Business Details
About
HotelExtended Stay Hotel
Settle into a home-like suite at Home2 Suites by Hilton Lake Charles. Located minutes from the Golden Nugget and L'Auberge Casinos, our Lake Charles hotel provides easy access to attractions, shopping and restaurants. In the heart of Lake Charles, our hotel is close to Magnolia Square Shopping Center and Prien Lake Mall and is just minutes to the Contraband Bayou Golf Club. We’re happy to offer free shuttle on weekends to the casino areas.
All our suites have a comfy living area and a ‘Working Wall’ with ergonomic desk and movable furniture to suit your needs. Connect to free WiFi and relax on the sofa watching the 42-inch HDTV. Suites also have a full kitchen with sink, dishwasher, microwave, full-size refrigerator and plenty of cookware and utensils. Your pet is welcome because Home2™ is your pet’s home, too.
Wake up to complimentary breakfast with an array of yummy hot breakfast items, fresh fruit, coffee and juices. Fire up the BBQ grills, swim in our outdoor saline pool, or relax outside by the crackling firepit. Pick up snacks, drinks and travel items anytime in the Home2MKT® convenience shop. Our business services area is open 24 hours and so is our unique Spin2 Cycle, a combined fitness and laundry area where you can do your laundry while working out. Socialize or catch up with work at our lobby Oasis lounge.
Location
Home2 Suites by Hilton Lake Charles
1200 West Prien Lake Road, Lake Charles, LA
70601, United States
Hours
Reviews
4.3
371 reviews
5 stars
232
4 stars
85
3 stars
22
2 stars
12
1 star
20
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with dirty bathrooms and showers.
Customer Service
The staff received numerous compliments for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.
Comfort
While many guests found the rooms spacious and comfortable, several complaints were made about the hardness of the beds.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though some suggested improvements.
Location
The hotel is conveniently located near shopping and casinos, making it a favorable choice for travelers.
- LSLaura SchmokerNov 1, 20255.0The room was perfect for our family of five! Great breakfast and friendly staff! Highly recommend.
- TJTiffany JOct 22, 20255.0We arrived rather late. We were gambling and lost track of time, to be told by the Golden Nugget that they could not accommodate us. I’m talking like 2am! So you could only image us being sleepy. Well I got on google and found this place, so glad I did! Nice, clean, well kept property, clean spacious room, helpful front desk staff, I mean not one complaint at all. The front desk clerk was so helpful I wish I could remember her name. She was so patient and accommodating. I’ll be sure to tell all my friends, family, and colleagues to just book you guys!
- GJGina JohnsonOct 20, 20255.0Taking advantage of the Hilton app combined with perfect service made this stay a dream. We spent one night here on our way home from Florida (as a stopping point before getting back to DFW) and it was super easy. We were able to book along the way, tell the app when we were set to arrive, check in through the app, pick the room through the app and get a key through the app...all while on the road. Once there, the room was clean and welcoming (I love all the counter space in these rooms). The breakfast set was also perfect for a road trip, complete with a build your own sandwich bar and that great Hilton coffee. Really, it was a great expereince.
- BLBetsy LeDaySep 19, 20255.0They were very patient with us. I am so grateful. God Bless
- JKjus kynnAug 19, 20255.0Honestly I liked this hotel. There are amenities I knew nothing about BUT I was made aware of bc I kinda complained. Lol. Front desk young man laughed through it and made me feel comfortable enough that when we walk through there is a personal hello. Some make you feel comfortable here and do everything to ensure you are. At this 1 I cant answer for any others.. ohhhh Covington... A++ Covington. 😉Enjoy EDITED SOME of the representatives here are professional. Coworker was bitten by fleas in her room. They denied it but had Orkin at the hotel the next day. Her bites were infected, feverish and she had to go to the emergency.. her treatment was deplorable was the dm, front desk young lady lady and the dismissal was unprofessional to say the least.
Frequently Asked Questions About Home2 Suites by Hilton Lake Charles
What are the check-in and check-out times at Home2 Suites by Hilton Lake Charles?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included for guests at Home2 Suites by Hilton Lake Charles?
Yes, guests can enjoy free breakfast during their stay.
Does Home2 Suites by Hilton Lake Charles allow pets?
Yes, pets are welcome at the hotel.
Are there any accessible features for guests with mobility challenges?
Yes, the hotel offers accessible parking and elevators and is mobility accessible.
What amenities does the hotel offer for fitness and recreation?
The hotel has a free fitness center and an outdoor saline swimming pool.
Is Wi-Fi available at Home2 Suites by Hilton Lake Charles?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
What dining options are available at the hotel?
There is one restaurant on-site, and free breakfast is provided daily.
Is there parking available for guests at the hotel?
Yes, free self-parking is available for guests.
Are there any nearby casinos that guests can visit?
Yes, the hotel is located minutes from the Golden Nugget and L'Auberge Casinos, and offers a free weekend shuttle to these casino areas.
What shopping centers are close to Home2 Suites by Hilton Lake Charles?
Guests can visit Magnolia Square Shopping Center and Prien Lake Mall nearby for shopping needs.
How can guests access electronics or mobile phone services near the hotel?
Best Buy and Geek Squad are nearby for electronics and mobile phone services, and T-Mobile store is also close by.