Business Details
About
Hotel
Enjoy life on the bayou at the Tru by Hilton Lake Charles, LA hotel. Just off I-210 loop, our cheery hotel is only seven miles from Lake Charles Regional Airport. Free WiFi, a 55-inch TV, and a mini-fridge create a synergy all their own while you rest on the comfortable mattress. Check out the large counter in the bathroom.
It's OK to play with your food when you Build your Own Breakfast. There are 30 different sweet, savory, and healthy toppings to choose from. Stop by the 24/7 Eat. and Sip. market for a single-serve beer or wine, local gourmet snacks, and light meals. Because its great and useful.
Enjoy a game of foosball with friends and head to the fitness center for a workout. Our semi-private alcoves are perfect for catching up on work.
Location
Tru by Hilton Lake Charles
1220 W. Prien Lake Rd., Lake Charles, LA
70601, United States
Hours
Reviews
4.0
655 reviews
5 stars
356
4 stars
124
3 stars
68
2 stars
42
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ms. Karen for exceptional service.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, including hair in bathrooms and unclean bedding.
Room Size
Several reviews mentioned that the rooms were smaller than expected, making them less suitable for families or longer stays.
Breakfast Quality
The complimentary breakfast received mixed reviews; some enjoyed it while others found it lacking in variety and quality.
Noise Levels
Multiple guests complained about thin walls leading to noise disturbances from neighboring rooms.
- ZAZhandra Andrade1 day ago5.0We have a very good experience at this hotel. Love you can check in online and go straight to you room, specially after a long day driving. Beds are extremely comfortable. There are games. You also able to buy some snacks. Breakfast is good, omelets, polka sausage, pancakes, oatmeal, cereal, etc. The hotel is clean and location is great. Thanks for an awesome stay!
- TMT M4 days ago3.0The employees were great. Rooms nice. BUT I asked for 2 additional wash cloths and a single hand towel and before they would get them they requested my room number and then recorded it by writing it down. Very strange. I have traveled quite a bit over the years and never experienced that before. If management micromanages this much it must stress out the employees. Not interested in supporting businesses that micromanage their employees.
- MMMrs McGinnisNov 17, 20255.0Desk clerk. very friendly, professional and interacted well with customers. Room was clean, well stick with hotel products. Decorations were great, modern , bed comfortable. Shower large and handicapp friendly. Food line was well supplied, with multiple choices. Food service person could use some in-service on customer service. Overall the hotel was great and affordable for anyone on a budget.
- LMLEE MENEARNov 14, 20254.0Does not have gas laundry
- LTLakelsha ThomasNov 1, 20254.0Clean room and public areas. Big issues I normally have at rooms I visit are mold and others people's shedded hair all over(towels, beds, toilet, shower, etc). I only found one piece of hair while I was there. Thank you for the cleanliness throughout the entire facility. I know this place has been up for a few years but still extremely clean, up to date, modernized rooms and common areas. As this place continues to age, please keep up with the cleanliness. Don't slap a piece of paint here or cover up something with a painting there, continue to keep up the cleanliness and renovate with the times and I'm sure that this place will have a long and great reputation. Breakfast option wasn't a full spread but was more than accommodating options for a plentiful breakfast. Room and bathroom is small but that is miniscule complaint. Biggest and worst complaint is honestly the price. $450 for a Friday and Saturday night. Nothing was going on that weekend. It's lake charles for goodness sake. But I get it, lake charles is beginning to attempt to become a popular metropolitan area with the casinos and trying to bring in some big concert/comedy acts, but 225 dollars a night in lake charles is still out of control. Very good hotel, highly recommend.
Frequently Asked Questions About Tru by Hilton Lake Charles
What are the check-in and check-out times at Tru by Hilton Lake Charles?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast available at Tru by Hilton Lake Charles?
Yes, a complimentary breakfast with various sweet, savory, and healthy toppings is available.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at Tru by Hilton Lake Charles.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Are there accommodations for guests with mobility needs?
Yes, the hotel is mobility accessible, including accessible parking and elevators.
What fitness facilities are available at this hotel?
A fitness center is available for free for guests to use during their stay.
Is parking available at Tru by Hilton Lake Charles?
Yes, self-parking is available for free for guests.
Are there any nearby hotels if Tru by Hilton Lake Charles is fully booked?
Yes, nearby hotels include Home2 Suites by Hilton Lake Charles, Holiday Inn Express & Suites Lake Charles South Casino Area, Hampton by Hilton, Hampton Inn Lake Charles, Staybridge Suites Lake Charles, Candlewood Suites Lake Charles South, La Quinta Inn & Suites by Wyndham Lake Charles Casino Area, Inn On The Bayou Lake Charles, and Motel 6 Lake Charles, LA - Lake Charles On The Bayou.
What nearby dining options can guests enjoy after their stay?
Guests can visit nearby restaurants such as Shucks Seafood House Lake Charles for seafood cuisine and Bennigan’s for American dining.
Are there local businesses and services near the hotel that guests might find useful?
Yes, nearby services include Lake Breeze Realty LLC for real estate, Gulf Coast Psychiatry for medical services, various financial advisors like Edward Jones and Stephenson Investment Group, beauty salons like The Sculptry, Vip Nails & Spa, and Majestic Nails & Spa LLC, as well as health services like Unlimited Performance Physical Therapy.