Business Details
About
HotelTru by Hilton
Enjoy life on the bayou at the Tru by Hilton Lake Charles, LA hotel. Just off I-210 loop, our cheery hotel is only seven miles from Lake Charles Regional Airport. Free WiFi, a 55-inch TV, and a mini-fridge create a synergy all their own while you rest on the comfortable mattress. Check out the large counter in the bathroom.
It's OK to play with your food when you Build your Own Breakfast. There are 30 different sweet, savory, and healthy toppings to choose from. Stop by the 24/7 Eat. and Sip. market for a single-serve beer or wine, local gourmet snacks, and light meals. Because its great and useful.
Enjoy a game of foosball with friends and head to the fitness center for a workout. Our semi-private alcoves are perfect for catching up on work.
Location
Tru by Hilton Lake Charles
1220 W. Prien Lake Rd., Lake Charles, LA
70601, United States
Hours
Reviews
4.0
664 reviews
5 stars
361
4 stars
127
3 stars
68
2 stars
42
1 star
66
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel's cleanliness, noting well-maintained rooms and public areas, although some reported issues with specific cleanliness standards.
Staff Service
The staff received high marks for friendliness and helpfulness, with several guests highlighting exceptional service from specific employees.
Room Size
Numerous reviews mentioned that the rooms were smaller than expected, which may not be suitable for families or longer stays.
Breakfast Quality
The complimentary breakfast was generally well-received, though some guests felt it lacked variety or quality.
Noise Issues
Several guests reported noise disturbances from neighboring rooms, indicating thin walls and potential disruptions during their stay.
- SKSamantha Kupietz2 days ago5.0Great Hotel! Great breakfast! Pool was cold, but to be expected as it's outside and it was December 😉
- CBChris BurskJan 3, 20264.0I would like to give this hotel 5 stars, except they continue to have no dietary information at their breakfast. It is in a great location for a pitstop while driving cross country on I10.
- AVArlene VirgaDec 31, 20255.0Enjoyed our stay at the Hilton Tru. Friendly helpful staff. Suggested eating at Shucks an oyster restaurant 2 minutes away on the water. Room was clean and beds comfortable. Would stay here again, book through Trivago - considering less expensive.
- FCFaith C.Dec 28, 20255.0One of the better hotels I've stayed at in a long time. Family friendly but also great for couples, came to the casinos and this place was responsible priced compared to all other hotels near by. The rooms were clean and smell cleaned which is wonderful, the best part was the towels, most hotel towels don't smell or feel clean but Tru hotels did. I would highly recommend staying here. I will 100% be when we come back.
- AGATX travel guideDec 2, 20254.0We paid extra for the room with the view of the bayou and weren’t quite thrilled with what we got. There are snakes and crocs in the bayou and there are signs there. Their kitchen is much smaller than the tru in Destin for example. Our room was next to one with a dog who was alone all night and wouldn’t stop barking. It was very hard to sleep with that all night. The staff was great. They were on their toes cleaning the coffee station every 15 minutes
Frequently Asked Questions About Tru by Hilton Lake Charles
What are the check-in and check-out times at Tru by Hilton Lake Charles?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast available at Tru by Hilton Lake Charles?
Yes, a complimentary breakfast with various sweet, savory, and healthy toppings is available.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Tru by Hilton Lake Charles.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are there accommodations for guests with mobility needs?
Yes, the hotel is mobility accessible, including accessible parking and elevators.
What fitness facilities are available at this hotel?
A fitness center is available for free for guests to use during their stay.
Is parking available at Tru by Hilton Lake Charles?
Yes, self-parking is available for free for guests.
Are there any nearby hotels if Tru by Hilton Lake Charles is fully booked?
Yes, nearby hotels include Home2 Suites by Hilton Lake Charles, Holiday Inn Express & Suites Lake Charles South Casino Area, Hampton by Hilton, Hampton Inn Lake Charles, Staybridge Suites Lake Charles, Candlewood Suites Lake Charles South, La Quinta Inn & Suites by Wyndham Lake Charles Casino Area, Inn On The Bayou Lake Charles, and Motel 6 Lake Charles, LA - Lake Charles On The Bayou.
What nearby dining options can guests enjoy after their stay?
Guests can visit nearby restaurants such as Shucks Seafood House Lake Charles for seafood cuisine and Bennigan’s for American dining.
Are there local businesses and services near the hotel that guests might find useful?
Yes, nearby services include Lake Breeze Realty LLC for real estate, Gulf Coast Psychiatry for medical services, various financial advisors like Edward Jones and Stephenson Investment Group, beauty salons like The Sculptry, Vip Nails & Spa, and Majestic Nails & Spa LLC, as well as health services like Unlimited Performance Physical Therapy.