this point I want to speak with a manager about this. I have also included a picture of what I left
- TSTracy SniderSep 12, 20252.0This hotel needs a big facelift. Air conditioning barely work. Pool area needs a facelift as well. Glad I was only there for one night.
- CLCasey LarcarteSep 8, 20251.0Disgusting room , not comfortable at all. Elevator smelled like old carpet & the rooms do too . Curtains were stained, windows filthy . Location needs to be cleaned from the inside out ! Hot water didn’t work , fridge was cracked on the inside & nasty , couldn’t use it for my medical supplies .
- RWRhonda WilliamsSep 5, 20251.0Took my money from my card and lost it over $400. I didn’t have any money at my family reunion, had to borrow to buy food or snacks and for gas home. Don’t have money for gas to work this week. I’m not rich woman so I hope they call me back and find my money
Frequently Asked Questions About Hampton Inn & Suites Marksville
What are the check-in and check-out times at Hampton Inn & Suites Marksville?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast available for guests at Hampton Inn & Suites Marksville?
Yes, a complimentary buffet breakfast is available for guests.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
Are pets allowed at Hampton Inn & Suites Marksville?
Yes, both cats and dogs are welcome at the hotel.
Are there any fitness or wellness facilities at the hotel?
Yes, there is a fitness center available for free and a hot tub on site.
Does the hotel have accessibility features?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Is parking available for guests at the hotel?
Yes, self-parking is available for free.
What dining options are nearby the hotel?
Nearby dining options include Wendy's, McDonald's, Burger King for fast food, La Rumba Mexican Grill, Topics by OpOp and Nanny for Cajun and seafood cuisine, and Roxy’s Diner.
What entertainment and leisure options are near Hampton Inn & Suites Marksville?
The hotel is located across from Paragon Casino Resort, which features slots, table games, poker room, a three-screen cinema, live entertainment, and the Mari Showroom concert venue. There are also amusement options like Kids Quest and Cyber Quest at the casino.
Where can guests shop near Hampton Inn & Suites Marksville?
Guests can visit The Shops at Paragon, a nearby shopping center with clothing stores and boutiques, as well as Paradise Gifts gift shop close to the hotel.